Subject: Business    / Management    


Question 1

    All of the following items are among the key areas covered by the Malcolm Baldrige National Quality Award EXCEPT:


    Strategic planning

    Team Learning

    Customer focus

Question 2

    Which of the following is one of the PMBOK Guide’s four project procurement management processes?

    Conduct procurements

    Perform configuration management

    Conduct contract reviews

    Perform value engineering

Question 3

    Which estimating technique decomposes the work into detailed pieces for which estimates are prepared and then aggregated into a total quantity for the project?

    piece meal pricing

    decomposition estimating

    bottom-up estimating

    grass roots estimating

Question 4

    On long projects it is often better to capture lessons frequently since people may not remember clearly what happened several months previously.



4 points
Question 5

    More organizations effectively collect lessons learned than effectively disseminate and use them.



Question 6

    Which estimating technique uses an algorithm to calculate cost or duration based on historical data and other project parameters?

    empirical estimating

    parametric estimating

    grass roots estimating

    analogous estimating

Question 7

    All of the following methods have proven to be useful techniques to help project teams identify the risks that might impact the project EXCEPT:

    reviewing project documents

    documenting lessons learned

    interviewing stakeholders

    brainstorming among team members and subject matter experts

Question 8

    High-performing teams include members who typically hold which of the following values?

    a high need for achievement

    a strict adherence to their personal points of view

    a commitment to self-promotion

    a strong need for authority

Question 9

    Some project sponsors will only approve a project charter if it includes and reflects lessons learned from other recently completed projects.



Question 10

    All of these are factors that could lead to a decision to buy or outsource rather than make or perform in-house, EXCEPT:

    flexibility in procurement

    ability to use specialized suppliers

    inadequate capacity

    more control over quality and time

Question 11

    All of the following reasons explain why it is better to design quality into processes than to find problems through inspections EXCEPT:

    The cost of rework can be expensive.

    The time spent on rework aggravates time pressures that already exist on projects.

    Some mistakes are likely to reach the customer.

    The best inspectors should find every variation and defect

Question 12

    All of the following are benefits that can be attributed to the effective use of a risk management plan EXCEPT:

    It enables project managers to eliminate or reduce the impact of some threats.


    It enables the project manager to identify and eliminate all risks

    It facilitates communication with various project stakeholders.

    It enables project managers to capitalize on some opportunities.

Question 13

    Some organizations rely upon a formally chartered group of stakeholders responsible for reviewing, evaluating and approving changes to the project. This group is typically known as a:

    stakeholder review board.

    change control board.

    project evaluation committee.

    steering committee

Question 14

    While the manage communications process is underway, effective information distribution often requires the project manager and team to accomplish all of the following activities EXCEPT:

    While determine any information needs not already uncovered

    establish an information retrieval and distribution system

    develop responses to identifies risks

    report project performance to stakeholders

Question 15

    Which of the following is among the widely accepted project team success factors?

    effective communication including performance feedback

    emphasis on the quality of project deliverables, without regard to cost

    extreme risk taking strategies to maximize project gains

    use of coercion to resolve conflicts and problems

Question 16

    One useful method of process improvement involves consideration of how another organization performs a process with an eye toward determining how to improve your own performance. This method is known as:

    comparative improvement.


    variance analysis.

    sensitivity analysis

Question 17

    Implementing approved changes as directed by the project’s integrated change control system.



Question 18

    When a project manager asks clarifying questions and paraphrases what is being communicated to them, he or she is using ?

    Passive listening

    Active listening

    Information gathering techniques

    Soft skills

Question 19

    Project managers can identify risks by learning and understanding the cause and effect relationships that bear on risk events. All of the following approaches rely upon an understanding of cause and effect relationships to identify risks EXCEPT:

    develop a flow chart that shows how people, materials or data flow from one person or location to another

    conduct a root cause analysis

    understand trigger conditions that indicate a risk is about to occur

    list all risks in a risk register

Question 20

    The PMBOK process of documenting project procurement decisions, specifying the approach and identifying potential sellers is known as:

    Define supply chain.

    Plan procurement management.

    Schedule procurements

    Negotiate contracts

Question 21

    The process of reviewing all change requests, approving changes, and managing changes to deliverables, organizational process assets, project documents and project management plan; and communicating their disposition, is known as:

    perform project monitoring.

    variance analysis and control.

    perform integrated change control.

    configuration management

Question 22

    Often a project team will start the selection process by establishing a list of potential suppliers. All of the following information sources are frequently used to identify these potential suppliers EXCEPT:

    supplier catalogs or websites

    sales personnel

    stakeholder register

    trade shows

Question 23

    Projects often include indirect costs that are not associated directly with one specific project. Which of the following items are most typically considered to be indirect costs?

    costs associated with material and purchased parts

    the cost of labor provided by project team members, consultants and subcontractors

    executive salaries, utilities and insurance

    travel cost for the project team

Question 24

    The process of developing an approximation of the cost of the monetary resources needed to complete project activities is known as:

    capital budgeting.

    estimate resources.

    estimate cost.

    activity resourcing.

Question 25

    All of the following are among the benefits realized as a consequence of developing a cost management plan EXCEPT:

    It shows how to develop and share relevant, accurate and timely information that stakeholders can use to make intelligent and ethical decisions.

    It documents how the business case should be created

    It helps stakeholders to focus on schedule and performance as well as cost.

    It provides feedback that shows how the project’s success is related to business objectives.\