Term Paper Assignment Information
This course covers a wide range of Operations Management topics facing contemporary organizations. The purpose of the Term Paper assignment is to synthesize learning from the entire course and to apply academic theory to real-world practice.

Your assignment must reference textbook and at least three scholarly / peer-reviewed articles. You may also use a company's website, printed literature, and personal interviews with employees as source material.

If you interview any company employees you will need to receive the approval of the Institutional Review Board (IRB) prior to the interview taking place. The IRB can walk you through the approval process and answer your questions to help ensure that the interview will be conducted appropriately.

Assignment Description
You may pick any ONE case from the list found below that deals with Operations Management issues OR you can use the Webster Library's article databases, internet search engines, or other resources to identify alternative cases. If you choose to NOT use one of the cases found below and use an external sourced case, you MUST submit a summary to the instructor for approval no later than the end of Week Three.

Your paper MUST follow the APA Style® format and be approximately 10 pages in length; excluding cover page, diagrams, tables, references, and appendices. See layout requirements below. You MUST use Microsoft® Word for your paper's file format and use this naming convention lastname_casename.doc ( - 5 points for improper file naming).

If there are questions in the case, answer them. View the case as if you are the Operations Manager, or CEO of the company. Look up the company on the internet and research them. What kind of analysis tools can you use from your textbook to help you support your conclusions with the case? If the company is foreign-based, then how does it operate differently than a U.S. based company?

Make sure you review the Web Links found on the Homepage for additional resources in preparing your assignment.

The assignment is due no later than the last Friday of the term at 11:59 pm CT. ( - 20 points for papers submitted after the due date but before the following Tuesday; no papers will be accepted after 11:59 pm CT on Tuesday....a Zero will be entered for the grade.)

Assignment Learning Expectations

Communications: The written component offers substantive and concise description and clarity in content, language use, grammar, organization, sentence structure, and supported by APA formatted references.

Critical Thinking: Provides reflection and applications of business concepts, analyzes, synthesizes and expresses the complexities in a given business problem, and gives consideration to alternative systems of thought and solutions where applicable.

Problem Solving: Analyses the underlying causes of the situation by collecting and assessing relevant information, evaluates possible courses of actions, and concludes and defends appropriate solutions and recommendations.

Ethics: Considers concepts of ethical dimensions to the examination of the business problem and analyzes and evaluates ethical issues in defending solutions and recommendations.

Diversity: Considers the impact of cultural and economic issues as they relate to the business problem and explains the potential consequences of diversity in defending solutions and recommendations.

Integration: Integrates interrelationships of the business problem issues, ethics, diversity, and global aspects with analysis of the possible courses of actions and recommendations.

How will the assignment be assessed?
Each component of the Assignment content requirements - Title, Abstract, Introduction; Methodology; Results/Discussion; and References described in the APA Style guidelines will be assessed based on the Assignment Learning Expectations above. The grading scheme and assessment criteria are shown in the term paper rubricPreview the documentView in a new window.

Students who are discovered cheating or committing plagiarism will be awarded a failing grade for the course, and may be subject to discipline or dismissal.

If you have any doubt about the definition plagiarism, or need examples of plagiarism/academic dishonesty, please visit Webster's Student Plagiarism Resources site. If you need additional help, contact the Writing Center. Ignorance of the definition of plagiarism/academic dishonesty, university policies, or course policies will not excuse students who commit plagiarism or academic dishonesty.
Webster University uses a tool called TurnItIn to help faculty identify plagiarism.
Submitting to TurnItIn
TurnItIn creates an "originality report" that matches text from your submission to text from academic databases, the internet, and other student papers thus assisting the instructor to identifying if text is a direct excerpt from another source. This originality report is available to you, so that you can ensure all non-original content in your paper has been properly cited and quoted before final submission of your the paper for grading. You can resubmit your draft paper to TurnItIn as many times as necessary to reduce the similarity percentage. Assignments submitted for final grading with similarity percentage higher than 24% are subject to a grade reduction as determined by the instructor.

Please review the WorldClassRoom FAQ on How to Submit a TurnItIn Assignment.

Writing Guidelines
Each page of your paper MUST include the title of the paper and the page number. Use the header/footer function in Microsoft Word to insert the required information at the top right corner, starting with the title page as page 1. ( - 1 point for each page in error)

Your paper MUST follow the APA guidelines and layout below, including types of headings, flow of information, and what content to include:

Title Page (5 points)

Abstract (5 points)

Introduction (30 points)
Begin with an introduction, including your thesis statement. The Introduction answers the following questions:

Provides background information
What is the thesis or main idea of the case study?
What are the relevant key points about the organization?
What are the relevant key points about the situation?
What are the ethical and diversity issues related to this case?

