• Question 1

5 out of 5 points

Which of the following roles are assumed by people and/or departments that link and coordinate the organization with key elements in the external environment?

• Question 2

5 out of 5 points

The behavioral sciences approach is based on which of the following disciplines?

• Question 3

5 out of 5 points

__________ focuses on managing the whole organization to deliver quality to customers.

• Question 4

0 out of 5 points

Scientific management principles focused on _________________, whereas administrative management principles focused on ___________________.

• Question 5

0 out of 5 points

Separation of management from ownership and a clearly defined line of authority are most consistent with ________________.

• Question 6

0 out of 5 points

The __________ emphasized the improtance of understanding human behaviors, needs, and attiturdes in the workplace as well as social interaction and group processes.

• Question 7

5 out of 5 points

Many organizations are adapting to the environment by developing more of a(n) ________ relationship rather than a(n)________relationship with competitors.

• Question 8

0 out of 5 points

Which of the following is not one of the elements of an organizaiton's task environment?

• Question 9

0 out of 5 points

_____________ describes an unbroken?line of authorty that begins at the top of the organization, runs to the bottom of the organization, and includes every employee in the organization.

The scalar chain

• Question 10

5 out of 5 points

Which of the following would be considered a visual representation(s) of a company's corporate culture?

.

• Question 11

5 out of 5 points

The level of corporate culture in which values are so deeply embedded that members are no longer consciously aware of them is __________.

• Question 12

5 out of 5 points

A consultant who recommends?the same?problem-solving model to every organization she serves is violating the basics of which of the following perspectives?

• Question 13

5 out of 5 points

An organization that is run?in a systematic and rational manner is bureaucratic.? Who is generally credited with developing the principles of bureaucracy?

• Question 14

5 out of 5 points

Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was __________.

• Question 15

5 out of 5 points

_______________ refers to the amount of resources used to achieve an organization's goals.

• Question 16

5 out of 5 points

A manager who believes his subordinates are responsible, creative, and able to work with minimal direction is a ____________ manager.

• Question 17

0 out of 5 points

A study by Kotter and Haskett provides evidence that ________________ is important for an organization to perform well.

• Question 18

5 out of 5 points

Operations research is based on

• Question 19

0 out of 5 points

Which of the following is a part of organizing?

• Question 20

0 out of 5 points

Which of the following is not one of the conceptual categories of managerial roles that Mintzberg defined?

• Question 21

5 out of 5 points

Which of the following skills are the most important for someone to have at lower levels in an organization?

• Question 22

0 out of 5 points

Who is credited with the theory that employees have a choice as to whether to follow a manager's orders or not, and that the employee will do so or not based on what they perceive to be in their best interest?

• Question 23

5 out of 5 points

Which?dimension of the general environment represents the demographic characteristics, norms, customs, and values of the population withing which the organization operates?

• Question 24

0 out of 5 points

The general level of scientific environment describes the _________________ dimension of the general environment.

• Question 25

5 out of 5 points

Frederick Taylor's contributions were in the field of ___________________.

• Question 26

5 out of 5 points

A manager who believes that her subordinates dislike work, avoid responsibility, and therefore they need to be controlled and directed is a _____________ manager.

• Question 27

0 out of 5 points

Which of the following is the most basic (lowest level) of needs in Maslow's Hierarchy of Needs?

• Question 28

5 out of 5 points

Which of the following cultures is suited to organizations that are concerned with servicing specific customers in the external environment but without the intense need for flexible and rapid change?

• Question 29

5 out of 5 points

Without ________________, no company can survive over the long run.

• Question 30

5 out of 5 points

Which of the following describes the degree to which an organization achieves a stated goal?

• Question 31

0 out of 5 points

Chester Barnard is most closely associated with which of the following?

Selected Answer:

scientific management

• Question 32

0 out of 5 points

The management function that involves monitoring employees' activities, making sure the organization is on track to achieve its goals, and making corrections if necessary is _______________.

• Question 33

5 out of 5 points

Which of these means that managers do not have sufficient information about environmental factors to understand and predict environmental needs and change?

• Question 34

5 out of 5 points

The general environment dimension that includes consumer purchasing power, the unemployment rate, and interest rates is called the ___________dimension.

• Question 35

5 out of 5 points

From the 1950's until today, which management perspective has remained the most prevalent?

• Question 36

5 out of 5 points

McDonald's "We love to see you smile" is an example of a

• Question 37

5 out of 5 points

A government inspection has required your company to upgrade the safety equipment in the manufacturing process of ice creamery. What dimension of the externalenvironment has influenced these upgrades?

?

• Question 38

0 out of 5 points

In response to pressure from environment advocates, organizations have become increasingly sensitive to diminishing _________________.

• Question 39

0 out of 5 points

Which of the following theorists is most closely associated with time and motion studies?

• Question 40

5 out of 5 points

Grouping together similar activities in an organization under the same manager is the essence of achieving