ADVERTISING course assignment. Write 1,000 words on children's perception of advertising. You have to write the assignment based on FOUR PEER REVIEWED articles. I have attached TWO peer reviewed articles. This means that you have to find TWO more. (Please send me the other two peer reviewed articles when you find them.) The four peer reviewed articles should reflect the 1,000-word article that you will write. Use proper referencing. Once again: please write 1,000 words on children's perception of advertising based on four peer reviewed articles with proper APA referencing and citation. Please only do it if you have expertise in ADVERTISING. Feeding children’s desires? Child and parental perceptions of food promotion to the ‘‘under 8s’’ Shaun Powell, Stephanie Langlands and Chris Dodd Abstract Purpose – Extant research downplays the influence of children under the age of eight on food-related decision making and consumption within families. This paper seeks to address this issue. Design/methodology/approach – Utilising novel techniques to elicit responses, the research employed focus group and interviews of a sample of children aged between three and eight years and a sample of their parents. Findings – The exploratory findings of this study suggest that younger children apply effective if less sophisticated pestering techniques than older children, and play a significant role in determining family food consumption. They demonstrate a purposeful and directed pursuit of food brands and products, along with an awareness of the purpose of promotion and a desire to use a number of persuasive techniques in their dealings with parents. This contradicts some of the existing thinking that younger children in the 3-8 year age group have little/less influence on purchasing food. Originality/value – This research offers a number of contributions in that it presents the views of both children and parents, and uses novel techniques through visual representations of feelings and emotions to elicit findings. Keywords Children (age groups), Food products, Marketing, Promotional methods, Ethics, Toys Paper type Research paper 1. Introduction A child’s first request for a product occurs at about 24 months of age and 75% of the time, this request occurs in a supermarket (Story and French, 2004, p. 6). Despite legislative restrictions being imposed upon those food adverts aired during children’s television programming (Ofcom, 2004) due to rising concerns about obesity and general health, the targeting of children has not abated. Rather, the food and media sectors seem to have pursued more creative strategies to tap this lucrative market. This has included the specific targeting of younger markets (Nairn, 2008; Harris et al., 2009) through the placement of food products containing poor nutrients and high calories (such as confectionery, sweetened cereals, fast food, savoury snacks and soft drinks) within schools, children’s websites, movies, television shows, music videos, video games, sport sponsorship, text messaging and in-store promotions. There is even evidence of the specific targeting of pre-teens within promotional activity such as ‘‘kids clubs’’ and via ‘‘free’’ food vouchers (Kearney and Hinde, 2010). This creative development on behalf of the global food industry is therefore taking food-related messages to wider audiences via more varied media to viewing audiences that may be less protected and less critical of the information they receive. In particular, younger children such as the ‘‘under-8s’’ may be particularly vulnerable to these forms of influence (Stanley, 2007). These children may then act upon this incomplete understanding to influence food decisions within the family. Much of the research in this area focuses upon older children (typically the ‘‘over-8’s’’ and teenagers) and tends to PAGE 96 j YOUNG CONSUMERS j VOL. 12 NO. 2 2011, pp. 96-109, Q Emerald Group Publishing Limited, ISSN 1747-3616 DOI 10.1108/17473611111141560 Shaun Powell is a Senior Lecturer in Marketing at the School of Management and Marketing, Faculty of Commerce, University of Wollongong, Wollongong, Australia. Stephanie Langlands is a Teacher at Murrayburn Primary School, Edinburgh, UK. Chris Dodd is a Lecturer in Marketing at the School of Management and Languages, Heriot-Watt University, Edinburgh, UK. Received: June 2010 Revised December 2010 Accepted February 2011 focus upon traditional advertising media. There would seem to be a clear need to explore the nature and role of food promotion within much younger audiences such as the ‘‘under-8s’’. 