FIU mgtm3307 exam 1

FIU mgtm3307 exam 1

Question
	
Question 1
 
Female conversational styles tend to
Answer

Reinforce the perception that men make better leaders than women.









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Be as assertive as male styles

Be more direct than men’s patterns of conversation

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2 points 
Question 2
 
Which of the following isnottrue about conflict?
Answer

Conflict is never emotional

Conflict can be internal or within a group

Conflict increases, if the stakes are high.

Conflict can be enjoyable for some people
2 points 
Question 3
 
Men who withhold their feelings suffer psychologically, experience higher rates of depression and suicide than women and have more emotionally shallow relationships with families and friends.
Answer
True
False
2 points 
Question 4
 
Before the trip, the men and women of Raft No. 4 were a warm, friendly, outgoing group, each of whom helped create a nice, supportive atmosphere.
Answer
True
False
2 points 
Question 5
 
A statement that exemplifies repressing differences would be
Answer

“I am glad that this has happened. We need to be open about this.”

“Let’s talk about this now”

“We all have to get along in this department”

“Both of you, in my office now!”
2 points 
Question 6
 
Despite all the rhetoric about male self-reliance under dominant masculinity, men rely heavily on ______ to take care of them.
Answer
2 points 
Question 7
 
Virtually every group excels at something.
Answer
True
False
2 points 
Question 8
 
Racial identity development is defined as the process of
Answer

Learning about current racial issues in the U.S.

Growing up with people of many races.

Being connected with the experiences of one’s racial group.

Being able to identify who is prejudiced.
2 points 
Question 9
 
It is common to make internal attributions about people who are similar to us and external attributions about people unlike us.
Answer
True
False
2 points 
Question 10
 
According to book, learning about race and culture can be an emotional endeavor.
Answer
True
False
2 points 
Question 11
 
All of the following are preconditions that help organizations to use identity-group differences EXCEPT:
Answer

leadership must recognize learning opportunities and challenges

the organization must have a well-articulated and widely understood mission

the organization must have a bureaucratic structure

the organizational culture must create an expectation of high standards of performance from everyone
2 points 
Question 12
 
Compared to previous age cohorts, Gen Xers (1960-1980)
Answer

Are less techno-literate

Prefer to work in an organizational culture characterized by clear rules and regulations.

Believe that work comes before family obligations

Tend to have lower expectations about their job security
2 points 
Question 13
 
According to research, the dilemma for women who want to advance in their careers is attributable to 
Answer

Childcare responsibilities.

Sexism and racism.

Needing to find a leadership style that balances aggressiveness and nurturing.

All of the above
2 points 
Question 14
 
Which of the following statements is true about managing people with different perspectives in an organization?
Answer

All people want and are motivated by the same things because we are all alike.

The less contact you have with diverse people the easier they are to understand.

Dealing with differences doesn’t evoke emotions.

Differences need to be considered as a manageable process rather than as a problem.
2 points 
Question 15
 
Employees do not need to understand the business case for diversity for meaningful commitment.
Answer
True
False
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2 points 
Question 16
 
One benefit to the best practices approach is it offers a foundation on which to build.
Answer
True
False
2 points 
Question 17
 
The practice of not hiring or promoting women during their childbearing years is called the "glass ceiling."
Answer
True
False
2 points 
Question 18
 
All of the following are ways diversity can contribute to competitive advantage EXCEPT:
Answer

Innovating

Connecting with customers

Cohesiveness

Decision quality
2 points 
Question 19
 
Men who embody democratic manhood would see women as colleagues who have the potential to make the workplace better.
Answer
True
False
2 points 
Question 20
 
Level of subordinate support is not a problem we should be concerned with when studying organizational leadership.
Answer
True
False
2 points 
Question 21
 
According to Sowell, cultural differences between groups can be attributed to
Answer

a combination of heredity, social, and geographical environmental influences

language

religion

politics
2 points 
Question 22
 
Leaders using the discrimination-and-fairness paradigm tend to focus on items such as EEO laws and fair treatment.
Answer
True
False
2 points 
Question 23
 
The cost of accommodating an existing employee is typically far less than replacing that employee.
Answer
True
False
2 points 
Question 24
 
In terms of diversity management, why is the term “best practices” somewhat inaccurate?
Answer

Because what is best could be expensive.

Because no diversity program is the “best” for all organizations.

Because an organization needs to win an award before their practice can be considered as best.

