Describe the five phases of supply management
1. Explain the dynamics of motives, needs and goals, and how they shape consumer behavior.
2. Describe the five phases of supply management.
3. In 150 words or more, Who should create the SOW and where would the contents come from?
4. What metaphors can you propose that describe women’s organizational leadership experience?
5. Explain how consumers organize consumption-related information, and how the marketer uses this knowledge.
Explain six potential sources of risk in global supply chain
All supply chain activity involves some degree of risk. Identify six potential sources and causes of risk in global supply chains. Research the University library to find support for counter measures for each of the six risks you identify. Document those sources.
Explain service encounters and moments of truth
1. Use examples not found in textbook to explain differences between goods and services in all aspects. Use a tangible product and an intangible service as examples.
2. Explain service encounters and moments of truth using 1)buying things on Amazon, 2) buying things on eBay, and 3) going to a physical store like Walmart or Target. What are the differences?
3. Give one detailed example of CBP in your everyday life. Explain how and why it works.
4. Is Mise En Place part of what you do everyday? Discuss the merits of it.
5. What’s the big deal about Japan’s pursuit of excellence as explained in the PPT?
6. Watch video Zappos then answer questions: What’s the CBP at Zappos.com? Why do customer buy from them?
Discuss scientific management, referring to the contents from ppt and your personal experience.
Develop a comprehensive map of the companys supply chain
Assignment:
Produce an analytical report, mapping and analysing the procurement and supply chain for a chosen company. Present your results as both a written report (2500 words) detailing your findings, and improvement programs AND a Google Sites presentation of your complete analysis. Read all instructions and format requirements below before beginning on your assessment task.
Background:
You have been recruited as the procurement and supply chain analyst for a major company (e.g. a multinational manufacturer, large retailer, service provider).
The Director of Supply Chain has asked you to meet with him. During this meeting, he has discussed some of the challenges and opportunities that the company is currently facing, indicating that the supply chain team should proactively seek for end-to-end supply chain improvement programs to safeguard the company’s long-term success. The Director of Supply Chain tells you that the Chief Executive Officer (CEO) is very keen on the supply chain performance of the company and sees the supply chain team as having a strategic role to assist the company to progress toward its vision, mission and strategic goals.
The Director of Supply Chain has also told you that there will be a board meeting coming up in a few weeks, and has requested you to work on an end-to-end procurement and supply chain mapping and analysis of the company, and identity improvement programs that can result in potential cost savings while contributing to social and/or environmental practices and performance of the company.
You know that perhaps this is your greatest opportunity to create some visibility of your skills, strengths and innovate ideas to the top management, and also demonstrate that you can significantly contribute to the supply chain efficiency and effectiveness of your employer.
The Director of Supply Chain has given you some valuable information in terms of specific issues that you will need to address as part of this work (see below). You know that there is a lot of work involved in addressing these issues and that you will have to undertake a structured and professional approach to develop an analytical report that impresses the top management.
Description
In order to develop your analytical report, you will need to go through the following steps:
1. Choose a company (multinational manufacturer, large retailer, service provider) – make sure the product associated with your chosen company is not too complex (e.g. car, aircraft and the like)
2. Address all tasks outlined in the list of Detailed Tasks using secondary (e.g. company reports, journal articles, newspaper articles) and/or primary (e.g. interview, survey) data
3. Create a Google Sites page (see below for how to do this), and share the URL with your lecturer .
4. Upload your comprehensive analysis of all tasks outlined in the list of Detailed Tasks to Google Sites (see below), and only include your key findings in your report. A number of analytical tools (from the topics covered during the semester) are suggested throughout the tasks which will assist with the analysis.
5. Discuss the company’s procurement and supply chain analysis, focussing on the synthesis of the findings associated with supply, operations, information, integration and sustainability issues. We suggest that you use the dynamic alignment model(Module 5) as a theoretical framework to synthesis your findings into a meaningful supply chain-wide discussion of issues that the company is facing. This is a fundamental component if the report as you will need to provide an integrated understanding of your analysis which requires delving into the issues of, for example, alignment and systems thinking.
