Describe the steps used to establish an accounts

Subject: Business    / General Business
Question

QUESTION 1

1. Describe the steps used to establish an accounts receivable control to verify posting and balances.

2 points

QUESTION 2

1. Which resumé highlights qualifications and marketable skills but does not list specific job titles or descriptions with dates?

A. Chronological resumé

B. Functional resumé

C. Combination resumé

D. Results-oriented resumé

2 points

QUESTION 3

1. E-mail signature lines should contain

A. an inspirational quote.

B. as much information as you would like.

C. the employee’s name only.

D. no more than six lines.

2 points

QUESTION 4

1. What should each letter be checked for before sealing the envelope?

A. Written signature

B. Any necessary enclosures

C. Both a and b

D. Neither a nor b

2 points

QUESTION 5

1. When mail has two delivery addresses indicated, the mail is delivered to the address that

A. appears directly above the city, state, and zip code line.

B. is closest to the top of the envelope

C. appears as a street address

D. appears as a post office box

2 points

QUESTION 6

1. How far ahead of an office meeting should the agenda be distributed to office employees for review?

A. one week

B. two or three hours

C. two or three days

D. two or three weeks

2 points

QUESTION 7

1. Name three navigational headings that a medical practice Web site should include.

2 points

QUESTION 8

1. What type of notation is used to indicate that separate material is attached?

A. Copy

B. Enclosure

C. Reference

D. Attention

2 points

QUESTION 9

1. “cc: Dr. Robert Smith” is an example of a/an

A. enclosure notation

B. signature line.

C. attention line.

D. copy notation

2 points

QUESTION 10

1. A nine-digit number used for federal tax accounting purposes is a/an

A. withholding number

B. deduction number

C. federal insurance contribution number

D. employer identification number

2 points

QUESTION 11

1. An office procedures manual provides a compilation of

A. job descriptions

B. sample forms for office tasks

C. the minutes from staff meetings

D. patient education brochures

2 points

QUESTION 12

1. Fax communication can be used

A. to refill prescriptions

B. to resubmit unpaid insurance claims

C. to obtain preauthorizations

D. for any of the above.

2 points

QUESTION 13

1. Which fee schedule involves three columns, a participating fee, a nonparticipating fee, and a limiting charge?

A. Professional fee schedule

B. Medicare fee schedule

C. Managed care fee schedule

D. Private insurance fee schedule

2 points

QUESTION 14

1. If the physician makes numerous trips out of town during the year, it may be very helpful to use the services of a local, reputable

A. supply company

B. travel agent.

C. accountant.

D. hotel broker.

2 points

QUESTION 15

1. What is used to analyze practice productivity?

A. Collection ratio

B. Overhead expense ratio

C. Cost of procedures and services ratio

D. All of the above

2 points

QUESTION 16

1. How many employment opportunities in the United States are provided by health care and service-oriented medical fields?

A. 25%

B. 33%

C. 50%

D. 75%

2 points

QUESTION 17

1. List three advantages of working for a temporary employment agency.

2 points

QUESTION 18

1. The state of being legally unable to pay one’s debts is known as

A. credit.

B. delinquency.

C. bankruptcy.

D. billing.

2 points

QUESTION 19

1. The person who signs a check or order to the bank to pay funds from an account is the

A. bearer

B. drawer

C. payee

D. drawee.

2 points

QUESTION 20

1. Which resumé focuses on accomplishments?

A. Chronological resumé

B. Functional resumé

C. Combination resumé

D. Results-oriented resumé

2 points

QUESTION 21

1. The interview consists of several stages; the first stage is

A. establishing rapport.

B. greeting the interviewer

C. learning all you can about the employer

D. restating your interest

2 points

QUESTION 22

1. What may be used as a guide to create a document, which often has basic headings, saves keystrokes, and speeds generating a document or report?

A. Thesaurus

B. Form letter

C. Template

D. Copyedit

2 points

QUESTION 23

1. A list of all account balances and the amounts owed to the medical practice is called a/an

A. accounts receivable report

B. accounts payable report

C. aging summary analysis

D. insurance aging report

2 points

QUESTION 24

1. Accounting that is neither self-balancing nor well formulated is called

A. double-entry accounting

B. single-entry accounting.

C. accounts receivable.

D. accounts payable.

2 points

QUESTION 25

1. The USPS has many services available online, including

A. ZIP code look up.

B. postage calculation

C. stamp purchasing.

D. all of the above

2 points

QUESTION 26

1. A letter of introduction should

A. list all explicit dates and facts about the applicant’s work experience.

B. include salary expectations.

C. be brief and eye-catching

D. none of the above

2 points

QUESTION 27

1. In a medical office, when it is necessary to prove that a piece of mail has been delivered, such as for collection purposes, letters of dismissal of a patient, or other situations, what type of service is used?

