GT-613- Production and Operations Management
Subject: Business   / Management
Question
Production and Operations Management (MGT-613)
The goal of Total Quality Management is:
Customer satisfaction
Product differentiation
Brand equity
Acting globally
The most common form of quality control includes:
Planning
Organizing
Inspection
Directing
Process selection is primarily considered during:
Planning
Organizing
Leading
Controlling
The type of operation being carried out by an organization depends upon:
Degree of standardization
Volume of output
Demand
Both (a) and (b)
Repetitive processing results in output that is:
Highly standardized
Highly customized
Partially customized
None of the given options
6. Job shop and batch processing are differentiated on the basis of:
Job requirements
Degree of standardization
Volume of output
Both (b) and (c)
7. Automation is preferred because it:
Offers lesser dependence on workers
Results in reduction in variable cost
Offers easy handling of repetitive work
All of the given options
8. Product layout is preferably used for:
Repetitive processing
Intermittent processing
Both (a) and (b)
Neither (a) nor (b)
9. Process layout is used for:
Repetitive processing
Intermittent processing
Both (a) and (b)
Neither (a) nor (b)
10. The most significant advantage of U-shaped layout is:
Cost minimization
Easy handling of process
Increased flexibility in work
All of the given options
11. The goal of motion study is to achieve:
Cost minimization
Maximum efficiency
Profitability
All of the given options
12. Location decisions are viewed primarily as part of:
Marketing strategy
Growth factors
Financial aspect
Both (a) and (b)
13. Regional factors for location planning include all of the following except:
Raw materials
Markets
Labor considerations
Attitudes
14. Transportation method is a __________ approach.
Quantitative
Qualitative
Scientific
All of the given options
15. Fredrick Taylor’s concern for quality includes:
Product inspection
Gauging system
Statistical control chart
Both (a) and (b)
16. Kaoru Ishikawa is famous for:
Statistical quality control
Fish bone diagram
Loss function concept
All of the given options
17. Poor quality adversely affects:
Costs
Productivity
Profitability
All of the given options
18._________ is intended to assess a company’s performance In terms of environmental performance:
ISO 14000
ISO 9000
Six sigma
All of the given options
19. The purpose of ISO 9000 is to:
Promote quality standards to improve efficiency and productivity
Earn high profit
Avoid unfavorable outcomes
Gain high market share
20. A product performing consistently refers to which of the following dimensions of quality:
Safety
Conformance
Durability
Reliability
