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Part A

As the new human resource manager of a multimillion-dollar service organization, you have been provided with a job description for new responsibilities.

For this assignment, please provide the following.

1. A synthesis of three (3) environmental influences that affect the organization quantifying their impact and providing potential solutions for negative and positive influences.

2. Create a brief job description for a specific job of your choice outlining the roles and responsibilities of this position. Next, design an employee-training program and outline its implementation for this position. Finally, provide an evaluation of the design and implementation of the employee-training program you have created.

Part B

You operate a small advertising agency. You employ two secretaries, a graphic designer, three sales representatives, and an office coordinator.

1. Construct a multi-tiered approach for compensation for each position. What types of criteria would you consider when determining how to compensate each position? Describe two (2) considerations for each position. Students may choose to present information in a spreadsheet or table format for organization and interpretative purposes.

2. Evaluate the process and the associated outcomes for the approach you constructed. Defend the choices you have made including the type of compensation plan chosen for each position. 

Position Description

Position: Cashier						Organization: Make Money Company
Division: Accounting Service					Date: 09/21/2013
Location: Broken Town, CA.					Region: Southeast
Approval Signature:  	Edna Lepe				PD# AG02524
This position is responsible for ensuring that merchandise/inventory, price adjustments, customer returns, cash register operations are accurately and completely.  Greets and engages customers in conversation for purpose of providing sales related assistance.  Communicate with Supervisors, Store Manager regarding stock additions, deletions, and fast and slow selling merchandise.  This position is required to receive payments from customers and issue payments from petty cash as per Company guidelines.
Organization Structure:
This position reports to the Senior Accountant and receives written and verbal direction from this individual.
This positon does not supervise or direct any staff.
This position has access to the following procedures and/or manuals to assist with completing his/her work:
Financial Management Procedures.
The work performed by this position is reviewed or approved when completed by the following individual(s):
Head of Finance and Accounts.
Knowledge Required by the Position:
Incumbent uses a knowledge of the principles, concepts and methodology of the position.  The position encounters frequent problems relate to cash shortages, failing to balance daily cash, untrustworthy customers, and fake checks.  The position has access to a supervisor and/or other employees in order to resolved customer service.  Incumbent ensures that the company funds are properly handled; prepare cash for banking payments to vendors, and local suppliers.  
Scope and Effect:
Incumbent assignment involves the treatment of a variety of conventional problems, questions, and/or situations in conformance with established criteria from external and internal customers.  Incumbent is responsible for the development of necessary supplemental material, and appropriate training devices. 
Working Conditions:
This position is subject to stress arising from unexpected cash issues and/or late entries that requires additional time at work.  The work environment involves everyday risks or discomforts which requires normal safety precautions.
Perform other duties as assigned.
Qualifications Required:
High school graduate preferred; good customer service; excellent communication skills; must have some experience in running cash register.