Post University MGT 405
The ability to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion, and regulate emotion in oneself and others is called:
Social identity theory says that:
The process of assigning traits to people based on their membership in a social category refers to:
Stress is best described as:
According to the EVLN model, people who are dissatisfied with their jobs might:
Organizational commitment refers to an employee's contractual obligation to provide a minimum amount of time and effort to the organization in return for a fair day's pay from the organization.
Emotions are communications to ourselves, which serve to put us in a state of readiness
Which of these is considered a work/life balance initiative to minimize stress?
Which discipline has provided organizational behavior with much of its theoretical foundation for team dynamics, organizational power, and organizational socialization?
Companies 'manage' knowledge by:
Moods are less intense emotional states that are not directed toward anything in particular.
Emotions are brief events or "episodes".
Which of the following would be considered employee involvement?
Which of the following identifies the four factors that directly influence individual behavior and performance?
People are consciously aware of most emotions they experience.
The uncomfortable tension felt when our behavior and attitudes are inconsistent with each other is called:
Needs Hierarchy Theory includes all of the following concepts EXCEPT:
Competencies relate most closely to which element in the MARS model of behavior and performance?
_______ is a conscious process of making choices among one or more alternatives with the intention of moving toward some desired state of affairs.
Shawna is dissatisfied with her boss for not supporting her work or recognizing her job performance. In spite of these problems, Shawna does not complain and does not intend to move elsewhere. Instead, she maintains her level of work effort and hopes the company will eventually correct these problems. According to the EVLN model, Shawna is mainly engaging in:
Empowerment does which of the following?
Which of these represent the final step in the rational choice decision making process?
Stable, long-lasting beliefs about what is important in a variety of situations are:
Incongruence between a company's dominant values and an employee's values is known to:
Emotional intelligence is best described as:
Motivation refers to the forces within a person the affect:
Goal setting influences employee behavior and performance mainly by improving:
Motivation affects a person's ______ of voluntary behavior
Performance-based rewards have been criticized on the grounds that:
Mental models are __________ that guide perceptions and behavior.