Category: Uncategorized

Managing Change

Question
	
a) Pre-Course Assignment Specification:

Instructions:

You should ideally use the same organisation which will be the focus of your main assignment (see (b) below). Please undertake the following activities:

1.	Drawing on the material from chapter 1 of the text briefly categorise and describe the type(s) of change that the organisation has undergone over the past 5 years and is currently undergoing. (for example p.26 – tuning, re-orientation,, adaptation or re-creation)

2.	Undertake a brief analysis of the current nature of the external environment facing the organisation. Use the headings Political, Economic, Technological and Socio-Cultural (PEST) to structure your answer. Say whether each factor you identify presents an opportunity to the organization and which presents a threat. Rank these factors in order of their ability to impact the organization.

3.	Undertake exercise 3.1 on page 65 of your text.

(make a note below of the indicators that you believe are used to assess whether or not your organisation and your department is effective)
Purpose: Many commercials organisation use profit as one of their main indicators of effectiveness. but this indicator might not apply to all organisation. While financial viability mayy be necessary such as religious orders hospitals might not viewed profit as an indicators but mortality rates.
Stakeholder perspective: profit might be more important to stakeholders than workers.
Deadline: To be handed up to the lecturer at the first class.

Presentation and Length: The document is to be typed and should not exceed four pages in length. Ideally present the data in diagrammatic or tabular form.
Use Harvard referencing
The objective of these lectures is to make students think about how Change Management impacts all of the areas and processes of the firm, and to show how managers can improve their competitive position by employing the theories and practices that are discussed in the text and class.

Topics 1-4: The aim of this first session will be to introduce students to the field of change management. This session will outline the main concepts, frameworks, theories and approaches within the management of change literature. The objective is to understand the nature of organization and why organizational change is an inevitable part of organizational life. Students will learn to recognize the need for change and to initiate the change process.
chapters
Part one: the nature of change

1.	Patterns of change

2.	The process of change
Part two: recognising the need for change and starting the change process

3.	Recognizing the need for change

4.	Starting the change process
	

The specialty chemical Company operates a crude oil refinery

Question
	
The specialty chemical Company operates a crude oil refinery located in New Iberia, LA. The company refines crude oil and sells the by-products to companies that make plastic bottles and jugs. The firm is currently planning for its refining needs for one year hence. Specifically, the firms analysts estimate that specialty will need to purchase 1 millionbarrels of crude oil at the end of of the current year to provide the feed stock for its refining needs for the coming year. The 1 million barrels of crude oil will be converted into by products at an average cost of $30 per barrel that Specialty expects to sell for $170 million, or $170 per barrel of crude used. The current spot price of oil is $115 per barrel and Specialty has been offered a forward contract by its investment banker to purchase the needed oil for a delivery price in one year of $120 per barrel.

A. Ignoring taxes, what will Specialty's profits be if oil prices in one year are as low as $100 or as high as $140, assuming that the firm does not enter into the forward contract?

B. If the firm were to enter into forward contract, demonstrate how this would be effectively lock in the firm's cost of fuel today, thus hedging the risk of fluctuating crude oil prices on the firm's profits for the next year.

A. Ignoring taxes, what will specialty's profits be if oil prices in one year are as low as $100 or as high as $140, assuming that the firm does not enter into forward contract? Round to the nearest dollar.

Price of Oil/ bbl Unhedged Annual Profits
$100 _________
$105 _________
$110 _________
$115 _________
$120 _________
$125 _________
$130 _________
$135 _________
$140 _________	

CURRENT CASE ABOUT AN ETHICAL ISSUE RELATED TO ADULT EDUCATION

CURRENT CASE ABOUT AN ETHICAL ISSUE RELATED TO ADULT EDUCATION

Identify a current case about an ethical issue related to adult education or to corporate training. Summarize the issue, its outcome, and its implications in a paper. Make recommendations of best practices that can be derived from the outcome of the case

general business data bank

Question
	
 86. Beonce
Company received proceeds of $188,500 on 10-year, 8% bonds issued on January 1,
2011. The bonds had a face value of $200,000, pay interest semi-annually on
June 30 and December 31, and have a call price of 101. Beonce uses the
straight-line method of amortization.