2. Young children as targets Young consumers are already the recipients of clearly directed messages from food marketers (Pidd, 2007a, b; Nairn, 2008; Harris et al., 2009). In addition, the use of cartoon and celebrity characters to advertise food has become an accepted norm within the UK and other countries (BBC News, 2005). A stroll along any breakfast cereal aisle will demonstrate the importance that marketers place upon cartoons as a driver of consumer engagement. Indeed, so powerful is this relationship that marketers seeking to promote ‘‘healthy’’ alternatives to existing offerings may feel obliged to buy into the same practice of ‘‘cartoonification’’, with cartoon characterisation of fruit and vegetables allied to colourful and individualised packaging. Such techniques are driven by increased sales and it would be prudent to now consider some of the other effects of such powerful marketing and, in particular, the impact upon younger consumers. For us, there are several key inter-related effects of the promotional targeting of children. First, from a socialisation perspective, children’s understanding of the world is being coloured. Impressionable individuals are being offered a narrow view of the world that extols the virtues of consumption through possession and ownership. Second, this process necessarily creates a focus upon wants more than needs – a situation compounded by the scarcity of personal resources available to younger children. Third, this latent desire to consume, allied to a lack of financial resources, ultimately manifests as conflict within families, as children seek to achieve their wants through the financial resources of their parents/carers. Children aged under eight years may be less likely to understand the motives and persuasive nature behind campaigns and will tend to accept advertising claims as being truthful (Stanley, 2007). Bulmer (2001) suggests that some 5-6-year-olds recognise the contents of advertising as informational and entertaining but fail to recognise the persuasive strategies behind the communication. She also notes that by the age of eight, these motives are more apparent to some children, as are the structural elements of the marketing industry generally. Further, younger children may be less able than older children to discriminate between advertising and programming material (for a review, see Young, 2003; and see also Preston, 2004, 2005; Preston and Paterson, 2005). This is perhaps less surprising when one considers the preponderance of celebrity and cartoon crossover. Linn (2004) considers this concept in a more sinister light, noting that as soon as programmes/characters become associated with a particular brand, the programme itself becomes an advert for that brand. 3. Familial conflict and the pestering capabilities of children ‘‘Pester power’’ is a term commonly used to describe ‘‘children’s influence over adult purchasing through requests and demands for certain products’’ (McDermott et al., 2006, p. 513). This may result in purchases that were initially undesirable and ultimately regrettable to the parents (Bhattacharyya and Kohli, 2007). For some, pestering is a consequence of the major social changes of the post-war years that have restricted the amount of available time for parents, including delayed parenthood, mothers moving into paid employment, and more single parent households (see Soni and Upadhyaya, 2007). The increased levels of disposable income and increased availability of consumables that come with this change mean that as time pressures become unmanageable, parents may find it easier to grant their children’s requests for products to compensate for time spent apart (Bhattacharyya and Kohli, 2007). For Soni and Upadhyaya (2007), this is compounded by a trend for parents to move from an authoritarian position to one of ‘‘friend’’ to their offspring. For some authors, the influence of children may be overplayed. While many authors suggest that children have some influence (see, amongst others, Palan and Wilkes, 1997; Hughner and Maher, 2006), there is an acceptance that children may overstate their influence and, also, that the nature and effects of this influence are complex and variable (see Foxman et al., 1989). For instance, Hughner and Maher (2006) note the role of other children in driving parental decision making. VOL. 12 NO. 2 2011 jYOUNG CONSUMERSj PAGE 97 Parents’ use of products to manage children’s behaviour may further encourage pestering. Where food products are used to comfort, reward or punish, children may take this framework as a basis for persuasion (Petterson et al., 2004). Children may rationalise their wants to parents in the form of expected benefits (e.g. ‘‘I’ve behaved well so I deserve a reward’’; ‘‘I will be bullied unless I have that brand’’). Certainly, children are sophisticated and often shameless in the techniques they use to receive products, from negotiating and bargaining, to pleading, threatening, crying and constantly asking (Bhattacharyya and Kohli, 2007). Parker (2001) suggests that for some, this is more akin to psychological warfare. Nicholls and Cullen (2004) note parents’ perceived higher control and reduced conflict over food purchasing relative to other products, a view supported by Wilson and