mana5350 exam

mana5350 exam

Subject: Business    / Management
Question

Question 1

2 out of 2 points

When the unrealistically positive expectations of job applicants are lowered to match the reality of the actual work setting _____, job acceptance rates may be lower, but job performance, job satisfaction, and survival are higher for those who receive realistic job previews.

Question 2

2 out of 2 points

The three sequential states of recruitment efforts include all but which of the following:

Question 3

0 out of 2 points

Gen Y’ers rate which of the following as at least as important as compensation

Question 4

2 out of 2 points

How does a mission statement differ from a vision statement?

Question 5

2 out of 2 points

The category of HRM responsibility aimed at preserving and enhancing employee job competence is:

Question 6

2 out of 2 points

The step following recruitment is _____, which is basically a rapid, rough “selection” process.

Question 7

2 out of 2 points

The process of obtaining job information is called:

Question 8

2 out of 2 points

A key source of problems in mergers, acquisitions, and strategic international alliances is differences in _____.

Question 9

0 out of 2 points

“To be the world’s best quick-service restaurant” is an example of a(n):

Question 10

0 out of 2 points

Which of the following are included in the five main reasons diversity has become a dominant activity in managing human resources?

Question 11

2 out of 2 points

In a(n) _____, employees operate remotely from each other and from managers.

Question 12

2 out of 2 points

Which of the following statements about RJPs is true?

Question 13

2 out of 2 points

Which factors have contributed to the attractiveness of globalization?

Question 14

2 out of 2 points

Staffing is comprised of all the following activities EXCEPT:

Question 15

2 out of 2 points

Poll after poll of employers demonstrates that they regard most people with disabilities as good workers, punctual, conscientious, and competent – if given:

Question 16

2 out of 2 points

Job specifications:

Question 17

0 out of 2 points (Extra Credit)

In the article “A new Mandate for Human Resources,” Ulrich describes a new HR role as an employee champion as the need for HR to:

Question 18

2 out of 2 points

According to the text, quality of work life is defined in terms of:

Question 19

2 out of 2 points

Ron is a senior production manager at an avionics product research and development organization. Which of the following would be part of Ron’s official responsibility for managing change?

Question 20

2 out of 2 points

Which of the following statements about a tight labor market is true?

Question 21

2 out of 2 points

All of the following are true about Generation Y EXCEPT:

Question 22

2 out of 2 points

Which of the following is an example of a direct cost associated with mismanaged organizational stress?

Question 23

2 out of 2 points

High performers who are difficult to replace represent _____ turnovers.

Question 24

2 out of 2 points

In retailing, there is a chain of cause and effect running from employee behavior to customer behavior to:

Question 25

2 out of 2 points

What is the numerator used in the formula used to calculate turnover over any period?

Question 26

2 out of 2 points

(Blank)______ issues address the fact that employees at every organizational level face personal or family issues that can affect their performance on the job.

Question 27

2 out of 2 points

What is the purpose of the process component of the LAMP model?

Question 28

2 out of 2 points

Any failure of an employee to report for or to remain at work as scheduled regardless of reason is:

Question 29

2 out of 2 points

Which of the following would NOT be considered a key force accounting for women today aiming for high-level business jobs?

Question 30

2 out of 2 points

In terms of recruitment sources among employers, which of the following observations is true?

Question 31

2 out of 2 points

To drive the diversity initiative throughout the company, it must be integrated into _____, with a requirement to measure specific results.

Question 32

2 out of 2 points

Which of the following is NOT considered a primary cause of intergenerational conflict?

Question 33

2 out of 2 points

_____ refers to actions taken to overcome the effects of past or present practices, policies, or other barriers to equal employment opportunity.

Question 34

2 out of 2 points

The steps undertaken by organizations to attract and retain racial and ethnic minorities include all of the following EXCEPT:

Question 35

2 out of 2 points

Information, design, and statistics pertain to which component of the LAMP model?

Question 36

2 out of 2 points

Having a rational talent strategy including competitive advantage and talent pivot points pertains to which component of the LAMP measurement system?

Question 37

2 out of 2 points

A broad objective of HRM is to _____ of all workers in the organization.

Question 38

2 out of 2 points

Which of the following is a characteristic of a 21st-century corporation as compared to a 20th-century corporation?

Question 39

2 out of 2 points

What is the advantage of using job performance as a job analysis method?

Question 40

2 out of 2 points

All of the following statements about competency models are true EXCEPT:

Question 41

2 out of 2 points

RJPs seem to work best when:

Question 42

2 out of 2 points

Distrust, disrespect, and animosity pertain to which component of indirect costs associated with mismanaged organizational stress?

Question 43

2 out of 2 points

What is the purpose of measuring turnover costs?

Question 44

0 out of 2 points (Extra Credit)

In the article “Building a Business Case for Diversity,” Robinson & Dechant discuss all BUT the following reasons for diversity:

Question 45

2 out of 2 points

Retention comprises all of the following activities EXCEPT:

Question 46

2 out of 2 points

_____ measures are usually expressed in terms of time, quantity, or quality.

Question 47

2 out of 2 points

Strategic workforce planning focuses on firm-level responses to _____ business issues over multiple time horizons.

Question 48

2 out of 2 points

Which of the following is NOT a way in which companies have broadened the scope of their interactions with universities for the purposes of recruiting?

Question 49

2 out of 2 points

The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, and speed is called:

Question 50

2 out of 2 points

Which of the following is true?

Question 51

2 out of 2 points

Which of the following is NOT a feature of high-performance work practices?

Question 52

2 out of 2 points

Which of the following is an example of an indirect cost associated with mismanaged organizational stress?