Subject: Business / General Business
Week 1 discussion
First, take a moment and introduce yourself to the class, share your current status and what you hope to obtain from the course.
Second, how would you describe your personality within a work environment? Also, knowing that not all personalities are compatible, what is something that you could do to proactively attempt to work with a colleague who has a personality that is incompatible with your own?
Week 2 discussion
Describes the idea of accountability, and being accountable is critical today more than ever. Accountability can have both a positive and negative effect on workplace relationships. Let's use this discussion as an opportunity to discuss how we can use techniques to maintain positive accountability. What techniques can you use (or currently use) to hold yourself accountable? What techniques can you use to hold others accountable for their actions? Also, how do these accountability techniques impact workplace relationships?
Week 3 discussion
We have all heard the claim that "the customer is always right." Well, maybe we should pause for a minute. Is the customer always right? Decide whether or not the customer is always right, and explain your rationale. Also, share an example of great customer service that you received directly or at least witnessed and what made it stand out?
Week 4 discussion
McClelland's Theory- believes that individuals are motivated by achievement, power, and affiliation, yet they tend to favor one over the others. After reviewing and researching the theory, discuss which one seems to motivate you the most (achievement, power, or affiliation), and explain why.
Week 5 discussion
I believe we all came across a co-worker that sends you a business-related email.The email has numerous grammar and spelling errors. His language is confusing and you are not certain what the message is stating. You bring up the issue and he responds disgruntled and angrily stating that it was only an email and you are overreacting. By utilizing the concepts from the readings for this unit, how would you appropriately respond to this situation as a professional?
Please include the name of the person or question to which you are replying in the subject line. For example, 'Tom's response to Susan's comment."
Week 6 discussion
Class, we all when through an interview at one time or another. Discuss your feeling on taking a test before you are interviewed.
Do you feel that testing is important before an interview or is testing just a waste of time. Please support your choice.
Week 7 discussion
Discuss how important is appearance at the interview. Do you believe that appearance reflects on a persons personality and work. WHY?
Week 8 discussion
1.) What is your opinion of this course? Did it meet your expectations? What suggestions can you offer for improvement of this course for future students?
2.) Choose one topic covered and discuss what you learned from the lesson and unit readings and how you will use the knowledge gained to increase your professional skills. Be specific, and discuss how the lesson will enhance your career and workplace success.