6. Drawing on Step 5, propose and discuss improvement programs focused on supply, operations, information, integration and sustainability which can collectively contribute to mitigate the challenges that the company is facing across its supply chain.
Prepare your report as a Word document, addressed to your company’s Board, no more than 2500 words, using Academy of Management referencing style (your reference list is not included in your word count). Make sure you address all the questions in the Detailed Tasks in your report. As you prepare your report, upload all your analyses to Google Sites, sharing your progress with your tutor.
You will be asked to show your progress, by demonstrating your work in your Google Sites, for Assessment 3, so make sure you also read through the Assessment 3 instructions and understand what is expected.
Report tasks in detail:
Work through these tasks for your Assessment 4. Make sure you upload your upload your analyses to your Google Sites page.
Part A: Supply issues
1. Identify and describe key product categories that the procurement department has to manage
2. Research the supply market of the company and identify its suppliers (related to key product categories) as well as their geographical dispersion
3. Assess the supply market and importance of sourcing items (or services) (use Kraljic, 1983)
4. Research supplier selection, evaluation, and development practices and programs
5. Research key supply-related challenges and opportunities in your company and industry
Part B: Operations issues
1. Identify and describe your sales market and key customers of the company (including their geographical dispersion, importance to the company)
2. Identify, discuss and evaluate demand forecasting techniques used by the company. Are different techniques used across the sales market? Why?
3. Identity, discuss and evaluate inventory management techniques used by your company; Are different techniques used for different products? Why?
4. Research demand and inventory management challenges of the company
Part C: Information issues
1. Research for instances of bullwhip effect as well as their ‘causes’ and ‘remedies’ across the company’s supply chain (use Padmanabhan et al., 2009); discuss how this impacted the company’s supply chain capabilities
2. Identify key information technology tools used across the company’s key supply chain business processes; explain how these IT tools impacted the company’s supply chain capabilities
3. Identify collaborative practices used across the company’s supply chain (in relationship with both suppliers and customers)? Focus on one practice (for both supplier and customer side), discuss its implementation, challenges and opportunities, and impacts on the company’s supply chain capabilities
Part D: Integration issues
1. Develop a comprehensive map of the company’s supply chain (using findings from Parts A and B)
2. Using the 9-step framework for design and assessment of supply chain integration, assess the company’s level of integration (collect relevant evidence for each step)
3. Expand your assessment of step 3 drawing on key tenets of the Triple-A Supply Chain, i.e. agility, adaptability and alignment
Part E: Sustainability issues
1. Identify key procurement and supply chain sustainability practices used by the company (see Pagell and Wu, 2009)
2. Assess sustainability implementation and integration across the company’s supply chain drawing on the triggers model (both internal and external) (use Seuring and Muller, 2008)
Required structure for your Report:
Use this structure and suggested word count when developing your report. Remember that your audience for this report is your company’s Board.
– Cover page (not included in Word count), including a link to your Google Sites
– Table of Contents (not included in Word count)
– Executive Summary (not included in Word count)
– Vision, mission and strategic goals of the company (100 words)
– Findings of supply analysis (250 words)
– Findings of operations analysis (250 words)
– Findings of information analysis (250 words)
– Findings of integration analysis (250 words)
– Findings of sustainability analysis (250 words)
– Discussion of the company’s procurement and supply chain analysis (550 words)
o (We suggest you use the dynamic alignment model (Module 5) as your theoretical framework)
– Discussion of improvement programs (250 words)
– How improvement programs can assist the company to achieve its vision, mission and strategic goals (250 words)
– Conclusion (100 words)
– References (not included in Word count)
– Appendices (Optional section, not included in Word count)
Important note:
– Use tasks A, B, C and D (in the Details of Tasks) for your analysis
– Use the dynamic alignment framework model for your synthesis
– Your recommended improvement programs should be based on the gaps (analysis-synthesis), and what you think should be done to ensure the company is moving toward its vision, mission and strategic goals
– Tables, figures and infographics are not included in your word count.
