Com208 all unit quizes latest 2017

Com208 all unit quizes latest 2017

Subject: Communications    / General CommunicationsQuestion

Unit 1 quiz

Question 1

Using jargon or complex terms can contribute to _____________________ noise.

Answers:

a.

Semantic

b.

Psychological

c.

Physiological

d.

Physical

Question 2

_____________________is the verbal and nonverbal communication that takes place between two interdependent people.

Answers:

a.

Intrapersonal

b.

Punctuation

c.

Interpersonal communication

d.

Self-disclosure

Question 3

Which of the following examples of communication falls on the most impersonal side of the continuum?

Answers:

a.

a cashier and customer talking

b.

a supervisor and employee talking

c.

a mother and daughter talking

d.

two neighbors talking

Question 4

____________________ refers to the act of producing messages, whereas _____________________ is the act of understanding them.

Answers:

a.

Person-focused, message-focused

b.

Source, receiver

c.

Feedfoward, feedback

d.

Encoding, decoding

Question 5

In a _____________________ relationship, the two individuals mirror each other.

Answers:

a.

Dyadic

b.

Symmetrical

c.

Convergent

d.

Complementary

Question 6

Which of the following is an example of feedback?

Answers:

a.

Trying to understand a nonverbal gesture

b.

Yawning when an instructor is lecturing

c.

Being confused by an unfamiliar word in a lecture

d.

Deciding how to phrase a question

Question 7

All of the following are true about the transactional process of interpersonal communication EXCEPT:

Answers:

a.

The elements are interdependent.

b.

It’s always changing.

c.

It’s a linear process.

d.

Each person acts as a speaker and a listener.

Question 8

The principle of _____________________ states that messages often have more than one meaning.

Answers:

a.

Irreversibility

b.

Unrepeatability

c.

Punctuation

d.

Ambiguity

Question 9 “You never get a second chance to make a first impression” exemplifies the principle of

Answers:

a.

Inevitability

b.

Unrepeatability

c.

Irreversibility

d.

Ambiguity

Question 10

Sally Ann had a bad cell phone connection and couldn’t understand the directions her friend was trying to tell her. This is an example of __________ noise.

Answers:

a.

Physical

b.

Semantic

c.

Physiological

d.

Psychological

Unit 2 quiz

Question 1______________________ is the relatively specialized lifestyle of a group of people.

Answers:

a.

Culture

b.

Race

c.

Religion

d.

Nationality

Question 2

All of the following exemplify an individualistic culture EXCEPT

Answers:

a.

the lone ranger, riding into the sunset.

b.

“looking out for number one.”

c.

“there is no ‘I’ in ‘team’.”

d.

the “me generation.”

Question 3

0 out of 10 points

In

In a ______________________ culture, such as ______________________, both men and women are encouraged to be modest and oriented to maintaining quality of life.

Answers:

a.

masculine, Japan

b.

feminine, Norway

c.

feminine, the United States

d.

masculine, the United States

Question 4

In a(n) ______________________ culture, members are responsible for the entire group.

Answers:

a.

high-power-distance

b.

masculine

c.

individualistic

d.

collectivist

Question 5

According to ______________________, speakers make their communication styles similar to listeners’ to gain their approval and achieve greater efficiency.

Answers:

a.

the Linguistic Relativity Hypothesis

b.

communication accommodation theory

c.

cultural sensitivity

d.

the principle of adjustment

Question 6

A commitment to the ways and beliefs of your culture is termed

Answers:

a.

culture

b.

cultural sensitivity

c.

enculturation

d.

ethnic identity

Question 7

Seeing your own culture as inherently better than other cultures is termed

Answers:

a.

ethnocentrism

b.

acculturation

c.

enculturation

d.

stereotyping

Question 8

C. H. Cooley’s concept of the looking-glass self says that

Answers:

a.

your self-concept develops through looking at the image of yourself that others reveal to you.

b.

significant others learn their self-concepts from your verbal and nonverbal messages.

c.

you compare yourself to persons in groups you are with and see how you measure up.

d.

you interpret and evaluate your own behavior.