Beonce Company decided to redeem the bonds on January 1, 2013. What amount of gain or loss would Beonce report
on its 2013 income statement?

a. $9,200
gain

b. $11,200
gain

c. $11,200
loss

d. $9,200
loss



 87. Bargain Company has $1,600,000 of bonds
outstanding. The unamortized premium is $21,600. If the company redeemed the
bonds at 101, what would be the gain or loss on the redemption?

a. $5,600
gain

b. $5,600
loss

c. $16,000
gain

d. $16,000
loss



 88. The current carrying value of Kane’s $900,000
face value bonds is $897,000. If the bonds are retired at 103, what would be
the amount Kane would pay its bondholders?

a. $897,000

b. $900,000

c. $906,000

d. $927,000

 89. Lark Corporation retires its $800,000 face
value bonds at 105 on January 1, following the payment of annual interest. The carrying value of the bonds at the
redemption date is $829,960. The entry
to record the redemption will include a

a. credit
of $10,040 to Loss on Bond Redemption.

b. debit
of $10,040 to Loss on Bond Redemption.

c. credit
of $10,040 to Premium on Bonds Payable.

d. debit
of $40,000 to Premium on Bonds Payable.





 90. A $600,000 bond was retired at 103 when the
carrying value of the bond was $622,000. The entry to record the retirement
would include a

a. gain on bond redemption of $18,000.

b. loss on bond redemption of $12,000.

c. loss on bond redemption of $18,000.

d. gain on bond redemption of $4,000.







 91. If sixty $1,000 convertible bonds with a
carrying value of $69,000 are converted into 9,000 shares of $5 par value
common stock, the journal entry to record the conversion is

a. Bonds
Payable ...................................................................... 69,000

 Common
Stock ........................................................... 69,000



b. Bonds
Payable ...................................................................... 60,000

 Premium
on Bonds Payable ................................................. 9,000

 Common
Stock ........................................................... 69,000



c. Bonds
Payable ...................................................................... 60,000

 Premium
on Bonds Payable ................................................. 9,000

 Common
Stock ........................................................... 45,000

 Paid-in
Capital in Excess of Par .................................. 24,000



d. Bonds
Payable ...................................................................... 69,000

 Discount
on Bonds Payable ........................................ 9,000

 Common
Stock ........................................................... 45,000

 Paid-in
Capital in Excess of Par .................................. 15,000



 92. A corporation
recognizes a gain or loss

a. only
when bonds are converted into common stock.

b. only
when bonds are redeemed before maturity.

c. when
bonds are redeemed at or before maturity.

d. when bonds are converted into
common stock and when they are redeemed before maturity.



 93. If there is a loss on bonds redeemed early,
it is

a. debited directly to Retained Earnings.

b. reported as an "Other Expense" on
the income statement.

c. reported as an "Extraordinary Item"
on the income statement.

d. debited to Interest Expense, as a cost of
financing.



 94. If bonds can be converted into common
stock,

a. they will sell at a lower price than
comparable bonds without a conversion feature.

b. they will carry a higher interest rate than
comparable bonds without the conversion feature.

c. they will be converted only if the issuer
calls them in for conversion.

d. the bondholder may benefit if the market
price of the common stock increases substantially.







 95. When bonds are converted into common stock,

a. the market price of the stock on the date of
conversion is credited to the Common Stock account.

b. the market price of the bonds on the date of
conversion is credited to the Common Stock account.

c. the market price of the stock and the bonds
is ignored when recording the conversion.

d. gains or losses on the conversion are
recognized.





 96. If bonds with a face value of $150,000 are
converted into common stock when the carrying value of the bonds is $135,000,
the entry to record the conversion will include a debit to

a. Bonds Payable for $150,000.

b. Bonds Payable for $135,000.

c. Discount on Bonds Payable for $15,000.

d. Bonds Payable equal to the market price of
the bonds on the date of conversion.



 97. A $600,000 bond was retired at 98 when the
carrying value of the bond was $592,000. The entry to record the retirement
would include a

a. gain on bond redemption of $8,000.

b. loss on bond redemption of $8,000.

c. loss on bond redemption of $4,000.

d. gain on bond redemption of $4,000.



