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How do you evaluate hsbc global reorganization

HSBC’s Global Reorganization and Corporate Performance in 2012 HSBC Holdings owns subsidiaries throughout Europe, Hong Kong and the rest of the Asia/ Pacific region, the Middle East and Africa, and the Americas.”1

The above statements truly reflect HSBC Holdings’ (hereafter HSBC) massive and distinct op- erations in 2012 that maintained 89 million customers worldwide. Originally known as Hong Kong Shanghai Banking Corp., the bank was founded in Hong Kong and Shanghai in 1865. Currently based in London, UK, HSBC is a well-known global entity (with two nationalities), has 7,200 offices in 80 countries, and employs 295,000 workers worldwide. In emerging markets, HSBC continues to be a visible player and has expanded because of tangible consumer demand and growth opportunities.

In 2011, HSBC had revenues of $105.80 billion and made a pretax profit of $21.95 billion. The bank’s total assets stood at $2.55 trillion. As of 2012, HSBC’s operations are in most major parts of the world.2 The bank’s main revenues come from commercial banking, global banking, retail banking and wealth management, and private banking. HSBC did lose money during the 2008 global financial crisis. At the same time, the bank did not seek any bailout in Europe and Asia and continues to be a visible brand in the global banking industry. No wonder HSBC’s dis- tinct slogan (“The world’s local bank”) reflects its strong corporate identity and global networks. The global banking industry is a major strategic industry in world business, impacting coun- tries, industries, and firms alike. Historically the industry’s growth has been based on region- and country-specific strategies because of national developmental agendas and ideologies. Banks may be global in their operations but mostly thrive because of national identities, networks, and
financial resources.

In July 2011, HSBC was rated the third largest bank in its tier one capital ($163 billion).3 Other top banks in the list included Bank of America, JPMorgan, CitiGroup, Mitsubishi UFJ Financial Group, Industrial Commercial Bank (China), and Wells Fargo. The top 25 banks origi- nated from the U.S., the UK, Japan, China, Japan, France, Italy, and the Netherlands. The pace of change and competition in the global banking industry is highly dynamic and fierce. The 2008 global financial crisis created havoc in the banking industry. During the crisis, banks’ and finan- cial institutions’ “systematic distress” and “spillover effects” created major problems for the in- dustry.4 HSBC was also impacted by the crisis and ended up losing money and customers. Unlike American banks, HSBC’s operations were somewhat spared but growth remained stagnant during this period. The bank closed its money-losing operations and sold a few assets. This was a major disruption in HSBC’s history and weakened the bank’s well established business model.

To deal with the 2008 financial crisis, HSBC embarked on a major reorganization that changed its strategy and growth patterns. In 2011, HSBC trimmed its North American operations because of losses in the area of subprime lending.5 At the same time, HSBC started expanding in emerging markets of Asia. China was selected to be the bank’s major market for future growth. Other reorganization took place that aimed at mostly downsizing and trimming operations. These changes did impact the bank’s massive operations in global markets.

In February 2012, HSBC announced its financial results where the bank increased its net by 27 percent. This was clearly the result of HSBC’s 2010 restructuring plan, which was designed in the post-financial crisis period. While HSBC trimmed its operations in North America, the bank’s Asian markets witnessed a good increase in revenues because of growth in emerging markets.6 Financial Times called HSBC “the world’s Asian bank.”7 No wonder HSBC plans on having a major presence in China and has announced increasing its share in China’s Bank of Communications. HSBC also plans on expanding its branches in China from 110 locations to 800.8 This is a major part of the bank’s reorganization that was initiated by Stuart Gulliver (CEO) and his team in 2009-2010.9

Although competition in emerging markets has been heightened because of the arrival of local and multinational banks,10 markets are available to those financial institutions that carry efficient business models and operations. HSBC has major plans in the Asia markets. Because of its long history and brand identity, the bank’s future plans and restructuring initiatives can bear fruit if implemented accurately. In a special research report (“The World in 2050: Quantifying the shift in the global economy”), Karen Ward, HSBC’s chief economist, observed with convincing data and logical arguments:

This clearly shows HSBC’s long-term ambitions in the emerging markets of Asia, where growth is significantly available to those banks that carry prudent policies and networks. At the same time, the areas of technology and financial services have become more efficient because of the availability of online banking, the accessibility of large-scale and real time data, useful ana- lytics, and other technologies on hand. This has helped multinational and local banks to be more competitive, efficient, and effective in their markets.

In conclusion, firms’ organizational structures, interorganizational networks and alliances, and control and monitoring systems are important when seeking expansion in the global banking industry, which thrives on strategic locations, networks, and customer service. The same areas apply to other industries and firms as well. Above all, firms must change on a continuous basis when dealing with growth opportunities, corporate expansion, and unexpected events in global markets.