A. Special delivery

B. Registered mail

C. Certified mail

D. Priority mail

2 points

QUESTION 28

1. A medical practice Web site should include information such as

A. patient education articles

B. mission statement and services

C. locations and contact information

D. all of the above

2 points

QUESTION 29

1. What is point-of-sale banking?

2 points

QUESTION 30

1. What may a physician offer patients paying cash, as long as she offers it to all patients?

A. Credit

B. Debit

C. Insurance discounts

D. Discounts

2 points

QUESTION 31

1. The law that sets Social Security taxes and benefits is the

A. Family and Medical Leave Act

B. Federal Insurance Contributions Act (FICA).

C. Americans with Disabilities Act

D. Federal Unemployment Tax Act.

2 points

QUESTION 32

1. What is the name for records of business transactions on the books that represent unsecured accounts receivable where credit has been extended without a formal written contract?

A. Physician account

B. Open-book accounts

C. Closed accounts

D. Written-contract accounts

2 points

QUESTION 33

1. Specific conditions listed in an insurance policy for which the policy will not pay are referred to as

A. exclusions

B. inclusions

C. extended benefits.

D. conversions

2 points

QUESTION 34

1. Name two ways that the Federal Wage Garnishment Law protects the debtor.

2 points

QUESTION 35

1. When handling faxed records,

A. keep a fax report of all transmissions indicating the date, time, and destination.

B. it is safe to fax financial information

C. psychiatric records should be faxed to expedite treatment.

D. do not adhere to confidentiality rules because fax machines are always kept in confidential locations.

2 points

QUESTION 36

1. The medical staff is protected from on-the-job health and safety hazards by the rules set forth by the

A. Occupational Safety and Health Administration

B. Occupational Health and Safety Administration

C. Family and Medical Leave Act.

D. physician.

2 points

QUESTION 37

1. An unexpected, unplanned event that may involve injury is a/an

A. accident

B. mishap.

C. disability

D. illness

2 points

QUESTION 38

1. What is the time frame in which correspondence should be answered?

A. Within 24 hours

B. Within two days

C. Within five days

D. Within one week

2 points

QUESTION 39

1. Name three characteristics of a well-written letter.

2 points

QUESTION 40

1. Causes for dismissal or termination of an employee include

A. willful disobedience

B. violation of company policies

C. business downturn

D. all of the above

2 points

QUESTION 41

1. Each transaction to a daily ledger is recorded by the medical assistant or bookkeeper; this is also referred to as

A. crediting

B. archiving

C. debiting

D. posting.

2 points

QUESTION 42

1. The fastest and most reliable delivery service offered by the USPS is

A. media mail.

B. express mail

C. certified mail.

D. parcel post

2 points

QUESTION 43

1. List the seven items that must be contained in an itemized statement.

2 points

QUESTION 44

1. Name two delivery services that compete with the U.S. Postal Service.

2 points

QUESTION 45

1. What is the name for a special endorsement when a check (third-party check) is to be transferred to another person or company?

A. Full endorsement

B. Restrictive endorsement

C. Trailing endorsement

D. Blank endorsement

2 points

QUESTION 46

1. It is best to send mail with a declared value, such as checks, money, or valuable merchandise, by

A. special mail.

B. registered mail

C. certified mail.

D. first class mail

2 points

QUESTION 47

1. Which resumé is a hard-copy document designed to be scanned by an optical character reader and is then screened for specific keywords in order to pick applicants for personal interviews?

A. Electronic resumé

B. Scannable resumé

C. Functional resumé

D. Combination resumé

2 points

QUESTION 48

1. To obtain a net income figure, subtract expenses from

A. yearly income

B. gross income

C. net income

D. overhead expenses

2 points

QUESTION 49

1. One of the primary reasons that an employer will reject a job applicant includes

A. little interest or poor reasons for desiring a job

B. professionalism

C. good communication skills

D. excellent spelling and legible handwriting

2 points

QUESTION 50

1. List the four options the patient has after being served by small claims court.