– Make sure you provide accurate referencing for both your analysis and synthesis components.
Evaluate how an organization use of cloud computing
Critique and Analysis
Purpose
To assess your ability to evaluate how an organization (of your choice) uses the below mentioned points.
1. Use of Cloud Computing.
2. Web Applications for Supply Chain Traceability
3. ERP and Its Application
Overview
Pick a company of your choice and investigate how the company is using the above mentioned points.
Action Items
Summarize and evaluate the company on below:
1 Effective utilization of terms like; Cloud Computing and RFID.
2 How 3PLs use the ICT to provide information and on-line services to their customers
3 Discuss Contribution of ERP for Customer Service and Support.
4 Role and Impact of E Business and EDI.
Grading Criteria
Critical Thinking – Rich in content
– Full of thought, insight, and analysis
– Substantial information
– Thought, insight, and analysis has taken place – Generally competent
– Information is thin and commonplace – Rudimentary and superficial
– No analysis or insight is displayed
Connections Clear connections
– To previous or current
– To real-life situations – New ideas or connections
– Lack depth and/or detail – Limited, if any connections
– Vague generalities – No connections are made
– Off topic
Uniqueness – New ideas
– New connections
– Made with depth and detail – New ideas or connections
– Lack depth and/or detail – Few, if any new ideas or connections
– Rehash or summarize other postings – No new ideas
– “I agree with…” statement
Timeliness – All required postings
– Early in discussion
– Throughout the discussion – All required postings
– Some not in time for others to read and respond – All required postings
– Most at the last minute without allowing for response time – Some, or all, required postings missing
Stylistics – Few grammatical or stylistic errors – Several grammatical or stylistic errors – Obvious grammatical or stylistic errors
– Errors interfere with content – Obvious grammatical or stylistic errors
– Makes understanding impossible
1. Discuss the concept of ethics. Why is the purchasing profession particularly sensitive to this topic
2. How important is labor and human rights in today’s supply chain environment? Why is it important? What are the implications for fair trade, sourcing overseas and policy adoption is a global sourcing environment? Why is it so difficult to monitor supplier that are guilty of violating labor and human rights guidelines?
3. What are the risks associated with backdoor (maverick) buying and selling? Why is purchasing interested in controlling this business practice?
Discuss the role of information technology in a supply chain
Innovation and IT in supply chains
Instructions on Assessment:
The assessment for this module is comprised of two parts. You MUST complete both parts.
Part 1:
The first part is a group presentation, which accounts for 25% of the module mark. These presentations will be based on case studies, which will be provided to you two weeks prior to the actual presentation day. Presentations will take place during the seminars of the semester.
Part 2:
The second part is an individual assignment, which accounts for 75% of the module mark. In this part of the assessment you have to write a 3000 word long reportexplaining and discussing the following (you MUST do both tasks).
Task 1 for Part 2:
Critically evaluate, discuss as well as compare and contrast the “knowledge-as-possession view” and the “knowledge-as-practice view”. Furthermore, discuss the meaning of these two schools of thought in relation to managing innovation in supply chains, whilst relating this to some of the innovation and relationship management concepts discussed in the lectures and seminars throughout this module. You must use examples from different organisations of your choice to supplement your discussion.
Word limit: 1200 words
Presentation and abstract:
Please pay particular attention to the structure of your report, the English language, and referencing.
Presentation format: Structured business report
Abstract: You must write an abstract.
Word limit for the abstract: 100 words.
Introduction and conclusion:
Word limit: 200 words
Task 2 for Part 2:
Critically evaluate and discuss the role of information technology (IT) in a supply chain of your choice. Please analyse the information technologies adopted in your chosen supply chain and critically discuss the impact of these systems on supply chain performance.
