MGMT520 Module 7.4 Discussion
Subject: Business    / Management
Question

7.4 – FDQ 7: “Negotiations” or “Listening”

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FDQ 7a – Negotiations:

Discuss the difference between the two types of negotiations, distributive and integrative. Examine when each type of negotiation should be used and generate an example from your personal experience. What ethical pitfalls may occur in negotiations? How do you avoid these pitfalls?

During the week: Come back to review what your colleagues posted and respond to at least TWO colleagues by posting a Reply.

FDQ 7b – Listening:

Effective Listening Skills: Listening to What You Hear (Links to an external site.) (42:00)

The video states that communication is 7% verbal, 37% listening, and 56% non-verbal/body language. To increase a person’s ability to listen, it recommends the use of the “DRIVE.” strategy.

D – Decide to listen

R – Read all of the stimuli

I – Invest spare time wisely

V – Verify what you’ve heard

E – Eye contact

The film is very basic but has some great examples that each of us will understand regardless of our age. The last 12 minutes of the film consists of three exercises that you may find interesting, or you may skip them.

Discussion Question: After watching the film, discuss your listening skills. Were they effective? What can you do to improve your listening skills? What do you think about “DRIVE,” and how can you use it in your daily life?

During the week: Come back to review what your colleagues posted and respond to at least TWO colleagues by posting a Reply.

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