• Question 1

2 out of 2 points

The difference between firing and layoffs is that ________.

• Question 2

0 out of 2 points

High self-esteem individuals tend to ________.

• Question 3

2 out of 2 points

Employment planning includes two steps: assessing current human resources needs and developing a plan to meet those needs.

• Question 4

0 out of 2 points

According to the EEOC, sexual harassment is ________ that creates a hostile environment, interferes with a person's work or diminishes the person's employment opportunities.

• Question 5

2 out of 2 points

The most important environmental force that affects HRM is the legal environment.

• Question 6

2 out of 2 points

The best way to define the term career is as a ________.

• Question 7

2 out of 2 points

Human resource management involves training, motivating, and retaining competent employees.

• Question 8

0 out of 2 points

Gen Y individuals are those people who were born after 1997.

• Question 9

2 out of 2 points

The Myers-Briggs Type Indicator® (MBTI®) is based on ________ that are revealed in a 100-item questionnaire.

• Question 10

2 out of 2 points

A community fire department can legally deny employment to a firefighter applicant who is confined to a wheelchair.

• Question 11

2 out of 2 points

An employee who brags about her company to friends and recommends all company products as gifts is likely to have high ________.

• Question 12

2 out of 2 points

________ is a performance measure of both efficiency and effectiveness of employees.

• Question 13

2 out of 2 points

Few people are ever selected for a job without this.

• Question 14

2 out of 2 points

Rather than try to make employees happy, managers might do well to focus on making work ________.

• Question 15

2 out of 2 points

With respect to employee engagement in a job, this seems to be the most important factor to employees around the world.

• Question 16

2 out of 2 points

Gen Y individuals tend to be comfortable with new types of electronic technology.

• Question 17

2 out of 2 points

Which of the following is NOT a common reason that people resist change?

• Question 18

2 out of 2 points

The Big Five model of personality includes all of the following except ________.

• Question 19

0 out of 2 points

All of the following are goals of the orientation process EXCEPT ________.

• Question 20

2 out of 2 points

Cognitive dissonance theory states that a person feels ________ when his or her attitudes and actions don't match.

• Question 21

2 out of 2 points

Recruitment is the process of ________.

• Question 22

2 out of 2 points

Which of the following are the goals of organizational behavior?

• Question 23

2 out of 2 points

A job description is ________.

• Question 24

2 out of 2 points

Which of the following would you expect to see in a company that had highly engaged employees?

• Question 25

2 out of 2 points

The ________ prohibits discrimination based on race, color, religion, national origin, or sex.

• Question 26

0 out of 2 points

This is the goal of employment planning.

• Question 27

2 out of 2 points

A technique that helps employees deal with change that includes them in the decision-making process is ________.

• Question 28

2 out of 2 points

When a manager gives an employee a bonus for a job well done, which behavior-shaping method is the manager using?

• Question 29

2 out of 2 points (Extra Credit)

To improve workplace diversity, a manager might ________.

• Question 30

2 out of 2 points

A wheelchair-bound applicant may be denied a job ________.

• Question 31

0 out of 2 points

An important goal for a career is that it leads to ________.

• Question 32

2 out of 2 points

A college degree ________.

• Question 33

2 out of 2 points

An advantage of an online networking community such as LinkedIn is that you can search for people according to their ________.

• Question 34

2 out of 2 points

Health insurance is an example of which of the following?

• Question 35

0 out of 2 points

To find out more about a job with a title of "assistant media buyer," you would find this to be most helpful.

• Question 36

2 out of 2 points

Change can't be eliminated, so managers must learn to ________ successfully.

• Question 37

2 out of 2 points

Outside consultants generally try to initiate ________ changes than internal managers.

• Question 38

2 out of 2 points

Networking is useful ________.

• Question 39

2 out of 2 points

Which of the following is an organizational structure change?

• Question 40

2 out of 2 points

A NASCAR race car driver would be a good occupational match for which personality type?

• Question 41

2 out of 2 points

Affirmative action programs seek to make sure that employers ________ minority groups.

• Question 42

2 out of 2 points

Which benefit cost do companies see as their biggest worry?

• Question 43

2 out of 2 points

Generally, most people try to achieve ________ between their attitudes and their behavior.

• Question 44

0 out of 2 points

Human resource management is concerned with ________ competent employees.

• Question 45

0 out of 2 points

Stress in the workplace is an adverse reaction that people have in response to ________.

• Question 46

2 out of 2 points

Which of the following best defines organizational behavior?

• Question 47

2 out of 2 points

Organizational behavior focuses on ________.

• Question 48

2 out of 2 points

Uncertainty causes people to resist change because it ________.

• Question 49

0 out of 2 points

Which of the following issues is NOT one of the top three factors that have been identified by today's college graduates as important in selecting a new job?

• Question 50

0 out of 2 points

Which of the following is an internal force that can cause a company to make an organizational change?

• Question 51

0 out of 2 points

The most important job characteristic in the opinion of today's recent college graduates is this.