Presentation and abstract:
Please pay particular attention to the structure of your report, the English language, and referencing.
Presentation format: Structured business report
Abstract: You must write an abstract.
Word limit for the abstract: 100 words.
Part -2 Article –
1. An empirical study of RFID productivity in the U.S. retail supply chain by Seungjae Shin and Burak Eksioglu
www.elsevier.com/locate/ijpe
2. Dynamic pricing and ordering decision for the perishable food of the supermarket using RFID technology by Xiaofeng Liu, Ou Tang
and Pei Huang.
Importance of global lead-time management
“Supply Chains are only of any interest to customers when they go wrong. Therefore, Supply Chain Resilience is considered as a very important factor in modern Supply Chains”
The above statement is shown to be true in numerous occasions in the past. Examples include the “Horsemeat Scandal” in processed meat products, “100’s of garment workers crushed to death” in an arguably avoidable factory collapse in Bangladesh, or other “Supply Chain Scandals” in Asia that have affected McDonald’s, Burger King and Starbucks. These scandals (specifically in branded products)have caused significant reputational and financial damage (as well as loss of human life) to different types ofindustries.
By taking as an example a Supply Chain that you are familiar with, identify and discuss in detail ONE ONLY important obstacle (such as Demand Forecasting, Inventory Management, Bullwhip Effect, Traceability etc.) that must be overcome to manage that Supply Chain successfully (100% of the assignment grade).
Typical examples of Supply Chains may include: production of fresh milk, automobile manufacturing, outpatient appointments or accident and emergency departments in public hospitals, banking services, supermarkets, the garment industry, pharmaceutical products, food supply chains etc.
RELEVANCE TO LEARNING OUTCOMES:
• Analyse and critically evaluate the ways in which supply chains are adapted in view of specific market dynamics and environments.
• Demonstrate an understanding of the importance of global lead-time management and time-compression.
• Critically analyse the theory, concepts and models of global supply chain management to interpret and understand complex and ambiguous risks in global logistics and supply chain environments.
• Locate, summarise and synthesise a range of information from published literature and electronic sources on GSCM.
Write a report on emerging trends on strategic outsourcing
Question 1. Strategic outsourcing has witnessed astronomical growth and is constantly evolving. Organisations have started to outsource logistics, IT, manufacturing, finance and accounting, procurement etc. Write a report on emerging trends on strategic outsourcing with specific reference at least three business functions by undertaking systematic review of academic and industry publications.
Question 2. Global sourcing is an efficient strategy for reducing costs and enhancing competitiveness amongst businesses. However, it conflicts with the green agenda. Discuss the strategies that organisations can adopt to balance global sourcing and the green agenda
Different types of generic supply chain strategies
Assignment:
In recent years, it has become evident that the choice of supply chain strategy made by a company should be based upon a careful analysis of the demand/supply characteristics of the various product/markets served by the company. While downward pressure on price will continue to be a real issue in deflationary market conditions, it also has to be recognised that agility and responsiveness are increasingly fundamental to competitive success. According to Fisher (1997), supply chains need to be matched to products. In particular, a distinction is often drawn between supply chains that are managed to emphasise supply chain efficiency (lean supply chains), and those that emphasise supply chain responsiveness and flexibility (agile supply chains). Fisher, M.L., (1997) ‘What is the right supply chain for your product?’
You are asked to critically discuss how a company can sustain a long-term supply chain strategy that is well-aligned with its products and markets, especially in an increasingly complex global environment.
In your discussion you are expected to present different types of generic supply chain strategies, providing examples where appropriate.
This coursework should follow a structured approach and should be prepared and presented as a professional business report.
You should undertake a relevant literature review that helps inform your investigation. Please also ensure that the Harvard Referencing System is adhered to and fully complied with.
Write your response in 10 PAges total