 98. Thirty $1,000 bonds with a carrying value
of $39,600 are converted into 3,000 shares of $5 par value common stock. The
common stock had a market value of $9 per share on the date of conversion. The
entry to record the conversion is

a. Bonds
Payable ...................................................................... 39,600

 Common
Stock ........................................................... 15,000

 Paid-in
Capital in Excess of Par................................... 24,600



b. Bonds
Payable ...................................................................... 30,000

 Premium
on Bonds Payable ................................................. 9,600

 Common
Stock ........................................................... 27,000

 Paid-in
Capital in Excess of Par .................................. 12,600



c. Bonds
Payable ...................................................................... 30,000

 Premium
on Bonds Payable ................................................. 9,600

 Common
Stock ........................................................... 15,000

 Paid-in
Capital in Excess of Par................................... 24,600



d. Bonds
Payable ...................................................................... 39,600

 Common
Stock ........................................................... 27,000

 Paid-in
Capital in Excess of Par................................... 12,600







 99. Which one of the
following amounts increases each period when accounting for long-term notes
payable?

a. Cash
payment

b. Interest
expense

c. Principal
balance

d. Reduction of principal



 100. In the balance sheet, mortgage notes
payable are reported as

a. a current liability only.

b. a long-term liability only.

c. both a current and a long-term liability.

d. a current liability except for the reduction
in principal amount.

	

general business data bank

Question
	
 16. Management's obligation to make choices that will contribute to
the well being of both the organization and society is known as __________.







 17. A(n) _________ is any group within or outside the organization
that has a stake in the organization's performance.





 18. __________ refers to interacting with the community in which a
company does business in a way that makes money for the company but also
improves the long-term well-being of the community.





 19. ___________ responsibility is purely voluntary and guided by a
company's desire to make social contributions not mandated by economics, law,
or ethics.







 20. A(n) __________ is a formal statement of the company's values
concerning ethics and social issues; it communicates to employees what the
company stands for.





 21. __________ generally outline the procedures to be used in specific
ethical situations, such as marketing practice, conflicts of interest, and
observance of laws.







 22. A group of executives assigned to oversee the organization's
ethics by ruling on questionable issues and disciplining violators is referred
to as a(n) _________.



 23. __________ programs help employees deal with ethical questions and
translate the values stated in a code of ethics into everyday behavior.



 24. Employee disclosure of illegal organization activities is known as
________.







 25. The relationship between social responsibility and financial
performance has been shown to be __________.







 26. The ________ approach to ethical decision making sidesteps debates
about what is right, good, or just and bases decisions on prevailing standards
of the profession and the larger society, taking the interests of all
stakeholders into account.







 27. The ________ approach to ethical decision making says that moral
behavior stems from personal virtues.







 28. The ________ approach to economic responsibility means that
economic gain is the only social responsibility and can lead companies into
trouble.



	

general business data bank

Question
	
 205. Bonds that mature at a single specified
future date are called _______________ bonds, whereas bonds that mature in
installments are called ________________ bonds.



 206. The terms of a bond issue are set forth in a
formal legal document called a bond ________________.



 207. Unsecured bonds that are issued against the
general credit of the borrower are called ________________ bonds.



 208. If bonds were issued at a premium, then the
contractual interest rate was _____________ than the market interest rate.



 209. Discount on Bonds Payable is
________________ (from)(to) bonds payable on the balance sheet. Premium on
Bonds Payable is ________________ (from)(to) bonds payable on the balance
sheet.





 210. If bonds are issued at face value (par), it
indicates that the ________________ interest rate must be equal to the
________________ interest rate.





 211. If a $1 million, 10%, 10-year bond issue was
sold at 97, the cash proceeds from the issuance of the bonds amounted to
$________________.



Ans:
N/A, 

 212. When bonds are converted into common stock
and the conversion is recorded, the ________________ of the bonds is
transferred to paid-in capital accounts.



 213. A lease may be classified as an
_______________ lease or as a ________________ lease.



 a214. The
market price of a bond is obtained by discounting to its present value the
_______________ paid at maturity, and all _____________ payments to be made
over the term of the bond.





 a215. When
there is a ________________ difference between the straight-line and
effective-interest methods of amortization, the ________________ method is
required under GAAP.



 a216. A
method of amortizing bond discount or premium that allocates an equal amount
each period is the ________________ method.





 a
217. The straight-line method of
amortization allocates the same amount to _______________ in each interest
period.





