Unhappy Customer: Claim Letter from You Requesting an Adjustment

Unhappy Customer: Claim Letter from You Requesting an Adjustment

Unhappy Customer: Claim Letter from You Requesting an Adjustment

As a consumer, you’ve probably bought something that didn’t work right or paid for a service that did not turn out the way
you expected. Maybe it was a pair of jeans with a rip in a seam that you didn’t find until you got home or a watch that
broke a week after you bought it. Or maybe your family hired a lawn service to do some yard work—and no one from the
company showed up on the day promised; and when the gardeners finally appeared, they did not do what they'd been hired for, but did other things that wound up damaging valuable plants.

TASK: Write a claim letter asking for a refund, repair, replacement, or other adjustment. You’ll need to include all the details of the transaction, plus your contact address and phone number. If you can't think of such an experience make up details from an imaginary situation.