IT Management Case

Bruce Rollier prepared this case solely to provide material for class discussion. The author does not intend to illustrate either effective or ineffective handling of a managerial situation. The statements and opinions contained in this case are those of the individual contributors or advertisers, as indicated. The Publisher has used reasonable care and skill in compiling the content of this case. However, the Publisher and the Editors make no warranty as to the accuracy or completeness of any information on this case and accept no responsibility or liability for any inaccuracy or errors and omissions, or for any damage or injury to persons or property arising out of the use of the materials, instructions, methods or ideas contained on this case. This case may not be downloaded, reproduced, stored in a retrieval system, modified, made available on a network, used to create derivative works, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except (i) in the United States, as permitted under Section 107 or 108 of the 1976 United States Copyright Act, or internationally, as permitted by other applicable national copyright laws, or (ii) as expressly authorized on this case, or (iii) with the prior written permission of the Publisher. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 605 Third Avenue, New York, New York, 10158-0012, USA, (212) 850-6011, fax (212) 850-6008, email: permreq@wiley.com. Copyright © 2001 by John Wiley & Sons, Inc. All rights reserved. The Puerto Rico Education Project System Development In An Island Paradise Prepared by Bruce Rollier Tom Ballard gazed out at the beautiful San Juan skyline for several minutes, letting his thoughts roam through the memories of pleasant dinners under the stars and weekends snorkeling in crystal clear waters. Then he forced himself to close the blinds so he could focus his...