Managment Questions Managment Questions

Subject: Business / Management Question

Question 1
1. The difference between firing and layoffs is that ________.

layoffs are permanent

firing is not voluntary

firing is not permanent

layoffs are not permanent
2 points
Question 2
1. High self-esteem individuals tend to ________.

make excuses for themselves

avoid making excuses for themselves

avoid risks

take risks
2 points
Question 3
1. Employment planning includes two steps: assessing current human resources needs and developing a plan to meet those needs.

True

False
2 points
Question 4
1. According to the EEOC, sexual harassment is ________ that creates a hostile environment, interferes with a person’s work or diminishes the person’s employment opportunities.

any speech

any speech or physical conduct of a sexual nature

any speech of a sexual nature

any unwanted or unsolicited speech or physical conduct
2 points
Question 5
1. The most important environmental force that affects HRM is the legal environment.

True

False
2 points
Question 6
1. The best way to define the term careeris as a ________.

single lifelong job

series of jobs or work positions over a period of a few years

series of jobs or work positions over a period of a lifetime

series of tasks
2 points
Question 7
1. Human resource management involves training, motivating, and retaining competent employees.

True

False
2 points
Question 8
1. Gen Y individuals are those people who were born after 1997.

True

False
2 points
Question 9
1. The Myers-Briggs Type Indicator®(MBTI®) is based on ________ that are revealed in a 100-item questionnaire.

two dimensions

eight personality types

four dimensions

four personality types
2 points
Question 10
1. A community fire department can legally deny employment to a firefighter applicant who is confined to a wheelchair.

True

False
2 points
Question 11
1. An employee who brags about her company to friends and recommends all company products as gifts is likely to have high ________.

job involvement

organizational commitment

personal commitment

organizational citizenship
2 points
Question 12
1. ________ is a performance measure of both efficiency and effectiveness of employees.

Turnover

Employee productivity

Job satisfaction

Organizational citizenship behavior
2 points
Question 13
1. Few people are ever selected for a job without this.

taking a performance-simulation test

taking a written test

undergoing an interview

taking a physical test
2 points
Question 14
1. Rather than try to make employees happy, managers might do well to focus on making work ________.

easy to accomplish

simple rather than complex

challenging and interesting

challenging and difficult
2 points
Question 15
1. With respect to employee engagement in a job, this seems to be the most important factor to employees around the world.

type of work

respect

benefits

base pay
2 points
Question 16
1. Gen Y individuals tend to be comfortable with new types of electronic technology.

True

False
2 points
Question 17
1. Which of the following is NOT a common reason that people resist change?

habit

concern over personal loss

uncertainty

overconfidence
2 points
Question 18
1. The Big Five model of personality includes all of the following except ________.

extroversion

agreeableness

intuitiveness

conscientiousness
2 points
Question 19
1. All of the following are goals of the orientation process EXCEPT ________.

reduce anxiety

familiarize the employee with job

discuss payments and benefits

introduce the employee to his or her coworkers
2 points
Question 20
1. Cognitive dissonance theory states that a person feels ________ when his or her attitudes and actions don’t match.

confident

comfortable

uncomfortable

confused
2 points
Question 21
1. Recruitment is the process of ________.

hiring from outside the organization

hiring from inside the organization

locating, identifying, and attracting potential employees

assessing the national, international, and local labor market
2 points
Question 22
1. Which of the following are the goals of organizational behavior?

to explain, understand, and control behavior

to control and influence behavior

to explain, predict, and influence behavior

to predict, understand, and change behavior
2 points
Question 23
1. A job description is ________.

something that employers keep secret from job candidates

the official title for the job

a written document used to describe a job to job candidates

not a written document
2 points
Question 24
1. Which of the following would you expect to see in a company that had highly engaged employees?

lower employee retention rates

a homogeneous workforce

a diverse workforce

greater employee retention rates
2 points
Question 25
1. The ________ prohibits discrimination based on race, color, religion, national origin, or sex.

