The channel and the context are not the same thing in the communication model

Subject: General Questions    / General General Questions
The channel and the context are not the same thing in the communication model; the channel is the method and the context is the ______.

2 of 50
If communication apprehension is going to interfere with your communication you could ________.
change your clothes
focus on preparing and rehearsing
look beyond the last row of the audience

3 of 50
The feedback loop helps us ________.
produce the meaning we desire and be understood
know who agrees with us and who does not
more often in organizational communication

4 of 50
Metacommunication means ________.
thinking about our communication.
anticipating whom we are speaking with
criticizing the other person for not listening to what we had to say

5 of 50
Reflective Metacommunication focuses on
why the communication has interference
what we need to do to improve our communication.
how the receiver interprets the message.

6 of 50
Group communication roles
are behaviors and skills that need to be present and used in order for the group to accomplish its goals.
are behaviors and skills needed only when groups are having conflict.
are behaviors and skills based on people’s personalities and role expectations.

7 of 50
There are five elements in the representation of the communication process as interaction: the sender, the receiver, the message, noise and ______________

8 of 50
Group maintenance roles help establish and maintain _________.
the support materials and resources that the group needs
positive and cooperative relationships
the record keeping and minutes from the meeting

9 of 50
We can determine that a group is communicating well by evaluating
how the group members perform communication social functions.
how the group members perform adaptive metacommunication functions.
how the group members perform group communication task and maintenance functions.

10 of 50
Reaching consensus requires ________.
the majority of the group to vote for a decision
the leader having more votes
everyone in the group decides to agree with the final decision

11 of 50
Public speaking or presentational speaking decisions about content, organization and delivery need to be

12 of 50
Developing a general purpose reason and then a specific purpose statement
diminishes the steps for developing your central idea or thesis
helps you keep your audience in mind throughout your preparation
will not impact your delivery decisions

13 of 50
It is important to have a thesis statement or central idea that reflects one topic because
your audience does not have to anticipate listening to multiple ideas
multiple topics are often more confusing to follow and to understand
it will assist you in knowing when you have enough research compiled

14 of 50
A good thesis will accomplish the goal of _________.
being concise
telling as much about your opinions as possible
thoroughly establishing your credibility

15 of 50
Speakers often struggle with narrowing a topic when ________.
they do not want to spend too much time preparing for their speech
they want to keep the speech as short as possible
they know a great deal about the topic and want to tell the audience everything they know

16 of 50
A problem solving sequence also known as a reflective thinking process, is a systematic approach to solving a problem that
does not allow for group-think.
reveals the most appropriate method for communicating conflict.
provides focus and order for the group members.

17 of 50
Consensus in group communication means _______.
allowing the majority to have their way
a decision that everyone can live with
the group leader role makes the final decision

18 of 50
Successful problem solving and brainstorming depends on the groups’
access to information
adaptive metacommunication
attention to detail

19 of 50
An agenda is a schedule of the group’s discussion topics and activities that, ideally, the group develops to ________.
provide directions and organization for the group meeting time
assigns work tasks to individual people
reminds people of due dates for reading assignments

20 of 50
One of the advantages of agendas is that they show decisions by group members about ________.
making sure that a few people’s topic are going to be discussed
assigned responsibilities during the meeting
giving people paper to write on during the group meeting time

21 of 50
Group communication norms ________.
are a way to monitor the use of resources
help assign responsibilities for bringing refreshments
are standards, rules, or patterns that need to be used by a specific group, based on their own discussions and decisions

22 of 50
Group communication norms can help a group develop an agenda where
everyone gives input on what needs to be accomplished
productivity is accomplished through barrier identification
listening is an implied activity

23 of 50
In general, thesis or central idea is supported by claims; claims are supported by proof; and
proof is supported by development, including details and examples
proof is supported by the specific purpose
proof is supported by solutions

24 of 50
The group communication role of leader needs to have influence through communication skills to help the group ________.
establish its own processes
achieve its goals or desired outcomes
become more social

25 of 50
People need to play the task group communication roles in a group so that they can
use specific communication skills to help the group be more successful.
impact the work assigned to them.
keep the meeting time reduced.