Wood’s (2004) findings that parents feel they have most influence and control over the food choice of younger children (aged 5-8). Palan and Wilkes’s (1997) research on adolescent-parent interaction notes the socialisation end-game at work within family decision making. They suggest that strategies are most effective where they emulate adult strategies. Further, they note Isler et al.’s (1987) assertion that under-11’s tend to simply ask for things. Assuming that cognitive techniques come to the fore for older children and that behavioural and emotional techniques will be favoured by younger children (in line with social and cognitive development), perhaps parents feel more able to resist emotional tactics within younger children. By the same token, they may be more willing to encourage cognitive strategies in older children – an approach that may be variably moderated by different cultural and societal imperatives. Certainly, research attests to the variable nature of cognitive and emotional development in children (see, amongst others, Wellman and Liu, 2004). By exploring the tactics used by children within younger age groupings, research will add value to the debate regarding the capabilities of younger children both in their practice of more sophisticated cognitive strategies and, also, in their ability to articulate these capabilities under questioning. For instance, research has noted the ability of three-year-olds to discuss the behaviours of themselves and others in terms of cognition and affect (e.g. Schult and Wellman, 1997). Further, three-year-olds have been found to be as capable as adults in explaining actions in psychological terms (Bartsch and Wellman, 1995). Wellman and Liu (2004) note that these capabilities become available to children sequentially. Namely, from around the age of three years, children understand what people want (desires) before they understand what people think (beliefs). They understand that people may not know something (ignorance) before they understand that people may believe something that is not true (false beliefs). Importantly for this study, this understanding becomes challenged where a child is faced with conflicting desires – that is, where others have different desires to their own (Moore et al., 1995). Our research seeks to demonstrate those tactics utilised by 3-8-year-olds to reconcile this conflict and suggests that research value may be derived from investigation of the food centred requests of younger children in particular and their consumption requests in general. 3.1 Pester power, food and the under-8s Isler et al. (1987) noted that over half of their sample of 3-11-year-olds’ requests were for food products. Further, Wilson and Wood (2004) found that parents were more likely to spend more when shopping with their children. When one considers that pre-school children are more likely to make requests than older children (Story and French, 2004), the latent potential of younger children to influence purchasing seems clear. Yet, research continues to ignore or underplay the role and influence of these children in the process. Where parents want to provide a balanced diet and their children refuse to eat this healthier food, they may feel under pressure to provide a less healthy alternative (Taylor et al., 2004). Many younger children clearly influence food shopping in so much that parents will only buy products that they know their child will eat. By refusing ‘‘healthy’’ food and accepting ‘‘less healthy’’ food, the child learns that more preferable alternatives are always available. With parents keen to see their children eat and grow ‘‘normally’’, it is easy to see how the powerful emotionally laden demands of younger children are more readily accepted. Bhattacharyya and Kohli (2007) explored the influence of children of different ages upon household purchases. Their research considers four discrete age cohorts and notes the types of product requested, PAGE 98 jYOUNG CONSUMERSj VOL. 12 NO. 2 2011 concluding that children aged two-and-a half to eight years had awareness of brands ‘‘limited to toys, chocolates, cookies and brands aimed mainly at them, like Coca-Cola, Pepsi and McDonalds’ (Bhattacharyya and Kohli, 2007, p.72). This further suggests a strong role for younger children in family food choice. Clearly, children influence family purchasing and, further, food is a major focus of their demands. Whilst extant research focuses more upon older children and teens, younger children are also players in this process. Whilst their tactics may be less sophisticated, their rudimentary use of emotion within persistent and enduring demands makes it more difficult for parents to countermand using logic and rationale. This paper argues, therefore, that current understanding fails to acknowledge the major role of younger children within food purchasing and offers an empirical insight into the relationship between food promotion, pester power and children aged 3-8 years. More specifically our research aims to: B identify successful methods of food promotion to 3-8-year olds-and explore the bases of this influence; B examine parental perceptions of food promotions to this age group; and B scrutinise the effectiveness of ‘‘pester power’’ when children aged three to eight are asking for food products. 