Managment Questions Managment Questions
Managment Questions Managment Questions
Subject: Business / Management Question
Question 1
1. The difference between firing and layoffs is that ________.
layoffs are permanent
firing is not voluntary
firing is not permanent
layoffs are not permanent
2 points
Question 2
1. High self-esteem individuals tend to ________.
make excuses for themselves
avoid making excuses for themselves
avoid risks
take risks
2 points
Question 3
1. Employment planning includes two steps: assessing current human resources needs and developing a plan to meet those needs.
True
False
2 points
Question 4
1. According to the EEOC, sexual harassment is ________ that creates a hostile environment, interferes with a person’s work or diminishes the person’s employment opportunities.
any speech
any speech or physical conduct of a sexual nature
any speech of a sexual nature
any unwanted or unsolicited speech or physical conduct
2 points
Question 5
1. The most important environmental force that affects HRM is the legal environment.
True
False
2 points
Question 6
1. The best way to define the term careeris as a ________.
single lifelong job
series of jobs or work positions over a period of a few years
series of jobs or work positions over a period of a lifetime
series of tasks
2 points
Question 7
1. Human resource management involves training, motivating, and retaining competent employees.
True
False
2 points
Question 8
1. Gen Y individuals are those people who were born after 1997.
True
False
2 points
Question 9
1. The Myers-Briggs Type Indicator®(MBTI®) is based on ________ that are revealed in a 100-item questionnaire.
two dimensions
eight personality types
four dimensions
four personality types
2 points
Question 10
1. A community fire department can legally deny employment to a firefighter applicant who is confined to a wheelchair.
True
False
2 points
Question 11
1. An employee who brags about her company to friends and recommends all company products as gifts is likely to have high ________.
job involvement
organizational commitment
personal commitment
organizational citizenship
2 points
Question 12
1. ________ is a performance measure of both efficiency and effectiveness of employees.
Turnover
Employee productivity
Job satisfaction
Organizational citizenship behavior
2 points
Question 13
1. Few people are ever selected for a job without this.
taking a performance-simulation test
taking a written test
undergoing an interview
taking a physical test
2 points
Question 14
1. Rather than try to make employees happy, managers might do well to focus on making work ________.
easy to accomplish
simple rather than complex
challenging and interesting
challenging and difficult
2 points
Question 15
1. With respect to employee engagement in a job, this seems to be the most important factor to employees around the world.
