Conflict Resolution Tool

Conflict Resolution Tool

Subject: General Questions    / General General Questions    

Question

Week 6 Assignment: Develop I-Statements as a Conflict Resolution Tool

For this assignment, prepare I-Statements in the form of a chart. In one column, prepare declarative statements that demonstrate an individual escaping responsibility. Then, in a second column, transform these statements into I-statements that demonstrate an individual taking responsibility. When you have completed your I-Statements, prepare a two-page reflection by detailing the insights garnered from completing the readings and assignment, and then explain how you foresee applying I-Statements both professionally and personally. Be sure to provide specific examples.

Length: A minimum of seven I-Statements that depict an individual escaping responsibility, and seven I-Statements that depict an individual accepting responsibility. In addition, include your two pages of reflection. Use a cover sheet, but references are not required.

two pages of reflection. but references are not required.

Your submission should demonstrate thoughtful consideration of the ideas and concepts presented in the course by providing new thoughts and insights relating directly to this topic. Your response should reflect scholarly writing and current APA standards. Be sure to adhere to Northcentral University's Academic Integrity Policy.

Please copy and put Cover and APA …..

Need to citations u paper to put texting in assignment.

To the book by providing the citation and relevant page number. Let me know if you have any questions.

AND PUT IN APA AND sent a texting citations you find you need to put in an assignment to add citation in the assignment we add references.

(0000000., p.000). add the page number in the text or assignments

Week 6: Tools to Resolve Conflict

Week Introduction:

Accepting responsibility for what you say and how you communicate your feelings is an important communication skill to acquire. Many people lack the effective communication skills and tools to properly deal with conflict. When engaged in conflict, an effective tool to use is the I-Statement, where the communicator takes responsibility for his or her part in the conflict. It is important to have tools such as this when dealing with conflict, because if the leader is not an effective communicator already or does not handle conflict well, the tools provide assistance in developing an argument and ideas for resolution that can be communicated effectively.

Review the resources listed in the Books and Resources area below to prepare for this week’s assignment(s).

Please go to School Library on online

Go Library Book of Online to the School.

https://my.ncu.edu/

Username cynthiaJ123

Password: jones123456*

Books & Resources:

Article/Journal

Dignath, D., Kiesel, A., & Eder, A. B. (2015). Flexible conflict management: Conflict avoidance and conflict adjustment in reactive cognitive control. http://proxy1.ncu.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=psyh&AN=2014-55690-001&site=ehost-live

Instruction:Read Article

Grund, A., Grunschel, C., Bruhn, D., & Fries, S. (2015). Torn between want and should: An experience-sampling study on motivational conflict, well-being, self-control, and mindfulness. http://link.springer.com.proxy1.ncu.edu/article/10.1007/s11031-015-9476-z

Instruction:Read Article

Lê, J. K., &Jarzabkowski, P. A. (2015). The role of task and process conflict in strategizing. http://onlinelibrary.wiley.com.proxy1.ncu.edu/doi/10.1111/1467-8551.12076/epdf

Instruction:Read Article

Sloan, W. M. (2011). What did you say? Curtail conflict with effective communication. http://proxy1.ncu.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=ehh&AN=58834574&site=ehost-live

Instruction:Read Article

Weingart, L. R., Behfar, K. J., Bendersky, C., Todorova, G., & Jehn, K. A. (2015). The directness and oppositional intensity of conflict expression. http://proxy1.ncu.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=101654710&site=ehost-live

Instruction:Read Article

Section 4: Conflict Forgiveness and Reconciliation

Forgiveness entails an individual letting go of the past, whereas reconciliation focuses an individual on committing to a future. Unlike forgiveness, which entails words, reconciliation goes beyond words and seeks to commit an individual to action whereby relationships are restored and perhaps reimagined. Although forgiveness is the first step in the process, it is important that individuals within an organization are able to reconcile and move forward to restore any relationships that may have been affected negatively by conflict. This is something leaders should be able to assist employees with, as it is important to the continued positive culture of the organization and high employee morale.

Learning Outcomes

3.0 Critique the use of various conflict resolution strategies.

4.0 Cultivate personal communication and reflection techniques to resolve conflict.

5.0 Integrate conflict resolution techniques into organizational culture.