Question 9

Which of the following is NOT an influence on the self-concept?

Answers:

a.

others’ image of you

b.

your own interpretations and evaluations

c.

social comparisons

d.

your genetic make-up

Question 10

The extent to which you know yourself accurately is referred to as (the)

Answers:

a.

self-awareness.

b.

self-concept.

c.

self-esteem.

d.

self.

Question 11

Which one of the four selves represents truths about yourself that neither you nor others know?

Answers:

a.

blind self

b.

open self

c.

unknown self

d.

hidden self

Question 12

Which one of the four selves represents information you know about yourself but others do not.

Answers:

a.

blind self

b.

open self

c.

hidden self

d.

unknown self

Question 13

Taylor is very open about his political views and discusses them with anyone who will listen. This is an example of information in his ______________________ self.

Answers:

a.

assertive

b.

open

c.

hidden

d.

blind

Question 14

0 out of 10 points

In

Which of the following is NOT true in regard to self-esteem?

Answers:

a.

When you feel good about yourself you will perform better.

b.

Seeking out nourishing people will enhance your self-esteem

c.

Selecting projects that will result in success will boost your self-esteem.

d.

Setting high standards in all areas will enhance your self-esteem.

Question 15

If you believe you’re going to score an “A” on a test, you may start studying more, which in turn may lead to that high grade. This would exemplify the _____________________

Answers:

a.

self-fulfilling prophecy.

b.

pygmalion effect.

c.

implicit personality theory.

d.

pollyanna effect.

Unit 3 quiz

Question 1

Which of the following is NOT a technique of active listening?

Answers:

a.

using “solution messages,” which help the speaker by giving advice

b.

asking questions

c.

expressing understanding of the speaker’s feelings

d.

paraphrasing the speaker’s meaning

Question 2

In the sentence, “I might be mistaken, but I think you are putting that together ly”, “I might be mistaken” is an example of a(n)

Answers:

a.

hedging.

b.

appeal for the suspense of judgment.

c.

credentialing.

d.

sin license.

Question 3

To _____________________, is to state in your own words what you think the speaker means and feels.

Answers:

a.

empathize

b.

give feedback

c.

back-channel

d.

paraphrase

Question 4

Ron told Kaye, “As a teacher, I have a unique perspective on this issue.” In referring to his special qualifications to speak on a topic, Ron was using ____________.

Answers:

a.

a testimonial.

b.

credentialing.

c.

hedging.

d.

a cognitive disclaimer.

Question 5

Which of the following is NOT true about listening?

Answers:

a.

Speaking is more important than listening.

b.

Effective listeners are more likely to emerge as leaders in their field.

c.

The medical establishment has introduced the practice of “narrative medicine” to reduce malpractice claims.

d.

Listening can communicate power.

Question 6

In the listening process, in which stage do you recall and retain what’s been said?

Answers:

a.

remembering

b.

receiving

c.

evaluating

d.

understanding

Question 7

Based on research, men display the following behaviors EXCEPT:

Answers:

a.

using less eye contact than women.

b.

playing up expertise while talking.

c.

giving more listening cues than women.

d.

being argumentative while listening.

Question 8

The objective description of a word, on which most people would agree, is known as a word’s _____________________.

Answers:

a.

definition

b.

connotation

c.

denotation

d.

dictionary entry

Question 9

A communication pattern in which you ignore a person’s presence and his or her communication is _____________________

Answers:

a.

rejection.

b.

disconfirmation.

c.

indiscrimination.

d.

confirmation.

Question 10

“Policeman” and “fireman” are words that demonstrate

Answers:

a.

polarization.

b.

allness.

c.

ethnocentrism.

d.

sexist language.

Question 11

The _____________________ of a word is its subjective or emotional meaning.

Answers:

a.

formation

b.

identification

c.

denotation

d.

connotation

Question 12

Which of the following messages is most direct?

Answers:

a.

I’m so bored; I have nothing to do tonight.

b.

I’d like to go to the movies. Do you want to go?

c.

You wouldn’t want to go bowling, would you?

d.

Do you feel like eating pizza tonight?