MATCHING

218. Match the items below by
entering the appropriate code letter in the space provided.



 A. Serial bonds G. Straight-line method of amortization

 B. Debenture bonds H. Bonds

 C. Bond indenture I. Debt to total assets ratio

 D. Premium on bonds payable J. Capital lease

 E. Discount on bonds payable K. Operating lease

 F. Effective-interest method of amortization L. Registered
bonds



_____ 1. A contractual arrangement which is in effect a
purchase of property.



_____ 2. A legal document that sets forth the terms of
a bond issue.



_____ 3. Bonds that mature in installments.



_____ a4. Produces
a periodic interest expense equal to a constant percentage of the carrying
value of the bonds.



_____ 5. Bonds issued in the name of the owner.



_____ 6. A form of interest-bearing notes payable used
by corporations.



_____ 7. Occurs when the contractual interest rate is
greater than the market interest rate.



_____ 8. Unsecured bonds issued against the general
credit of the borrower.





_____ 9. A contractual arrangement that gives the
lessee temporary use of property.



_____ 10. A solvency measure that indicates the
percentage of assets provided by creditors.



_____ 11. Occurs when the contractual interest rate is
less than the market interest rate.



_____ a12. Produces
a periodic interest expense that is the same amount each interest period.







SHORT-ANSWER ESSAY QUESTIONS

S-A E 219

Bonds are frequently issued at amounts greater or
less than face value. Describe how the market interest rate, relative to the
contractual interest rate, affects the selling price of bonds. Also explain the
rationale for requiring an investor to pay accrued interest when a bond is
purchased between interest payment dates.







S-A E 220

A company desires to replace its current plant
equipment with new equipment that costs $10,000,000. One possibility would be
for the company to issue $10,000,000 of bonds and use the proceeds to purchase
the equipment. Another possibility is to acquire the use of the equipment by
signing a long-term capital lease with a leasing company. Describe and compare
the financial statement effects of these two alternatives.



S-A E 221

When a bond sells at a discount, what
is probably true about the market interest rate versus the stated interest
rate? Discuss.



.



S-A E 222

Bonds may
be redeemed (retired) before maturity by the issuing corporation. Explain why a
company would decide to retire bonds before maturity and the necessary steps to
record the redemption.







S-A E 223

Kim Estes and Jeff Malone are discussing how the
market price of a bond is determined. Kim believes that the market price of a
bond is solely a function of the amount of the principal payment at the end of
the term of a bond. Is she right? Discuss.





S-A E 224

Megan Stone is discussing the advantages of the
effective-interest method of bond amortization with her accounting staff. What
do you think Megan is saying?





S-A E 225 (Ethics)

Jeff Tanner, a 26-year-old entrepreneur, started
Bells & Whistles (B&W), Inc., a firm that specializes in
top-of-the-line add-ons for computer systems. The firm has a capital structure
of approximately 60% debt. This was necessitated by the rapid growth of
B&W, and Mr. Tanner's lack of personal funds to sustain the growth. The 60%
debt amount is quite high for firms in this field, and in fact slightly exceeds
the debt covenants negotiated with the bank. B&W recently received notice
that the bank considers the company's debt to be excessive, and that some
accelerated repayment schedule will be adopted. The notice came at a
particularly bad time. B&W is in the midst of a major upgrade of its own
computer system. The hardware was to have been purchased outright, financed by
the seller, Mike Kerr, longtime friend of Mr. Tanner.



Mr. Kerr really needs Mr. Tanner’s business. Both
believe in the long-term strength of B&W. He therefore suggests to Mr.
Tanner that the equipment be purchased by means of a short-term lease. Mr.
Tanner could renew the lease annually.



Required:

1. Is Mr. Kerr’s suggestion
ethical? Explain.

2. If Mr. Tanner accepts the
suggestion, is he behaving ethically? Explain.



Ans:
N/A, 







 

S-A E 226 (Communication)

Susan Kline works for Trend Press, a fairly large
book publishing firm. Her best friend and rival, Lisa, works for Silver Books,
a smaller publisher. Both companies issue $100,000 in bonds on July 1. Trend's
bonds were issued at a discount, while Silver's were issued at a premium. Lisa
sent Susan a fax the next day. She told Susan that it was obvious who the
better publisher was—the market had shown its preference! She reminded Susan
again of her recent increase in salary as further proof of the superiority of
Silver Books.



Required:

Draft a short
note for Susan to send to Lisa. Explain how such a result could occur.



	

GROUPING ADULT LEARNERS FOR A SAFE LEARNING ENVIRONMENT

GROUPING ADULT LEARNERS FOR A SAFE LEARNING ENVIRONMENT

Grouping adult learners for a safe learning environment Why is it important to match tasks to the ability level of the group?“One size fits all”; is it appropriate? Why or why not Why is creating a psychologically safe classroom one of the most important factors for adult learners? Should the learning environment be safe or challenging, or both? Explain your answer

accounts help!!!!!!!!

