OPS400 Module 1: Mastery Exercise

OPS400 Module 1: Mastery Exercise

Question

Question 1

  1. Operations managers now devote more energy to price negotiation with their suppliers as a means of staying competitive.

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1 points

Question 2

  1. The production function is clearly visible to the customer in the operations of both goods and services producers.

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1 points

Question 3

  1. The "father" of scientific management is




1 points

Question 4

  1. Which of these statements accurately captures a current trend in operations?




1 points

Question 5

  1. The service sector constitutes what percentage of employment in the United States?




1 points

Question 6

  1. Which of these is NOT one of the basic functions of the management process.




1 points

Question 7

  1. Increases in productivity are difficult to achieve if




1 points

Question 8

  1. When a tangible product is NOT included in the service, it is called




1 points

Question 9

  1. In the early part of the 21st century, annual productivity growth in the U.S. has been _______ .




1 points

Question 10

  1. In the U.S., the service sector provides almost 80% of all jobs.