Question 13

All of the following are rules of netiquette EXCEPT

Answers:

a.

avoid flaming, or personally attacking other users.

b.

calling friends while sending an email.

c.

keep from spamming, or sending unsolicited advertisements.

d.

avoid shouting, or TYPING IN ALL CAPS.

Question 14

Saying, “That is a very interesting haircut” instead of saying you don’t like it is an example of what kind of lie?

Answers:

a.

substitution

b.

omission

c.

exaggeration

d.

equivocation

Question 15

Which of the following is an example of ageism?

Answers:

a. using words such as “old fogey” and “little old lady”

b. oversimplying your language when talking to an older person

c. all of the above are examples

d. avoiding direct eye contact with older people

Unit 4 quiz

Question 1

Which of the following is an example of a regulator?

Answers:

a.

raising a hand to speak in class

b.

playing with a pen when anxious

c.

pointing to show where your car is

d.

the “peace sign”

Question 2

Scratching your arm too relieve an itch is an example of what type of body movement?

Answers:

a.

emblem

b.

illustrator

c.

regulator

d.

adaptor

Question 3

_____________________ are substitutes for words.

Answers:

a.

Chronemics

b.

Kinesics

c.

Emblems

d.

Olfactics

Question 4

_____________________ is the study of spatial communication.

Answers:

a.

Chronemics

b.

Kinesics

c.

Haptics

d.

Proxemics

Question 5

Touch may communicate many different meanings including

Answers:

a.

control.

b.

all of the above.

c.

playfulness.

d.

positive emotions.

Question 6

In

The inability to engage in emotional communication is called

Selected Answer:

Ina.

dysphasia.

Answers:

a.

dysphasia.

b.

shyness.

c.

dyssemia.

d.

reticence.

Question 7

Although Arianna has a lot of coworkers and acquaintances, she doesn’t have anyone she can relate to on an intimate level. Arianna is experiencing

Answers:

a.

disconfirmation.

b.

emotional isolation.

c.

emotional contagion.

d.

static evaluation.

Question 8

Which of the following is an example of an emotional appeal?

Answers:

a.

enthusiasm

b.

guilt

c.

pity

d.

all of the above are examples

Question 9

Another term for “emotional intelligence” is

Answers:

a.

emotive competence.

b.

empathy.

c.

interpersonal competence.

d.

social intelligence.

Question 10

According to a study on emotions in the workplace, which of the following is TRUE?

Answers:

a.

Women tend to feel better after crying while men feel worse.

b.

Men were more disapproving of those who cry on the job.

c.

Women and men reported crying on the job in approximately equal amounts.

d.

Women were more disapproving of those who cry on the job.

Question 11

In regard to expressing emotions, “owning feelings” means

Answers:

a.

knowing you can’t influence the emotions of others.

b.

taking control of your negative emotions.

c.

finding the root cause of your emotions.

d.

taking responsibility for your feelings.

Question 12

Kim gets annoyed because her friend Courntey forwards to her every chain e-mail that lands in her inbox. Kim needs to tell Courtney to stop violating the maxim of

Answers:

a.

manner.

b.

quality.

c.

quantity.

d.

relation.

Question 13

“A relatively informal interaction in which the roles of the speaker and hearer are exchanged in a nonautomatic fashion under the collaborative management of all parties” is called

Answers:

a.

maxim of manner.

b.

monologue.

c.

phatic communication.

d.

conversation.

Question 14

When Lacey told her instructor, “I need you to give me a makeup test” she was violating the maxim of

Answers:

a.

tact.

b.

agreement.

c.

generosity.

d.

approbation.

Question 15

According to _______________ theory, you can develop close relationships in both face-to-face and online contexts.

Answers:

a.

social presence

b.

social feedback

c.

social exchange

d.

social information processing

unit 5 quiz

Question 1

Brad doesn’t stop by to see Angelina for a couple of days to see how she will respond. This most likely took place in the _______________ stage of the relationship.

Answers:

a.

contact

b.

bonding

c.

involvement

d.

intimacy

Question 2

According to research, how long does it take us to decide if we want to pursue a relationship?

Answers:

a.

4 days

b.

10 minutes

c.