Question
	
(1) ABC corp. uses the periodic inventory system. During its first year of operation, ABC made the following purchases ( listed in chronological order of acquisition):

40 units at $100;

70 units at $80; and

170 units at $60

Sales for the year totaled $270 units, leaving 10 units on hand at the end of the year. What is the ending inventory using the average cost method (rounded)?	

question_key_6Dec_3rd

Question
	61. All of the following are marketer-dominated sources of information except
a) salespeople.
b) advertising.
c) packaging.
d) friends.
e) displays.
62. During the evaluation of alternatives stage of the consumer buying decision process, framing
most likely influences the decision process of ___________ buyers.
a) younger
b) older
c) wealthier
d) veteran
e) inexperienced
63. After doing considerable shopping, Eric has just decided what brand and type of athletic
shoes to buy and where he's going to buy them. In what stage of the consumer buying decision
process is Eric?
a) Problem recognition
b) Information search
c) Evaluation of alternatives
d) Purchase
e) Postpurchase evaluation
64. Doubts in a buyer's mind about whether the purchase decision made was the right one may
occur during the
a) cognitive dissonance.
b) purchase.
c) evaluation of alternatives.
d) internal search.
e) postpurchase evaluation.
65. After purchasing a new Lexus, Pablo sees an Infinity pass by on the street and begins to
wonder if he made the right choice. Pablo is experiencing
a) problem recognition.
b) cognitive dissonance.
c) internal search.
d) alternative evaluation.
e) framing.
66. After purchasing a product, postpurchase evaluation may result in cognitive dissonance.
Cognitive dissonance is
a) the congruence between external and internal searches for product information.
b) a function of the manner in which the manufacturer of the product describes its attributes.
c) satisfaction with the purchase.
d) the establishment of criteria for comparing products.
e) doubts that occur because the buyer questions whether the decision to purchase the
product was right.
67. The three major categories of influences on the consumer buying decision process are:
a) situational influences, demographic influences, and psychological influences.
b) social influences, situational influences, and marketer-dominated influences.
c) demographic influences, situational influences, and marketer-dominated influences.
d) situational influences, social influences, and psychological influences.
e) marketer-dominated influences, psychological influences, and person-specific influences.
68. The five categories of situational influences are:
a) product involvement level, physical surroundings, social surroundings, time perspective, and
purchase reason.
b) antecedent states, physical surroundings, social surroundings, time perspective, and space
dimensions.
c) social surroundings, physical surroundings, time pressures, purchase reason, and lifestyles.
d) purchase reason, time perspective, social surroundings, physical surroundings, and buyer's
momentary mood.
e) store atmosphere, location, aromas, sounds, and lighting.
69. Bob Turner makes an appointment to visit with a new dermatologist in town to determine
whether he should have several moles on his neck removed. When he arrives at the dermatologist's
office, Bob notices a foul odor in the air, worn floor coverings, cluttered rooms that have paint
peeling from the walls, and poor lighting. While Bob viewed the dermatologist as competent, Bob
decided not to have the moles removed even though the dermatologist recommended removal.
Which situational influences are most likely to have affected Bob's decision?
a) Social surroundings
b) Customer's momentary mood and condition
c) Time pressures
d) Purchase reasons
e) Physical surroundings
70. ___________ are situational influences that include the characteristics and interactions of
others who are present when a purchase decision is being made, such as friends, relatives, and
salespeople.
a) Physical surroundings
b) Social surroundings
c) Purchase reasons
d) Buyer's momentary mood and condition
e) Pressures created by time factors
71. The primary psychological influences on consumer behavior are:
a) perception, motives, learning, attitudes, personality, and lifestyles.
b) attitudes, perception, retention, exposure, roles, and lifestyles.
c) attitudes, perception, social class, culture, and learning.
d) perception, motives, reference groups, social class, and personality.
e) lifestyles, personality, perception, motives, attitudes, and culture.
72. Perception is a three-step process that involves
a) motivation, personality, and attitudes.
b) classifying, recording, and eliminating information received through the senses.
c) collecting, eliminating, and organizing information inputs.
d) selecting, organizing, and interpreting information inputs.
e) anticipating, classifying, and discarding information inputs.
73. In the process of perception, individuals receive sensations through sight, sound, taste,
smell, and hearing. These sensations are called
a) selective inputs.
b) olfactory receptors.
c) information inputs.
d) perceptual motives.
e) psychological influences.
74. Selective exposure refers to
a) targeting only certain parts of the total market.
b) admitting only certain inputs into consciousness.