None of the above
2 points 
Question 25
 
Prejudice and racism are the same thing.
Answer
True
False
2 points 
Question 26
 
The ADA prohibits discrimination on the basis of disability in areas such as employment, transportation, and telecommunications.
Answer
True
False
2 points 
Question 27
 
Ageism only includes discrimination against the older generation.
Answer
True
False
2 points 
Question 28
 
Workers who are considered as part of the Veterans age cohort (1922- 1943) are characterized as
Answer

Respecting authority and hard work

Appreciating diversity

Having a preference for working in a team format

Being the most flexible age cohort
2 points 
Question 29
 
There are no costs associated with diversity.
Answer
True
False
2 points 
Question 30
 
One limitation of the discrimination and fairness paradigm is that organizations tend to emphasize the role of cultural differences in a company without really analyzing those differences to see how they actually affect the work that is done.
Answer
True
False
2 points 
Question 31
 
Example(s) of “reasonable accommodation” under the Americans with Disabilities Act include
Answer

Reducing clutter and distractions for an employee with a brain injury.

Installing an elevator at a small business that has five employees.

Hiring a person with a disability even if she cannot perform the essential functions of the job.

All of the above are examples of “reasonable accommodation” under the law.
2 points 
Question 32
 
The advantages of employing people with disabilities include all but which of the following?
Answer

Increased business due to good publicity

Attracting new employees

Retaining current employees

Increased absenteeism
2 points 
Question 33
 
Before implementing a new best practice, Chief Diversity Officers (CDOs) should
Answer

Specify their operational context

Identify action options

Develop a pioneering mindset and spirit

All of the above
2 points 
Question 34
 
Women often choose jobs with flexible hours.
Answer
True
False
2 points 
Question 35
 
Which category of immigrants experience discrimination?
Answer

naturalized (legal) citizens

in-the-process immigrants

unauthorized immigrants

all of the above
2 points 
Question 36
 
In terms of the deaf, Best Buy
Answer

Provides hearing aids at wholesale prices.

Has yet to develop special programs but is intending to do so soon.

Provides American Sign Language interpreters to work with deaf customers online via a window on its website

Gives deaf customers a special discount.
2 points 
Question 37
 
Organizations should set clear targets, translate them into specific action plans, and evaluate the effectiveness of the plans.
Answer
True
False
2 points 
Question 38
 
To have emotional intelligence, one must possess
Answer

Self-awareness

Ability to recognize personal emotions

Ability to control emotions when necessary

All of the above
2 points 
Question 39
 
Millennial workers (1980-2000) tend to be motivated by
Answer

Gradual organizational change

Working on projects alone.

Flexibility and feedback.

None of the above
2 points 
Question 40
 
Both white privilege and heterosexual privilege
Answer

Apply only to males

Are always visible

Are no longer an issue in today’s workforce.

Are based on unearned power and privilege.
2 points 
Question 41
 
McIntosh says that white and male privilege
Answer

Must be conscious to be an advantage for whites and males.

 Makes some things in life easier for males and whites even if they are unaware of their  privileges

Only exists in the United States.

Is forbidden by the Civil Rights Act of 1964
2 points 
Question 42
 
Today, women earn more bachelor's degrees than men in every field.
Answer
True
False
2 points 
Question 43
 
Most white people clearly understand that they have a privilege because of their race.
Answer
True
False
2 points 
Question 44
 
An example of a person managing differences by avoidance, would be
Answer

Moving the offices of the two people who don’t get along further from each other

Addressing the problem in a team meeting.

Talking to each one separately

Bringing this problem to the attention of higher management
2 points 
Question 45
 
According to Peggy McIntosh (author of White Privilege article), it is more difficult for white people than people of color to understand racism and privilege because
Answer

White people never have close friends who are people of color

They are less apt to experience a lack of privilege themselves.

There are more whites than people of color in the world

Slavery no longer exists in the U.S.
2 points 
Question 46
 
Which of the following statements is true?
Answer

Members of privileged groups have more power to change society than members of less privileged groups.

Members of less privileged groups have more power to change society than members of privileged groups.

Privilege is not beneficial to have.

None of the above is true.
2 points 
Question 47
 
Which of the following groups is most apt to experience being privileged?
Answer

People without disabilities

Muslims in the United States

Immigrants to the United States

Workers over sixty-fifty years of age
2 points 
Question 48
 
According to Schein’s levels of organizational culture, which of the following is considered a surface level artifact?
Answer

The physical layout of the organization

Espoused values

Operational values

Underlying assumptions
2 points 
Question 49
 
Differences between people can add to the quality of an organization’s decision making process because
Answer

It always takes longer to make a decision when there are multiple perspectives on a problem and time is money

Differences decrease creativity

Differences provide multiple perspectives

 All of the above
2 points 
Question 50
 
Although Asian Americans have high educational attainment, they represent less that 1 percent of senior-management positions.
Answer
True
False