Method (60 points)
At a minimum, this is to be a main section and heading in your paper. You may use additional major headings if you wish, and you will probably also want to use subheadings. The Method section answers the following questions:

What is the situational analysis of the problem or issue? (A SWOT analysis is suggested here.)
What are the causes/effects of the situation or problem?
How did the problem or issue evolve (overnight or overtime)?
How can course concepts be applied to provide greater understanding of the situation?
How will ethical and diversity issues be addressed?

Results/Discussion (60 points)
At a minimum, this is to be a main section and heading in your paper. You may use additional major headings if you wish, and you will probably also want to use subheadings. The Results/Discussion section answers the following questions:
How can the problem or issue be solved?
What specific recommendations can be made for improving the situation?
Using course learning's, explain your rationale for these suggestions .
How will these recommendations, if implemented, enhance organizational effectiveness?
How will ethical and diversity issues impact your recommendations?

References (20 points)
Per APA, start the "References" section on a new page after the last page of your last section of the paper.
This heading is centered. List your reference materials in alphabetical order by author's last name using a hanging indent (first line of each reference is flush with left margin, and additional lines of that reference are indented as a group a few spaces to the right).

In preparing References, consider the following:

Have you used proper APA Style in your References section? 
Be sure you have given credit to the source of ALL borrowed information, whether quoted directly or paraphrased in your own words.
See the following resources for additional information:
OWL Purdue
OWL Purdue paper example
Diana Hacker's examples of paper's reference section
View an annotated version of an actual BUSN 6110 term paperPreview the documentView in a new window

Appendix (if needed)
If the case was not on the approved list, provide evidence that approval was granted by week three.

If outside interviews were conducted, provide evidence of IRB approval.

APA Style Format (20 points)
In general, pay close attention to proper writing mechanics including language use, grammar, spelling and sentence structure. ( - 1 point for each error)

Before turning in your final paper, make sure:

Your key points are clear and the information is well-organized as described in the term paper rubric.
Have someone proofread the entire document.
Eliminate grammar errors, run spell check, review page formatting requirements, file naming requirement, etc.
Additional Resources
If you need assistance with writing your paper, you can submit your paper to the Online Writing Center well in advance of the due date by clicking here. If you submit your paper for review by the Online Writing Center, budget several extra days for the review process and the resulting revisions. No students will be excused for a late paper due to the Online Writing Center's turnaround time.

Online students can access Webster University's Library to search for/request books and articles. If you do not know your 7-digit Webster ID number, needed to search databases, click here. Examples of peer-reviewed journals include, but are not limited to: Harvard Business Review, Purchasing, International Journal of Production Research, Management, International Journal of Qualitative Methods, American Journal of Economics & Sociology, Journal of Economic Issues, The Sociological Quarterly, British Journal of Sociology, etc. See the Webster University Library “How To Video” on identifying peer-reviewed articles.

The following are examples of secondary sources (those relying on others for their evidence) and cannot be counted toward your three sources due to hearsay, opinion, or lack of factual evidence: Time, Newsweek, U.S. News and World Report, Ladies Home Journal, Reader's Digest, New York Magazine, etc. If you find information from secondary sources that would enhance your project, be sure to have the sources approved by your instructor.

List of text Case Studies for Term Paper
Chapter & Page
Case Title (Select ONE from the list)
Ch-4, p.106
Product Design Project
Ch-7, p.163
Circuit Board Fabricators. Inc.
Ch-9, p.218

PIZZA USA: An exercise in translating customer requirements into process design requirements
Ch-10, p.258
Processing Customer Orders
Ch-11, p.292
Analyzing Casino Money Handling Processes
Ch-12, p.313
Quality Management - Toyota
Ch-13, p.342
Hot Shot Plastics Company
Ch-14, p.369
Quality Parts Company
Ch-15, p.396
Distribution Center Location
Ch-16, p.420
Global Sourcing Decisions
Ch-18, p.485
Forecasting Supply Chain Demand – Starbucks Corporation
Ch-19, p.510
Developing an Aggregate Plan – Bradford Manufacturing
Ch-20, p.552
Inventory Management at Big10Sweaters.com
Ch-21, p.584
An MRP Explosion – Brunswick Motors
Ch-22, p.615
Keep Patients Waiting? Not in My Office
External Source
Use Webster library's article database, Internet search engines, or other resources to identify alternative cases and submit a summary proposal to the instructor for approval no later than the end of Week Three. 
You may also use a company's website, printed literature, and personal interviews with employees as source material. Submit a summary proposal to the instructor for approval no later than the end of Week Three. DO NOT proceed without approval from the instructor and the Webster University Institutional Review Board (IRB). It is your responsibility to obtain IRB approval and submit the summary proposal to the instructor with IRB approval.