• Question 1

2 out of 2 points

An organization is ________.

• Question 2

2 out of 2 points

Franchising is used widely by ________.

• Question 3

2 out of 2 points

A fraternity is an example of an organization because it is comprised of people who ________.

• Question 4

2 out of 2 points

Which is an important job responsibility for a middle manager?

• Question 5

2 out of 2 points

What determines whether an organization has a strong culture or a weak culture?

• Question 6

0 out of 2 points

The classical view of social responsibility is that a for-profit organization's responsibility is ________.

• Question 7

0 out of 2 points

The primary job of a manager is to ________.

• Question 8

2 out of 2 points

Part of what defines an organization is its purpose.

• Question 9

2 out of 2 points

In the socioeconomic view of organizational social responsibility, management's responsibility includes protecting and improving society.

• Question 10

2 out of 2 points

Today, the basic management functions are considered to be ________.

• Question 11

2 out of 2 points

Joint ventures are a type of ________.

• Question 12

2 out of 2 points

Which set of skills would you expect the President of the United States to be least in need of?

• Question 13

2 out of 2 points

Which of the following most accurately reflects the difference between strong cultures and weak cultures?

• Question 14

2 out of 2 points

A typical first-level manager spends more of his or her time leading than planning.

• Question 15

2 out of 2 points

The culture of an organization is analogous to the ________ of an individual.

• Question 16

2 out of 2 points

The classical view of organizational social responsibility is that management's only social responsibility is to maximize profits.

• Question 17

0 out of 2 points

A fully global organization might set up a ________ with a foreign company to create a new, independent company that produces a specific product.

• Question 18

2 out of 2 points (Extra Credit)

Which of the following types of managers is responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization?

• Question 19

2 out of 2 points

Why were the Baby Boomers so much more influential than other generations with respect to changing American tastes and culture?

• Question 20

2 out of 2 points

The cases of Enron and Bernard Madoff go beyond a question of ethics because in both cases ________.

• Question 21

2 out of 2 points

Henry Gantt developed graphical methods to help managers with ________ problems.

• Question 22

0 out of 2 points

Rishi Raj, manager at Control Systems, Inc., sighs as he sips his coffee at 5 A.M. and reads his agenda for the day. Rishi's first duty is to preside over a retirement party for a beloved employee and say a few words on her behalf. Next, he will give a tour to a news reporter who is writing a story on the new plant expansion. Rishi then has a meeting with the unit manager, Phil Johnson, to discuss Phil's recent performance drop (a task Rishi always hates). Finally, in the late afternoon, Rishi will be reviewing the recent equipment malfunction and deciding whether to deploy extra people to get the equipment running as soon as possible. What a day!

What role will Rishi be performing when he gives the plant tour to the newspaper reporter?

• Question 23

2 out of 2 points

The German company Deutsche Telekom has instituted a quota for hiring women.

• Question 24

2 out of 2 points

According to Henri Fayol, the principle of ________ gives managers the right to give orders.

• Question 25

0 out of 2 points (Extra Credit)

Today's younger workers tend to give family a higher priority than their jobs.

• Question 26

2 out of 2 points

Good management strives for ________.

• Question 27

2 out of 2 points

Which of the following phrases best characterizes the culture of an organization?

• Question 28

2 out of 2 points

Which of the following is NOT a topic that is addressed by organizational behavior research?

• Question 29

2 out of 2 points

Marta is a dean at Linden State University, a school with almost 20,000 students. In her daily activities, she has to deal with problems that involve students, faculty, curriculum, budgets, and a variety of other things. Marta sees an opportunity for her school in increasing the enrollment in individuals who were born in the 1980s and early 1990s. Which term describes these prospective students?

• Question 30

2 out of 2 points

How are the "Post-Millennials" likely to be different from previous generations?

• Question 31

2 out of 2 points

How do customers play a role in changing the job of the modern manager?

• Question 32

2 out of 2 points

Job specialization continues to be a popular way to increase productivity today.

• Question 33

2 out of 2 points

A global village can be best characterized as a business climate in which there are ________.

• Question 34

0 out of 2 points

An organization can be considered "global" simply if it carries out trade with other countries.

• Question 35

2 out of 2 points

According to Zappos' management, this is the secret to Zappos' success.

• Question 36

2 out of 2 points

All managers devote at least some of their time to planning.

• Question 37

0 out of 2 points

A Coca-Cola bottling plant in Bolivia is wholly owned by a local businessperson. What kind of venture is this plant likely to be?

• Question 38

2 out of 2 points

In his study of differences in cultural environments, Geert Hofstede found that ________.

• Question 39

2 out of 2 points

Effectiveness refers to the attainment of the organization's goals.

• Question 40

2 out of 2 points

The classical view of social responsibility holds that spending time, money, labor, or energy to improve society's welfare would ________.

• Question 41

2 out of 2 points

The Industrial Revolution is largely credited with ushering in the birth of ________.

• Question 42

2 out of 2 points

Which of the following is likely to be the permanent result of the recent economic downturn in the United States?

• Question 43

2 out of 2 points

Marta is worried that the facilities at Linden State are not as up-to-date as they could be with respect to wi-fi access and the availability of classes on-demand using podcasts, social networking, and other digital advances. Which generation is likely to notice this deficiency the most?

• Question 44

2 out of 2 points

Status in France within a corporation is largely ________.

• Question 45

0 out of 2 points

The Busy Day (Scenario)

Rishi Raj, manager at Control Systems, Inc., sighs as he sips his coffee at 5 A.M. and reads his agenda for the day. Rishi's first duty is to preside over a retirement party for a beloved employee and say a few words on her behalf. Next, he will give a tour to a news reporter who is writing a story on the new plant expansion. Rishi then has a meeting with the unit manager, Phil Johnson, to discuss Phil's recent performance drop (a task Rishi always hates). Finally, in the late afternoon, Rishi will be reviewing the recent equipment malfunction and deciding whether to deploy extra people to get the equipment running as soon as possible. What a day!

When Rishi attends the retirement party, he will be operating in which of the management roles?

• Question 46

2 out of 2 points

A candy manufacturer would increase both efficiency and effectiveness by making ________.

• Question 47

2 out of 2 points

Which of the following would NOT be called an "American company"?

• Question 48

2 out of 2 points

The Daily Recorder is considering charging online readers a flat fee for access to the news on their computers and electronic devices. Which stakeholder should the paper NOT worry about informing?

• Question 49

2 out of 2 points

The external environment of an organization includes factors and forces that can affect how the organization operates.

• Question 50

2 out of 2 points

Almost all managerial tasks involve ________.

• Question 51

2 out of 2 points

Prior to the recession that began in 2008, many businesses became highly leveraged, which is another term for a company with a high debt-to-assets ratio.

• Question 52

2 out of 2 points

How is a corporate ritual different from a corporate story or legend?