Subject: Business / Management
All of the following items are among the key areas covered by the Malcolm Baldrige National Quality Award EXCEPT:
Which of the following is one of the PMBOK Guide’s four project procurement management processes?
Perform configuration management
Conduct contract reviews
Perform value engineering
Which estimating technique decomposes the work into detailed pieces for which estimates are prepared and then aggregated into a total quantity for the project?
piece meal pricing
grass roots estimating
On long projects it is often better to capture lessons frequently since people may not remember clearly what happened several months previously.
More organizations effectively collect lessons learned than effectively disseminate and use them.
Which estimating technique uses an algorithm to calculate cost or duration based on historical data and other project parameters?
grass roots estimating
All of the following methods have proven to be useful techniques to help project teams identify the risks that might impact the project EXCEPT:
reviewing project documents
documenting lessons learned
brainstorming among team members and subject matter experts
High-performing teams include members who typically hold which of the following values?
a high need for achievement
a strict adherence to their personal points of view
a commitment to self-promotion
a strong need for authority
Some project sponsors will only approve a project charter if it includes and reflects lessons learned from other recently completed projects.
All of these are factors that could lead to a decision to buy or outsource rather than make or perform in-house, EXCEPT:
flexibility in procurement
ability to use specialized suppliers
more control over quality and time
All of the following reasons explain why it is better to design quality into processes than to find problems through inspections EXCEPT:
The cost of rework can be expensive.
The time spent on rework aggravates time pressures that already exist on projects.
Some mistakes are likely to reach the customer.
The best inspectors should find every variation and defect
All of the following are benefits that can be attributed to the effective use of a risk management plan EXCEPT:
It enables project managers to eliminate or reduce the impact of some threats.
It enables the project manager to identify and eliminate all risks
It facilitates communication with various project stakeholders.
It enables project managers to capitalize on some opportunities.
Some organizations rely upon a formally chartered group of stakeholders responsible for reviewing, evaluating and approving changes to the project. This group is typically known as a:
stakeholder review board.
change control board.
project evaluation committee.
While the manage communications process is underway, effective information distribution often requires the project manager and team to accomplish all of the following activities EXCEPT:
While determine any information needs not already uncovered
establish an information retrieval and distribution system
develop responses to identifies risks
report project performance to stakeholders
Which of the following is among the widely accepted project team success factors?
effective communication including performance feedback
emphasis on the quality of project deliverables, without regard to cost
extreme risk taking strategies to maximize project gains
use of coercion to resolve conflicts and problems
One useful method of process improvement involves consideration of how another organization performs a process with an eye toward determining how to improve your own performance. This method is known as:
Implementing approved changes as directed by the project’s integrated change control system.
When a project manager asks clarifying questions and paraphrases what is being communicated to them, he or she is using ?
Information gathering techniques
Project managers can identify risks by learning and understanding the cause and effect relationships that bear on risk events. All of the following approaches rely upon an understanding of cause and effect relationships to identify risks EXCEPT:
develop a flow chart that shows how people, materials or data flow from one person or location to another
conduct a root cause analysis
understand trigger conditions that indicate a risk is about to occur
list all risks in a risk register
The PMBOK process of documenting project procurement decisions, specifying the approach and identifying potential sellers is known as:
Define supply chain.
Plan procurement management.
The process of reviewing all change requests, approving changes, and managing changes to deliverables, organizational process assets, project documents and project management plan; and communicating their disposition, is known as:
perform project monitoring.
variance analysis and control.
perform integrated change control.
Often a project team will start the selection process by establishing a list of potential suppliers. All of the following information sources are frequently used to identify these potential suppliers EXCEPT:
supplier catalogs or websites
Projects often include indirect costs that are not associated directly with one specific project. Which of the following items are most typically considered to be indirect costs?
costs associated with material and purchased parts
the cost of labor provided by project team members, consultants and subcontractors
executive salaries, utilities and insurance
travel cost for the project team
The process of developing an approximation of the cost of the monetary resources needed to complete project activities is known as:
All of the following are among the benefits realized as a consequence of developing a cost management plan EXCEPT:
It shows how to develop and share relevant, accurate and timely information that stakeholders can use to make intelligent and ethical decisions.
It documents how the business case should be created
It helps stakeholders to focus on schedule and performance as well as cost.
It provides feedback that shows how the project’s success is related to business objectives.\