c) the circumstances or conditions that exist when a consumer is making a purchase decision.
d) the process of selecting, organizing, and interpreting information inputs to produce meaning.
e) remembering inputs that support personal feelings and beliefs and forgetting those that do
not.
75. As Brianna walks to classes, she selects, organizes, and interprets the sensations she is
receiving through her sense organs. Brianna is experiencing the process of
a) exposure.
b) motivation.
c) learning.
d) attitude formation.
e) perception.
76. You are in the market for a new car and believe there are more car ads than usual on TV.
Perhaps the need you have is driving which of the following phenomena?
a) perception.
b) selective exposure.
c) selective distortion.
d) cognitive dissonance.
e) selective retention.
77. If a consumer receives information that is inconsistent with her or his beliefs, the consumer
may alter this information. This perceptual process is known as selective
a) exposure.
b) distortion.
c) retention.
d) information.
e) organization.
78. After certain inputs have been selected to reach an individual's awareness, the next step in
the perceptual process is perceptual
a) organization.
b) attention.
c) retention.
d) interpretation.
e) redefinition.
79. Maria reads through the newspaper fashion flyers containing advertisements for sweaters
from Polo, purses from JC Penney, and tennis shoes from Foot Locker. She remembers only the shoe
ad, thanks to the recent tear in her own Reeboks. Maria has engaged in selective
a) distortion.
b) decision making.
c) analysis.
d) retention.
e) reading.
80. When organizing perceptual inputs, people tend to mentally fill in missing elements in a
pattern or statement. This principle is called
a) interpretation.
b) completion.
c) distortion.
d) closure.
e) linking.
81. Assignment of meaning to organized information inputs is called
a) motivation.
b) redefinition.
c) learning.
d) interpretation.
e) selection.
82. A salesperson at Best Buy tells Patrick Dunnavan that the Sony Notebook is one of the most
reliable computer notebooks ever made. Patrick, however, has just heard about a second Sony recall
for this model because of overheating. His most likely response will be to
a) buy the Sony.
b) forget the information from the salesperson.
c) ignore the recall as a fluke.
d) focus on positive aspects of the Sony.
e) cease shopping for a computer notebook at this time.
83. Consumers tend to remember information inputs that support their feelings and beliefs and
forget inputs that do not. This is known as selective
a) exposure.
b) distortion.
c) retention.
d) information.
e) organization.
84. Which of the following statements about how a consumer organizes inputs that reach
a
wareness is most accurate?
a) Inputs are organized by individuals to produce meaning, and this organizational process is
usually a slow one.
b) Organization of information inputs is not always needed to produce meaning.
c) Inputs that reach awareness are organized and interpreted in much the same way by all
consumers.
d) Because a person interprets information in terms of what is familiar, only one interpretation
of organized inputs is possible.
e) Inputs that reach awareness are organized to produce meaning, and this meaning is
interpreted in light of what is familiar to the individual.
85. Buyers' actions are affected by one or more internal energizing forces geared toward
satisfying needs, which are called
a) motives.
b) lifestyles.
c) perceptions.
d) attitudes.
e) traits.
86. Maslow's hierarchy of needs refers to the five levels of needs that humans seek to satisfy,
from most to least important. These needs, in order from most to least important are
a) psychological, physiological, safety, social, and esteem.
b) physiological, safety, esteem, social, and self-actualization.
c) physiological, psychological, safety, social, and esteem.
d) physiological, safety, social, and esteem, self-actualization.
e) physiological, esteem, safety, self-actualization, and psychological.
87. According to Maslow's hierarchy of needs,
a) individuals simultaneously try to satisfy all five levels of needs.
b) self-actualization needs are the most important needs to be met for most individuals.
c) individuals first address needs at the top of the pyramid and then move down to the lower
level needs.
d) levels of needs are different for everyone, and we all try to satisfy them in a different order.
e) individuals first satisfy the most basic needs and then try to fulfill needs at the next level up.
88. Shortly after moving into their new home, Mark and Katherine Gould purchase and install
smoke detectors and an alarm system. The Goulds are concerned about fulfilling their need for
a) survival.
b) safety.
c) self-actualization.
d) esteem.
e) belonging.
89. Jana now feels that her teeth are not white enough after seeing advertisements for
whitening toothpaste. Marketers promote these brands based on ___________ needs, appealing to
sex appeal.
a) physiological
b) esteem
c) self-actualization
d) psychological
e) social
90. People's needs to grow, develop, and achieve their full potential are referred to by Maslow
as ______ needs.
a) ego
b) esteem
c) self-actualization
d) social
e) safety	

ADULT EDUCATION AND TRAINING

ADULT EDUCATION AND TRAINING

What type of adult educational and training opportunities will be needed to meet the demands of the retiring baby boomer population?