Discussion – At Sandwich Blitz, Lei noticed
Discussion – At Sandwich Blitz, Lei noticed
Subject: Economics / General Economics
Question
1) Discussion Topic
Scenario: At Sandwich Blitz, Lei noticed what appeared to be a discrepancy in
the time sheet of one of the customer associates. When she asked the unit
manager about this, she learned that the team supervisor had allowed the
associate to report hours not actually worked in this pay period, thus receiving
pay for time not yet earned. After checking the employee handbook, which had
been in effect since she and Dalman were actively managing the units, she
discovered that this practice was not covered. She also realized that many of the
duties that employees were expected to do and be evaluated on were also not
clearly addressed in the employee handbook.
Control is any process that directs the activities of individuals toward the
achievement of organizational goals. Refer to the unit readings and answer the
following:
In your best judgment, do you think that a control system needs to
be developed to address these issues? What are the steps involved in setting up and implementing a
control system? Explain your answer by including your views and information from
the assigned chapter reading material on control systems. 2) Assignment
2) Assignment Details and Rubric This week's Assignment consists of watching a
scenario about Sandwich Blitz, Inc. and reading the textbook section on Bureaucratic
Control Systems in the Bateman and Snell text. Lei noticed what appeared to be a
discrepancy in the time sheet of one of the customer associates. When she asked the
location manager about this, she learned that the team supervisor had allowed the
associate to report hours not actually worked in this pay period, thus receiving pay for
time not yet earned. Lei did not like this practice and immediately viewed this as a
control issue.
After checking the employee handbook which had been in effect since she and Dalman
were actively managing the single location, she discovered that this practice was not
covered. She also realized that many of the duties that employees were expected to do
and were in fact, evaluated on were also not clearly addressed. After reading the scenario above, the textbook section on Bureaucratic Control Systems,
and completing the practice Learning Activities in this unit, describe how Dalman and
Lei can create the missing section of employee handbook by describing how the four step
control process could be implemented to correct the problem of misreporting hours.
External sources may be used.
Cite external sources. Submission Instructions: Draft your Assignment paper at least two
full double-spaced pages in length, using size 12 point font size in MS Word format. Be
sure your paper is well written in paragraph form, with correct spelling, grammar, and
punctuation APA.