Case Questions

1. How do you evaluate HSBC’s global reorganization and expansion in the post-financial crisis period?

2. Compare and contrast HSBC’s global operations with its main competitors.

3. What did you learn from the HSBC’s case when applying concepts and theories from Chapter 8?

Evolution of multicultural management ethics theory

Analysis and Synthesis of Prior Research Paper

Prepare an academic paper (5-7 pages not including cover page or references) in APA format containing analysis and synthesis of prior research, which will be posted to the Group Discussion area for interaction with your colleagues. This analysis will be an open-ended introduction to explaining how multicultural leadership can be modeled and implemented in occupational settings. Your goal, as the presenter, should be to persuade your discussants that the approach(es) you have analyzed and synthesized are a sound means for discovering new meaning in global leadership competencies. You should acknowledge that there are other models or means to study leaders in multicultural environments, but you should strive to be as persuasive as possible that the specific concepts and operationalizations you have reviewed are exciting research avenues and that they are potentially breakthrough areas in the understanding of global leadership effectiveness.

Your paper and presentation should contain the following elements:

• An incorporation and analysis of at least 4 of the required resources from this pair of weeks
• The incorporation and analysis of 3 additional resources from the Walden Library
• An identification of principal schools of thought, tendencies in the academic literature, or commonalities that define the academic scholarship regarding your topic
• An evaluation of the main concepts with a focus on their application to management practice and their impact on positive social change
• Direct evidence of addressing the learning outcomes from this pair of weeks.

In addition to the above elements, the Group Leader(s) for this week will focus thematically on:

• Assessing the evolution of multicultural management ethics theory from the foundational thinking in the field to present-day concepts.
• Evaluating how multiculturalism affects an organization’s management.
• Synthesizing the conclusions and outcomes of literature in the field of global social responsibilities.
• Addressing the level to which the leaders’ integrity, ethical awareness, motivation and ethical accountability affect organizational decision making.
• Providing examples of how the ethics of the global leader may affect the organization.

Core life skill strategies and techniques

Core Life Skill Strategies and Techniques

Students to write an article on any of the following:

a. Time Management
b. Positive Thinking
c. Anger Management
d. Dealing with loss, abuse and trauma
e. Dealing with grief and anxiety
f. Others related to managing stress and feeling

(e.g. of an article that can be written for the above is “The Impact of Time Management and Positive Thinking in Managing Stress”)

The assessment will reveal the self-management skills of the student.

Instructions:

1. Students will submit a report for this assignment.

2. Read related literature on the chosen topic.

3. Write an article (word limit 1000 words) and submit through module in Week 13.

Structure of the article

Report Format

Cover page with name and id of student and session name Grammar and spelling

Consistency in font style and spacing Introduction, minimum 5 sentences

Discussion about the topic with focus on the following subtopics: Definition of terminologies (minimum 2)

Impact to student life (minimum 5 sentences/points discussion)

How to deal with, in a positive way, minimum 5 sentences/points discussion

(Note: Related literature should be cited, at least 3).

Inclusion of at least one related subtopic (minimum of 5 sentences discussion)

Conclusion, minimum of 5 sentences References (minimum of 5)

References should be in CU Harvard Style and should be in a separate sheet with heading

Describe the key elements of an information system

Managed Care Organizations and Information Technology

The most important function of information technology (IT) for the managed care organization (MCO) is to support the business of the MCO. How the IT department aligns with the operational dynamics of the MCO is a vital management consideration. A well-functioning IT department will help the MCO reduce risk (e.g., costs). The IT department should design, implement, and operate the systems that run the MCO. Efficiency is the hallmark of a good system.

Your task as the manager of the MCO is to determine what the IT department in your organization should consist of, what its function will be, and what critical elements will be turned over to the IT department. Complete the following:

• Describe the key elements of an information system for an MCO. What elements are different than for a physician office or group?
• Describe the technology that you think the MCO would need to operate fully.
• Propose a specific electronic health record (EHR) or electronic medical record (EMR) program that is Health Insurance Portability and Accountability Act (HIPAA) compliant. Describe the essential functions, costs, and projected savings for the MCO.
• Evaluate the strengths and weaknesses of in sourcing versus outsourcing your IT needs, and make a final recommendation based on that evaluation.

Explain the main purpose of a quality management plan

1. Explain the main purpose of a quality management plan? What are two metrics – besides those provided in this chapter – that Kristin and her team could use on the Just-In-Time training project? Besides ensuring that classrooms are ready for training, where else might they use a checklist on the project?
2. Explain the main purpose of a staffing management plan? What tool should you use to graphically show total staffing needs for a project? What tool should you use to clarify roles and responsibilities for tasks?
3. What is the difference between an RFP and an RFQ? Give an example of the appropriate use of each. How does procurement planning differ for government projects versus those in private industry?
4. Explain why risk management is often neglected on projects? Why is it important to take the time to identify and rank risks throughout a project’s life.
5. Your company is planning to launch an important project starting January 1, which will last one year. You estimate that you will need one half-time project manager; two full-time business analysts for the first six months; two full-time marketing analysts for the whole years; four full-time business interns for the months of June, July, and August; and one full-time salesperson for the last three months. Use spreadsheet software such as Microsoft Excel or Microsoft Projects resource utilization, to create a stacked-column chart showing a resource histogram for this project, similar to the one shown in Figure 5-8 (page 189 of your textbook). Be sure to include a legend to label the types of resources needed, and use appropriate titles and axis labels. You can use the resource histogram templateon the companion Web site to make this exercise easier.

