CSU OPS400 Module 4: Mastery Exercise

CSU OPS400 Module 4: Mastery Exercise

CSU OPS400 Module 4: Mastery Exercise
Question
Question 1
The supply chain suffers from distortions in the flow of inventory as a result of local optimization, incentives, and large lots.

True

False

1 points

CSU OPS400 Module 4: Mastery Exercise Question 2
Operations managers now devote more energy to price negotiation with their suppliers as a means of staying competitive.

True

False

1 points

Question 3
A producer decides to implement new quality procedures and send their engineers and production personnel to a supplier’s plant in order to train them on these new procedures. This activity takes place in the _________ stage of vendor selection.

training

negotiations

development

evaluation
1 points

Question 4
Which of the quadrants in the service process matrix has high labor intensity and high customization?

Mass service

Service factory

Professional service

Service shop
1 points

Question 5
A large quantity and large variety of products are produced in

Repetitive focus

Mass customizations

Product focus

Process focus
1 points

Question 6
Operations managers are increasingly concerned with designing products and processes that are environmentally friendly.

True

False

1 points

Question 7
Eli Whitney is known as the father of scientific management.

True

False

1 points

Question 8
In general, members of a supply chain are not susceptible to ethical lapses.

True

False

1 points

Question 9
Which of the following international operations strategies allows a firm to pursue all three operations strategies?

Global

Transnational

International

Multidomestic
1 points

Question 10
Which of these statements accurately captures a current trend in operations?

Products and services are designed more quickly and by teams.

Cost competition is more important than any other basis for competition.

There is increased focus on local markets and local competition.

Jobs are increasingly specialized as workers focus on basic assembly tasks.
1 points

Question 11
Trucking

is increasingly using computers to manage its operations.

is one of the least flexible transportation methods.

is the fastest growing mode of shipping.

is the least used transport of manufacturing goods.
1 points

Question 12
The “father” of scientific management is

Henry Ford.

Eli Whitney.

Michael Schumacher.

Frederick W. Taylor.
1 points

Question 13
Keiretsu networks are Japanese companies that form a temporary supply chain as a trial before becoming one company that has achieved perfect vertical integration.

True

False

1 points

Question 14
Increases in productivity are difficult to achieve if

the task is more good-producing and standardized.

the task is more physical and tangible.

the task is more intellectual and personal.

the task is more quantitative and repetitive.
1 points

Question 15
Labor contributes over 50% of the increase in productivity.

True

False

1 points

Question 16
Critical success factors are those factors that are vital to achieving competitive advantage.

True

False

1 points

Question 17
Airfreight

represents only about 10% of the tonnage shipped in the United States.

is the oldest means of freight transportation.

is the best way to transport natural gas.

is the fastest-growing mode of shipping.
1 points

Question 18
High-volume, low-variety production is best suited for which of the following process strategies?

Mass customization

Repetitive focus

Process focus

Product focus
1 points

Question 19
The three major business functions necessary to all organizations are

marketing, production, operations.

Finance/accounting, personnel, operations.

marketing, finance/accounting, production/operations.

marketing, finance/accounting, research & development.
1 points

Question 20
The greater the number of days of supply, the greater the rate of inventory turnover.

True

False