type of work
respect
benefits
base pay
2 points
Question 16
1. Gen Y individuals tend to be comfortable with new types of electronic technology.
True
False
2 points
Question 17
1. Which of the following is NOT a common reason that people resist change?
habit
concern over personal loss
uncertainty
overconfidence
2 points
Question 18
1. The Big Five model of personality includes all of the following except ________.
extroversion
agreeableness
intuitiveness
conscientiousness
2 points
Question 19
1. All of the following are goals of the orientation process EXCEPT ________.
reduce anxiety
familiarize the employee with job
discuss payments and benefits
introduce the employee to his or her coworkers
2 points
Question 20
1. Cognitive dissonance theory states that a person feels ________ when his or her attitudes and actions don’t match.
confident
comfortable
uncomfortable
confused
2 points
Question 21
1. Recruitment is the process of ________.
hiring from outside the organization
hiring from inside the organization
locating, identifying, and attracting potential employees
assessing the national, international, and local labor market
2 points
Question 22
1. Which of the following are the goals of organizational behavior?
to explain, understand, and control behavior
to control and influence behavior
to explain, predict, and influence behavior
to predict, understand, and change behavior
2 points
Question 23
1. A job description is ________.
something that employers keep secret from job candidates
the official title for the job
a written document used to describe a job to job candidates
not a written document
2 points
Question 24
1. Which of the following would you expect to see in a company that had highly engaged employees?
lower employee retention rates
a homogeneous workforce
a diverse workforce
greater employee retention rates
2 points
Question 25
1. The ________ prohibits discrimination based on race, color, religion, national origin, or sex.
Civil Rights Act, Title VII
Sarbanes-Oxley Act
Equal Pay Act
Privacy Act
2 points
Question 26
1. This is the goal of employment planning.
selecting high-performing employees only
selecting competent employees
obtaining competent employees with up-to-date skills
obtaining competent and high-performing employees
2 points
Question 27
1. A technique that helps employees deal with change that includes them in the decision-making process is ________.
negotiation
education and communication
coercion
participation
2 points
Question 28
1. When a manager gives an employee a bonus for a job well done, which behavior-shaping method is the manager using?
positive reinforcement
negative reinforcement
extinction
punishment
2 points
Question 29
1. To improve workplace diversity, a manager might ________.
solicit referrals from existing employees
tighten his recruiting net
post a notice that states he is an equal opportunity employer
advertise in an ethnic newspapers and Internet sites
2 points (Extra Credit)
Question 30
1. A wheelchair-bound applicant may be denied a job ________.
under no circumstances
in some states
if the job is strenuous or physically tiring in some way
if the job requires complete physical mobility
2 points
Question 31
1. An important goal for a career is that it leads to ________.
the life a person wants to have
financial security
both status and financial rewards
status and prestige
2 points
Question 32
1. A college degree ________.
is valuable for status only
has both educational and financial value
has educational, but not financial value
has financial value only
2 points
Question 33
1. An advantage of an online networking community such as LinkedIn is that you can search for people according to their ________.
skills, experience, and interests
organizational performance reviews
reputation within the industry
personality and temperament
2 points
Question 34
1. Health insurance is an example of which of the following?
salary
wages
employee benefit
compensation
2 points
Question 35
1. To find out more about a job with a title of “assistant media buyer,” you would find this to be most helpful.
job title
job specification
job listing
job description
2 points
Question 36
1. Change can’t be eliminated, so managers must learn to ________ successfully.
avoid it
manage it
work around it
ignore it
2 points
Question 37
1. Outside consultants generally try to initiate ________ changes than internal managers.
less drastic
more drastic
more cautious
fewer
2 points
Question 38
1. Networking is useful ________.
only after you have a job
only for people who want to change jobs
only before you have a job
both before and after you have a job
2 points
Question 39
1. Which of the following is an organizational structure change?
resentment of bosses by employees
a new way to package chocolate cake
changing who reports to whom
the building of a new workshop
2 points
Question 40
1. A NASCAR race car driver would be a good occupational match for which personality type?
low self-esteem
risk taker
risk averse
low Mach
2 points
Question 41
1. Affirmative action programs seek to make sure that employers ________ minority groups.
enhance employment opportunities for
establish training programs for
pay equal wages to
provide unemployment benefits for
2 points
Question 42
1. Which benefit cost do companies see as their biggest worry?
Social Security
unemployment insurance
retirement plans
health care
2 points
Question 43
1. Generally, most people try to achieve ________ between their attitudes and their behavior.
contrast
consistency
functionality
synergy
2 points
Question 44
1. Human resource management is concerned with ________ competent employees.
obtaining
obtaining, training, and motivating
obtaining, training, motivating, and keeping
training and keeping
2 points
Question 45
1. Stress in the workplace is an adverse reaction that people have in response to ________.
too much ambition
lack of ambition
demands, constraints, and opportunities
having too much confidence in oneself
2 points
Question 46
1. Which of the following best defines organizational behavior?
the study of organizations
the actions of organizations in the workplace
the study of the actions of people at work
the study of the workplace
2 points
Question 47
1. Organizational behavior focuses on ________.
individual behavior and group behavior
neither group behavior nor individual behavior
individual behavior only
group behavior only
2 points
Question 48
1. Uncertainty causes people to resist change because it ________.
increases performance expectations on an employee
decreases performance expectations on people
replaces the known with the unknown
replaces the unknown with the known
2 points
Question 49
1. Which of the following issues is NOT one of the top three factors that have been identified by today’s college graduates as important in selecting a new job?
compensation
job security
job location
job benefits
2 points
Question 50
1. Which of the following is an internal force that can cause a company to make an organizational change?
new pollution laws
a new ad campaign
a new rival company
new safety requirements
2 points
Question 51
1. The most important job characteristic in the opinion of today’s recent college graduates is this.
job security
starting salary
benefits
organizational culture