Civil Rights Act, Title VII

Sarbanes-Oxley Act

Equal Pay Act

Privacy Act
2 points
Question 26
1. This is the goal of employment planning.

selecting high-performing employees only

selecting competent employees

obtaining competent employees with up-to-date skills

obtaining competent and high-performing employees
2 points
Question 27
1. A technique that helps employees deal with change that includes them in the decision-making process is ________.

negotiation

education and communication

coercion

participation
2 points
Question 28
1. When a manager gives an employee a bonus for a job well done, which behavior-shaping method is the manager using?

positive reinforcement

negative reinforcement

extinction

punishment
2 points
Question 29
1. To improve workplace diversity, a manager might ________.

solicit referrals from existing employees

tighten his recruiting net

post a notice that states he is an equal opportunity employer

advertise in an ethnic newspapers and Internet sites
2 points (Extra Credit)
Question 30
1. A wheelchair-bound applicant may be denied a job ________.

under no circumstances

in some states

if the job is strenuous or physically tiring in some way

if the job requires complete physical mobility
2 points
Question 31
1. An important goal for a career is that it leads to ________.

the life a person wants to have

financial security

both status and financial rewards

status and prestige
2 points
Question 32
1. A college degree ________.

is valuable for status only

has both educational and financial value

has educational, but not financial value

has financial value only
2 points
Question 33
1. An advantage of an online networking community such as LinkedIn is that you can search for people according to their ________.

skills, experience, and interests

organizational performance reviews

reputation within the industry

personality and temperament
2 points
Question 34
1. Health insurance is an example of which of the following?

salary

wages

employee benefit

compensation
2 points
Question 35
1. To find out more about a job with a title of “assistant media buyer,” you would find this to be most helpful.

job title

job specification

job listing

job description
2 points
Question 36
1. Change can’t be eliminated, so managers must learn to ________ successfully.

avoid it

manage it

work around it

ignore it
2 points
Question 37
1. Outside consultants generally try to initiate ________ changes than internal managers.

less drastic

more drastic

more cautious

fewer
2 points
Question 38
1. Networking is useful ________.

only after you have a job

only for people who want to change jobs

only before you have a job

both before and after you have a job
2 points
Question 39
1. Which of the following is an organizational structure change?

resentment of bosses by employees

a new way to package chocolate cake

changing who reports to whom

the building of a new workshop
2 points
Question 40
1. A NASCAR race car driver would be a good occupational match for which personality type?

low self-esteem

risk taker

risk averse

low Mach
2 points
Question 41
1. Affirmative action programs seek to make sure that employers ________ minority groups.

enhance employment opportunities for

establish training programs for

pay equal wages to

provide unemployment benefits for
2 points
Question 42
1. Which benefit cost do companies see as their biggest worry?

Social Security

unemployment insurance

retirement plans

health care
2 points
Question 43
1. Generally, most people try to achieve ________ between their attitudes and their behavior.

contrast

consistency

functionality

synergy
2 points
Question 44
1. Human resource management is concerned with ________ competent employees.

obtaining

obtaining, training, and motivating

obtaining, training, motivating, and keeping

training and keeping
2 points
Question 45
1. Stress in the workplace is an adverse reaction that people have in response to ________.

too much ambition

lack of ambition

demands, constraints, and opportunities

having too much confidence in oneself
2 points
Question 46
1. Which of the following best defines organizational behavior?

the study of organizations

the actions of organizations in the workplace

the study of the actions of people at work

the study of the workplace
2 points
Question 47
1. Organizational behavior focuses on ________.

individual behavior and group behavior

neither group behavior nor individual behavior

individual behavior only

group behavior only
2 points
Question 48
1. Uncertainty causes people to resist change because it ________.

increases performance expectations on an employee

decreases performance expectations on people

replaces the known with the unknown

replaces the unknown with the known
2 points
Question 49
1. Which of the following issues is NOT one of the top three factors that have been identified by today’s college graduates as important in selecting a new job?

compensation

job security

job location

job benefits
2 points
Question 50
1. Which of the following is an internal force that can cause a company to make an organizational change?

new pollution laws

a new ad campaign

a new rival company

new safety requirements
2 points
Question 51
1. The most important job characteristic in the opinion of today’s recent college graduates is this.

job security

starting salary

benefits

organizational culture