1 day

d.

4 minutes

Question 3

Justin and Jessica announced their engagement at a party on a Friday night. They are in the ______________ stage of the relationship.

Answers:

a.

intimacy—interpersonal commitment

b.

involvement—intensification

c.

intensifying—testing

d.

intimacy—social bonding

Question 4

The degree of personalness to which you pursue topics is known as

Answers:

a.

relational dialectics theory.

b.

depth.

c.

breadth.

d.

social penetration theory.

Question 5

Sari is a huge fan of comedian and actor Chris Rock. She follows him on Twitter and Facebook, watches all his movies and has even written him letters. Sari has a(n) ______________ relationship with him.

Answers:

a.

friendship

b.

parasocial

c.

acquaintance

d.

pseudo-intimate

Question 6

When a relationship deteriorates, the breadth and depth often reverse themselves, a process known as _____________________

Answers:

a.

relationship deterioration.

b.

depenetration.

c.

dissolution.

d.

intrapersonal dissatisfaction.

Question 7

Barbie and Ken have been acting awkwardly around each other lately. They’ve both noticed a lot more conflict and they haven’t been spending as much time together like they used to. Barbie and Ken are in the ______________ stage.

Answers:

a.

deterioration

b.

disintegration

c.

dissolution

d.

avoidance

Question 8

In the ____________ stage of relationships, you begin to share each other’s social networks.

Answers:

a.

involvement

b.

intimacy

c.

contact

d.

repair

Question 9

The number of topics about which individuals communicate is

Answers:

a.

social penetration.

b.

width.

c.

breadth.

d.

depth.

Question 10

The first stage of deterioration is

Answers:

a.

interpersonal dissatisfaction.

b.

intrapersonal dissatisfaction.

c.

communication depenetration.

d.

interpersonal deterioration.

Question 11

A theory concerned with relationship development from the superficial to the intimate levels and from few to many areas of interpersonal interaction is

Answers:

a.

social penetration.

b.

relational bonding maxim.

c.

relational dialectics theory.

d.

interpersonal bonding.

Question 12

In ____________ stage, ex-partners begin to look upon themselves as individuals rather than halves of the pair.

Answers:

a.

interpersonal dissatisfaction

b.

dissolution

c.

deterioration

d.

testing

Question 13

An analysis of the costs and rewards in a relationship take place in the _________________ theory of relationships.

Answers:

a.

attraction

b.

rules

c.

social exchange

d.

social penetration

Question 14

____________ theory claims that you develop and maintain relationships in which the ratio of your rewards relative to the costs is approximately equal to your partner’s.

Answers:

a.

Social exchange

b.

Attraction

c.

Social penetration

d.

Equity

Question 15

Which of the following is NOT an example of a cost in a relationship?

Answers:

a.

paying for dinner

b.

listening to a typoe of music which you strongly dislike

c.

giving up time with friends

d.

all of the above could be considered costs

unit 6 quiz

Question 1

An interpersonal relationship between two interdependent people that is mutually productive and characterized by mutual positive regard is a

Answers:

a.

mentoring relationship.

b.

workplace romance.

c.

romantic relationship.

d.

friendship.

Question 2

In the friendship of _____________________, the relationship is transitory—the kind we have with classmates and neighbors—cordial but not intense.

Answers:

a.

association

b.

acquaintance

c.

reciprocity

d.

receptivity

Question 3

In their relationship, Pat and Kris eat their meals together, present themselves to others as a unified couple, and seldom if ever have sex-role conflicts with regard to their relationship. They exemplify

Answers:

a.

interdependents.

b.

independents.

c.

traditionals.

d.

separates.

Question 4

This type of love is compassionate and selfless.

Answers:

a.

pragma

b.

agape

c.

ludus

d.

storge

Question 5

A relationship where an experienced individual helps train a less experienced person is a ______________ relationship.

Answers:

a.

pragmatic

b.

reciprocal

c.

networking

d.

mentoring

Question 6

Will and Jada are very compatible. They each have qualities that fit each other’s needs. Their love can best be defined as

Answers:

a.

pragma.

b.

eros.

c.

storge.

d.

agape.

Question 7

Sam is crazy about Scarlet. He cannot live without her. He spends all his time with her, and when she isn’t around, he gets very depressed. Sam is experiencing

Answers:

a.

mania.

b.

storge.

c.

eros.

d.

agape.

Question 8

Jake thinks Taylor is gorgeous. He can’t focus on anything else but her beauty and sexuality. Jake is experiencing

Answers:

a.

agape.

b.

eros.

c.

storge.

d.

pragma.

Question 9

This type of love is seen as a game and focuses on entertainment and excitement.

Answers:

a.

ludus

b.

eros

c.

storage

d.

agape

Question 10

Zara’s family members usually go their separate ways, don’t eat meals together, and rarely disclose personal information to one another. They are an example of a ____________ family.

Answers:

a.

consensual

b.

laissez-faire

c.

protective

d.

pluralistic

Question 11

Which type of friendship is considered to be ideal?

Answers:

a.

friendship of receptivity

b.

friendship of necessity

c.

friendship of association

d.

friendship of reciprocity

Question 12

Which lovers’ relationships rarely deteriorate?

Answers:

a.

pragma

b.

agape

c.

eros

d.

storage

Question 13

____________________ refers to how online friends begin to share their networks of other communicators.

Answers:

a.

Networking

b.

Assimilation

c.

Network convergence

d.

Network symmetry

Question 14

Which of the following is NOT true in relation to online relationships?

Answers:

a.

Online relationships can be empowering for persons with disabilities.

b.

Online relationships rely less on trust, honesty, and commitment.

c.

Online relationships stress the inner individual over appearance at first.

d.

You can reach more people online than face-to-face encounters.

Question 15

Ava and Mica have been classmates since the third grade. However, they do not have trust or loyalty in their relationship. Their friendship can be best classified as

Answers:

a.

collaboration.

b.

association.

c.

reciprocity.

d.

receptivity.

Unit 7 quiz

Question 1

Which of the following is TRUE about conflict?

Answers:

a.

It is not so much the conflict that creates the problem as the way in which you approach and deal with the conflict.

b.

If two people engage in relationship conflict, it means their relationship is unhealthy.

c.

Conflict hurts an interpersonal relationship.

d.

Conflict is bad because it reveals our negative selves.

Question 2

_____________________ conflict centers on facts—objects, events, and persons in the world usually external to the people involved in the conflict.

Answers:

a.

Inferential

b.

Factual

c.

Content

d.

Relationship

Question 3

Which is the ideal style of conflict?

Answers:

a.

collaborating

b.

accommodating

c.

avoiding

d.

competing

Question 4

This style of conflict management represents great concern for your own needs and desires and little concern for the needs and desires of others.

Answers:

a.

competing

b.

collaborating

c.

accommodating

d.

avoiding

Question 5

Which of the following is NOT true in regard to online conflict?

Answers:

a.

Online conflict is usually more positive than face-to-face conflict.

b.

The same conflicts that arise in face-to-face conflict can happen in online conflict.

c.

It can range from posting irrelevant messages to trolling.

d.

Online conflict often centers on the violation of Internet courtesy.

Question 6

When Leonardo and Kate argue, Kate’s all-too-frequent strategy is to bring up all of Leonardo’s previous failures and indiscretions. Kate’s behavior is best described as

Answers:

a.

blame.

b.

silencers.

c.

gunnysacking.

d.

face-detracting.

Question 7

Anna is willing to speak up when she feels like she has a point to make and is defending a cause she believes in. Anna will score high on

.

Answers:

a.

aggressiveness.

b.

extroversion.

c.

assertiveness.

d.

argumentativeness.

Question 8

Whenever, he engages in conflict, Tommy starts yelling, which prevent his partner from constructively responding. This is an example of the use of (a)

Answers:

a.

gunnysacking.

b.

silencer.

c.

beltlining.

d.

catastrophizing.

Question 9

Physical flight, falling asleep, or just mentally withdrawing are all examples of

Answers:

a.

gunnysacking.

b.

avoidance.

c.

redefinition.

d.

empathy.

Question 10

_____________________ hat asks that you look at the upside.

Answers:

a.

Positive benefits

b.

Negative

c.

Feeling

d.

Fact

Question 11

The most common type of verbal aggressiveness is

Answers:

a.

cursing.

b.

character attack.

c.

threatening.

d.

teasing.

Question 12

Which of the following is NOT a way to communicate equality when dealing with conflict?

Answers:

a.

stress your own opinions first

b.

avoid interrupting

c.

recognize cultural differences

d.

make requests and avoid demands

Question 13

John really didn’t want to take on another shift Saturday, but he didn’t want to make waves with his supervisor, so he said yes. This is an example of the ____________ conflict style.

Answers:

a.

avoiding

b.

collaborating

c.

compromising

d.

accommodating

Question 14

Ryley and Tyler were trying to decide which movie to go to—the comedy film or the new romance film. They decide to go to the comedy film tonight and see the romance film next week. This is an example of

Answers:

a.

compromising.

b.

competing.

c.

avoiding.

d.

accommodating

Question 15

_______________________ techniques involve helping the other person to maintain a positive image.

Answers:

a.

Face-enhancing

b.

Avoidance

c.

Gunnysacking

d.

Face-detracting

Unit 8 quiz

Question 1The ability of one person to influence what another person thinks or does is called

Answers:

a.

aggressiveness.

b.

empathy.

c.

power.

d.

coercion.

Question 2

Behavior from others that is unwanted and offensive, such as unconsented touching or requests for sexual favors, is

Answers:

a.

illegal.

b.

unfair use of power.

c.

all of the above.

d.

sexual harassment.

Question 3

Of the following, to whom would we most likely grant legitimate power?

Answers:

a.

another student

b.

friend

c.

sales clerk

d.

teacher

Question 4

Jayla is seen as very dynamic and personable. This is an example of

Answers:

a.

character.

b.

expert power.

c.

competence.

d.

charisma.

Question 5

_______________ refers to the techniques and strategies by which you regulate and carry on interpersonal interactions.

Answers:

a.

Feedforward

b.

Interaction management

c.

Impression management

d.

Backchanneling

Question 6

“I am very, very glad to meet you” lacks power because it contains

Answers:

a.

a tag question.

b.

a disqualifier.

c.

intensifiers.

d.

hesitations.

Question 7

Which of the following is NOT a way to speak powerfully?

Answers:

a.

avoiding self-critical statements

b.

using slang and vulgar expressions

c.

limiting disqualifiers

d.

selectively using intensifiers

Question 8

Patterns of behavior that are used to take unfair advantage of another person are called

Answers:

a.

power bases.

b.

power plays.

c.

silencers.

d.

emotional appeals.

Question 9

Lanie argues with Keanu and tells him “You can’t be serious. You can’t mean that.” She is using which power play?

Answers:

a.

“I got you now”

b.

“you’ve got to be kidding”

c.

“you owe me”

d.

“nobody upstairs”

Question 10

Kacey’s co-worker asks Kacey for her notes. Kacey tells her co-worker, “No, I don’t lend my notes out.” Kacey is using what type of compliance-resisting strategy?

Answers:

a.

negotiation

b.

nonnegotiation

c.

identity management

d.

justification

Question 11

__________________ harassment refers to mistreatment of those with less power in organizations.

Answers:

a.

Employee

b.

Status

c.

Affectional orientation

d.

Subordinate

Question 12

Bradely’s coworkers believe he is honest, trustworthy, and sincere. This dimension of credibility is known as

Answers:

a.

charisma.

b.

character.

c.

competence.

d.

coherence.

Question 13

Which of the following does NOT communicate power?

Answers:

a.

using a firm grip when you shake hands

b.

avoiding vocalized pauses

c.

using self-critical statements

d.

maintaining eye contact with the other person

Question 14

All of the following are ways to empower others EXCEPT

Answers:

a.

Be open, empathic, and positive.

b.

Relinquish your personal power.

c.

Raise the person’s self-esteem.

d.

Share skills and decision making.

Question 15

You are now an Interpersonal Communication course graduate! SmileSmile

True

False