 

Explain the basic characteristics of systems thinking

Using a systems perspective shows that the world is created of interrelated forces. When we think in these terms, we can expand our capabilities to create the results within an organization that is desired — where new patterns are created, new paths are nurtured, and a learning organization is created.

In this assignment, learners will look at the basic characteristics of systems thinking, determine how these characteristics relate to organizations, and discuss components of a learning organization.

Research about how systems thinking is currently used will be essential to the successful completion of this assignment.

General Requirements: Use the following information to ensure successful completion of the assignment:

. Instructors will be using a grading rubric to grade the assignments. It is recommended that learners review the rubric prior to beginning the assignment in order to become familiar with the assignment criteria and expectations for successful completion of the assignment.

. Doctoral learners are required to use APA style for their writing assignments. The APA Style Guide is located in the Student Success Center.

. This assignment requires that at least two additional scholarly research sources related to this topic, and at least one in-text citation from each source be included.

Directions:

Write a 1,000-1,250-word paper that discusses the concept of systems thinking as it is applied in organizations today.

Address the following in your paper:

1. Explain the basic characteristics of systems thinking.

2. Discuss how these characteristics relate to organizations.

3. Discuss the five major components of a learning organization and how they relate to systems thinking.

4. Elaborate as to how systems thinking might expand the capabilities of the work force.

5. Summarize the characteristics of a learning organization versus those of a traditional organization and how each functions.

Advantages of standardizing the marketing mix worldwide

Company and details will be messaged

Discuss implementation activities that positively impacted customer satisfaction.

Describe three advantages and three disadvantages of standardizing the marketing mix worldwide.

500 word minimum

How diversity/inclusion impacts our community

Submit a write-up from current media on an issue related to the impact of how diversity/inclusion impacts our community, workplace, and/or economy.  This write-up should not exceed two pages.

Attached is an example of a current event, you should choose a current media (less than a year) on how diversity have impacted. The article could be found from

http://www.eeoc.gov/eeoc/newsroom/index.cfm

or

http://www.diversityinc.com/

Link it back to the class. The class talks about how people benefit from diversity and how the minority groups suffer. Glass ceiling, glass walls and everything about how diversity. Its a class about managing diversity so you could link back to that.

Current Event Write Up 3

This article is in regards to “Glaser Organic Farms” creating a hostile work environment in their kitchen. An employee, Debora Velasquez is discriminated by her employers, her employers called names such as “the chocolate one” and “negra”. Debora also included that the managers made comments such as “You Mexicans are ignorant, Mexicans are lazy, and Mexicans are stupid”. After Debora filed a suit, she was then fired because Glaser claims that she is not trusted in the kitchen anymore. The Equal Employment Opportunity Commission cannot tolerate this therefore, Glaser Organic Farms is sued for discriminating its employees and categorizing its employees in view of their ethnicity, race and skin color.

Such action made by Glaser Organic Farms is violating title VII of the Civil Rights Act of 1964. In chapter 3 we learned that the civil rights act of 1964 prohibits discrimination on the basis of race, color, religion, sex and national origin in employment-related matters. According to the information given by Debora, Glaser is clearly violating this law. The board of directors should take actions immediately. They can resolve this by apologizing to Debora and firing the managers who discriminated her. Managers that do not follow rules and treat their employees unequally should not be in Glaser. They need to make sure that this does not happen anymore because a suit can cost them a lot of money and complication.

Glaser is not the only company who has this kind of discrimination. In Chapter 5, we learned that, “Hispanics who are White have higher incomes and lower unemployment and poverty rates than Black and other-race Hispanics.” (8) This statistics shows that companies in U.S is more willing to hire people who are “Whiter” than others. People like Debora, who are darker in color, will find it difficult to find jobs because of the discrimination. For Debora’s case, she was employed but her employers treated her unequally.

Compare and contrast the efforts of the nfl and coach

Read the following articles:

“How the NFL Woos Female Fans”

“Coach’s Curious Pitch to Dudes: Baseball”.

http://www.businessweek.com/articles/2013-07-30/coachs-curious-pitch-to-dudes-baseball

In light of what you are learning in the course,

• Compare and contrast the efforts of the NFL and Coach in reaching out to hitherto under-emphasized market segments.

• Evaluate the respective companies’ prospects for success – with detailed explanations.

• What recommendations would you give to each of the companies for improving their outreach.

Expected length: 4-5 typed, double-spaced pages, excluding cover sheet and references, if any.

Explain the decision-making process

Choose a product or service that you connect with as a consumer. In a well-researched essay, explain how the company has used theconsumer decision process modelto effectively market the product or service to you. This essay should detail the strategy based on the model, explain why the strategy was successful for you as a consumer, and judge how the company should move into the future.

 

Be sure to discuss and reference concepts taken from the assigned textbook reading and relevant research. Also explain the decision-making process you experienced as a consumer when choosing this product or service.

 

Your paper should be 2-3 pages in length, well written, and formatted according to APA Style.