26 of 50
After you have decided on your general purpose, your specific purpose, your central idea and possible main ideas or claims, it is time to
decide on your introductions attention getting strategy
conduct topic brainstorming
research and decide on support materials

27 of 50
In effective communication, the receiver or audience has two primary jobs
to judge and evaluate the senders information.
to filter and process the senders information.
to listen and send feedback regarding the senders information.

28 of 50
The most important principle of language adaptation is to
adapt the level of language to the situation and the audience.
adapt to less formal and more colloquial so that all people will understand you.
adapt to spoken and written substandard language.

29 of 50
A word’s denotation is its ________.
abstract meaning.
emotional meaning.
explicit meaning.

30 of 50
Which of the following is not true?
Nonverbal communication cannot contradict verbal behaviors.
Nonverbal communication can reinforce verbal communication.
Nonverbal communication affects an audience.

31 of 50
Which of the following are the qualities of effective interpersonal communication conversation skills?
making introductions, relevance, tact, and sincerity
relevance, tact, sincerity, and giving directions
relevance, tact, courtesy and sincerity

32 of 50
In addition to considering the situation, purpose, and audience, communication technology requires that we _______.
adapt our message to fit the technology
are less formal than in our written communication
make sure our messages are private

33 of 50
Group communication occurs when a group of people have a
specific task.
common goal.

34 of 50
Group communication norms are
standards or patterns of behavior determined by the group to help them increase the effectiveness of its communication and therefore be more likely to accomplish its goals.
tasks for which a group leader and its subordinates will complete during the group communication process.
organizational polices regarding how communication occurs within group meetings.

35 of 50
If you are in a group communication situation, who is your audience?
Your immediate supervisor, and stakeholders in the company.
The other people in the organization.
The individuals who comprise the group.

36 of 50
When preparing your speech, you first need to decide on how you will organize your main ideas and then how you will organize your supporting materials.
so that your audience can better understand your speech.
so that you can increase your ability to memorize your speech.
so that you can have a minimal impact on your delivery decisions.

37 of 50
Which of the following is not a characteristic of an effective group leader?
The effective group leader is a good listener.
The effective group leader lets his personality become affected by the role.
The effective group leader is flexible.

38 of 50
Which of the following behaviors does not contributes to a supportive group communication climate?
problem orientation

39 of 50
The acronym DECIDE stands for decisions that need to be made for every step of the communication process. The first D in DECIDE stands for
Defeat speaker anxiety
Develop your message content
Define your communication goal

40 of 50
The three basic speech purposes are:
to entertain, inform, and solicit.
to amuse, teach, and persuade.
to entertain, inform, and persuade.

41 of 50
Which of the following are goals of a good thesis for an effective speech?
To be precise and concise.
To guarantee interest and results.
To direct delivery decisions.

42 of 50
The structure of support for a thesis in a speech is _________.
the number of paragraphs you have decided to write
the level of development of the points being made that align with the purpose
the transitions that take you to the conclusion

43 of 50
Which of the following is not an example of an organizational pattern to amplify and clarify the proof in a speech?

44 of 50
Not every speech will have its purpose accomplished by the use of _________.
presentation software
organized support
deep structure

45 of 50
One of the biggest benefits of using primary sources in your speech is ________.
to show that you have been thorough enough to go to original sources
to give you more material to memorize
to give you more materials to include in presentation software

46 of 50
Good organization of a speech
keeps the time shorter during the speech.
conveys meaning to an audience.
means that the introduction and the conclusion are the longest parts of a speech.

47 of 50
Which of the following is not a function of the introduction to a speech?
forecast the major ideas
establish credibility
indicate the range of volume that you will be using

48 of 50
Effective speech delivery is natural, aligns with the message, and _________.
aligns with the situation
aligns with the technology that is available
is impromptu

49 of 50
You can develop a more effective extemporaneous style if you
Use a formal outline to indicate delivery decisions
Use your preparation time to make good communication decisions based on DECIDE
Engaging the receivers through multi-modality presentations

50 of 50
Audiences respond positively to variations in volume, rate and pitch when the speaker uses variety to ________.