Question 1

2 out of 2 points

Correct

Which of the following would be considered employee involvement?

Question 2

0 out of 2 points

Incorrect

Mental models are __________ that guide perceptions and behavior.

Question 3

2 out of 2 points

Correct

Which discipline has provided organizational behavior with much of its theoretical foundation for team dynamics, organizational power, and organizational socialization?

Question 4

0 out of 2 points

Incorrect

Goal setting influences employee behavior and performance mainly by improving:

Question 5

2 out of 2 points

Correct

Which 'Big Five' personality dimension is most valuable for predicting job performance?

Question 6

2 out of 2 points

Correct

Organizational commitment refers to an employee's contractual obligation to provide a minimum amount of time and effort to the organization in return for a fair day's pay from the organization.

Question 7

2 out of 2 points

Correct

Employee involvement tends to have which of the following benefits in decision making?

Question 8

2 out of 2 points

Correct

Competencies relate most closely to which element in the MARS model of behavior and performance?

Question 9

2 out of 2 points

Correct

Incongruence between a company's dominant values and an employee's values is known to:

Question 10

2 out of 2 points

Correct

Social Cognitve Theory states that:

Question 11

2 out of 2 points

Correct

In the section on cross-cultural values, the textbook warns that:

Question 12

0 out of 2 points

Incorrect

The highest level need in Maslow's Hierarchy of Needs is:

Question 13

2 out of 2 points

Correct

_______ is a conscious process of making choices among one or more alternatives with the intention of moving toward some desired state of affairs.

Question 14

0 out of 2 points

Incorrect

Employees are empowered when they:

Question 15

0 out of 2 points

Incorrect

Social identity theory says that:

Question 16

2 out of 2 points

Correct

The process of assigning traits to people based on their membership in a social category refers to:

Question 17

0 out of 2 points

Incorrect

Organizational behavior knowledge...

Question 18

2 out of 2 points

Correct

Stable, long-lasting beliefs about what is important in a variety of situations are:

Question 19

0 out of 2 points

Incorrect

Which of these represent the final step in the rational choice decision making process?

Question 20

2 out of 2 points

Correct

Ethics is most closely related to:

Question 21

2 out of 2 points

Correct

Needs Hierarchy Theory includes all of the following concepts EXCEPT:

Question 22

2 out of 2 points

Correct

Anger, fear, joy and sadness represent:

Question 23

2 out of 2 points

Correct

According to the EVLN model, people who are dissatisfied with their jobs might:

Question 24

2 out of 2 points

Correct

Emotional intelligence is best described as:

Question 25

0 out of 2 points

Incorrect

The Four-drive Theory is based on the idea that:

Question 26

2 out of 2 points

Correct

Companies 'manage' knowledge by:

Question 27

0 out of 2 points

Incorrect

Empowerment does which of the following?

Question 28

2 out of 2 points

Correct

Which of the following refers to the process of receiving information about and making sense of the world around us?

Question 29

0 out of 2 points

Incorrect

Which of the following identifies the four factors that directly influence individual behavior and performance?

Question 30

2 out of 2 points

Correct

People are consciously aware of most emotions they experience.

Question 31

2 out of 2 points

Correct

Stress is best described as:

Question 32

2 out of 2 points

Correct

Emotions are brief events or "episodes".

Question 33

2 out of 2 points

Correct

The ability to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion, and regulate emotion in oneself and others is called:

.

Question 34

2 out of 2 points

Correct

The rational decision making model begins with:

Question 35

0 out of 2 points

Incorrect

Which of these statements about the field of Organizational Behavior (OB) is FALSE?

Question 36

2 out of 2 points

Correct

Motivation refers to the forces within a person the affect:

Question 37

0 out of 2 points

Incorrect

Performance-based rewards have been criticized on the grounds that:

Question 38

2 out of 2 points

Correct

Aptitudes, skills, and competencies all fall under which of the following concepts?

Question 39

0 out of 2 points

Incorrect

Conflict between required and true emotions is called emotional intelligence

Question 40

2 out of 2 points

Correct

Competencies include:

Question 41

2 out of 2 points

Correct

Motivation affects a person's ______ of voluntary behavior

Question 42

0 out of 2 points

Incorrect

Shawna is dissatisfied with her boss for not supporting her work or recognizing her job performance. In spite of these problems, Shawna does not complain and does not intend to move elsewhere. Instead, she maintains her level of work effort and hopes the company will eventually correct these problems. According to the EVLN model, Shawna is mainly engaging in:

Question 43

2 out of 2 points

Correct

Which of the following refers to goal-directed activities under the individual's control that support organizational objectives?

Question 44

0 out of 2 points

Incorrect

Moods are less intense emotional states that are not directed toward anything in particular.

Question 45

0 out of 2 points

Incorrect

Which of these factors directly influences an employee's voluntary behavior and performance?

Question 46

2 out of 2 points

Correct

The uncomfortable tension felt when our behavior and attitudes are inconsistent with each other is called:

cognitive dissonance.

Question 47

2 out of 2 points

Correct

Which of these is considered a work/life balance initiative to minimize stress?

Question 48

2 out of 2 points

Correct

Emotions are communications to ourselves, which serve to put us in a state of readiness

Question 49

0 out of 2 points

Incorrect

To increase an employee's feelings of experienced responsibility, we would:

Question 50

2 out of 2 points

Correct

Your boss is usually able to calm employees when they are upset and to get staff enthusiastic about an otherwise mundane activity. This ability probably means that your boss has: