• Question 1 2 out of 2 points The difference between firing and layoffs is that ________. • Question 2 0 out of 2 points High self-esteem individuals tend to ________. • Question 3 2 out of 2 points Employment planning includes two steps: assessing current human resources needs and developing a plan to meet those needs. • Question 4 0 out of 2 points According to the EEOC, sexual harassment is ________ that creates a hostile environment, interferes with a person's work or diminishes the person's employment opportunities. • Question 5 2 out of 2 points The most important environmental force that affects HRM is the legal environment. • Question 6 2 out of 2 points The best way to define the term career is as a ________. • Question 7 2 out of 2 points Human resource management involves training, motivating, and retaining competent employees. • Question 8 0 out of 2 points Gen Y individuals are those people who were born after 1997. • Question 9 2 out of 2 points The Myers-Briggs Type Indicator® (MBTI®) is based on ________ that are revealed in a 100-item questionnaire. • Question 10 2 out of 2 points A community fire department can legally deny employment to a firefighter applicant who is confined to a wheelchair. • Question 11 2 out of 2 points An employee who brags about her company to friends and recommends all company products as gifts is likely to have high ________. • Question 12 2 out of 2 points ________ is a performance measure of both efficiency and effectiveness of employees. • Question 13 2 out of 2 points Few people are ever selected for a job without this. • Question 14 2 out of 2 points Rather than try to make employees happy, managers might do well to focus on making work ________. • Question 15 2 out of 2 points With respect to employee engagement in a job, this seems to be the most important factor to employees around the world. • Question 16 2 out of 2 points Gen Y individuals tend to be comfortable with new types of electronic technology. • Question 17 2 out of 2 points Which of the following is NOT a common reason that people resist change? • Question 18 2 out of 2 points The Big Five model of personality includes all of the following except ________. • Question 19 0 out of 2 points All of the following are goals of the orientation process EXCEPT ________. • Question 20 2 out of 2 points Cognitive dissonance theory states that a person feels ________ when his or her attitudes and actions don't match. • Question 21 2 out of 2 points Recruitment is the process of ________. • Question 22 2 out of 2 points Which of the following are the goals of organizational behavior? • Question 23 2 out of 2 points A job description is ________. • Question 24 2 out of 2 points Which of the following would you expect to see in a company that had highly engaged employees? • Question 25 2 out of 2 points The ________ prohibits discrimination based on race, color, religion, national origin, or sex. • Question 26 0 out of 2 points This is the goal of employment planning. • Question 27 2 out of 2 points A technique that helps employees deal with change that includes them in the decision-making process is ________. • Question 28 2 out of 2 points When a manager gives an employee a bonus for a job well done, which behavior-shaping method is the manager using? • Question 29 2 out of 2 points (Extra Credit) To improve workplace diversity, a manager might ________. • Question 30 2 out of 2 points A wheelchair-bound applicant may be denied a job ________. • Question 31 0 out of 2 points An important goal for a career is that it leads to ________. • Question 32 2 out of 2 points A college degree ________. • Question 33 2 out of 2 points An advantage of an online networking community such as LinkedIn is that you can search for people according to their ________. • Question 34 2 out of 2 points Health insurance is an example of which of the following? • Question 35 0 out of 2 points To find out more about a job with a title of "assistant media buyer," you would find this to be most helpful. • Question 36 2 out of 2 points Change can't be eliminated, so managers must learn to ________ successfully. • Question 37 2 out of 2 points Outside consultants generally try to initiate ________ changes than internal managers. • Question 38 2 out of 2 points Networking is useful ________. • Question 39 2 out of 2 points Which of the following is an organizational structure change? • Question 40 2 out of 2 points A NASCAR race car driver would be a good occupational match for which personality type? • Question 41 2 out of 2 points Affirmative action programs seek to make sure that employers ________ minority groups. • Question 42 2 out of 2 points Which benefit cost do companies see as their biggest worry? • Question 43 2 out of 2 points Generally, most people try to achieve ________ between their attitudes and their behavior. • Question 44 0 out of 2 points Human resource management is concerned with ________ competent employees. • Question 45 0 out of 2 points Stress in the workplace is an adverse reaction that people have in response to ________. • Question 46 2 out of 2 points Which of the following best defines organizational behavior? • Question 47 2 out of 2 points Organizational behavior focuses on ________. • Question 48 2 out of 2 points Uncertainty causes people to resist change because it ________. • Question 49 0 out of 2 points Which of the following issues is NOT one of the top three factors that have been identified by today's college graduates as important in selecting a new job? • Question 50 0 out of 2 points Which of the following is an internal force that can cause a company to make an organizational change? • Question 51 0 out of 2 points The most important job characteristic in the opinion of today's recent college graduates is this.