4. Methodology A qualitative approach was selected as most appropriate as it ‘can be used to obtain intricate details about phenomena, such as feelings, thought processes and emotions that are difficult to extract through more conventional research methods’ (Strauss and Corbin, 1998, p. 11). A qualitative approach also seemed more appropriate when dealing with children and their parents on an issue that could be sensitive to both parties (Jarratt, 1996). Our techniques include focus groups and interviews with both children and parents to allow a broad analysis and deeper understanding of this topic from a child and parental perspective. It was decided that this research would be conducted with the children and parents of a nursery based in the UK. An overview of participants for each phase is provided in Table I, with four children per age group in a focus group in phase 1, followed by two children selected at random from the focus group for interview in phase 2 (six interviews), and concluded with follow-up interviews with their parents (only) of the same interviewed children in phase 3 (five parents; one of the parents had two children in different age groups interviewed). The focus groups were mixed with both boys and girls, with similar socio-economic status and the same ethnicity, as well as from the same geographic region. 4.1 Phase 1: Exploring children’s tactics through focus groups When conducting research with children, it is imperative that the actual age and cognitive development of each child is considered (Owen, 1997) and to ensure that the children within the group are all of a similar age, interact with each other on a regular basis and feel comfortable in their surroundings to enable the participants to feel relaxed to fully engage in the activity (Morgan et al., 2002). The focus groups were conducted using groups of four children who were in the same age group and interacted with each other on a regular basis at nursery/after-school club. The development of a more open and trusting relationship between researcher and respondents was fostered by the researcher’s employment within the nursery (with the support of the nursery and parents) for some time prior to the research taking place. This was to ensure that the children felt comfortable enough to discuss the Table I Overview of participants for each phase Participants Phase 1 Phase 2 Phase 3 3-4 years 4 2 0 5-6 years 4 2 0 7-8 years 4 2 0 Parents 0 6 5 VOL. 12 NO. 2 2011 jYOUNG CONSUMERSj PAGE 99 topic in a manner in which valuable information was revealed (Reinaerts et al., 2006). At all times, the research team placed particular emphasis on the ethical requirements of the work, with care taken to keep all stakeholders informed and involved. The three focus groups were: 1. children aged three to four years; 2. children aged five to six years; and 3. children aged seven to eight years. The types of food products on offer to children and their parents were identified via a major UK supermarket’s website with pictures of selected products provided to the children. Eighty products were initially selected for presentation to the children. Care was taken to ensure that the various food-only product categories that would typically be seen in a supermarket were equitably represented. Thus, the research sought to offer a fair reflection of what children would see when shopping with their parents. The items from within each product category were chosen at random. These visual aids, in the form of product pictures, were provided due to the age and stage of the children involved, with the intention of encouraging the children to openly talk about the issue. A large piece of paper was also provided on the table with the heading ‘‘When I go food shopping with mummy I ask for . . . ’’. The children were asked to place the products that they would ask for on the paper and to discuss the reasons why they would ask for it. The children were recorded during the process and a photograph of the final result was taken. The second stage of the focus group was to analyse the tactics that the children used to convince their parents to buy them particular products. A series of flash cards containing expressions and the meaning in words of different emotional requests was given to each child to help articulate their views on certain products. Specifically, these emoticons expressed simple begging (‘‘. . . please . . . ’’), begging with overt emotion (‘‘. . . please (with crying)’’), aggressive demanding (‘‘I want it now’’), conditional withholding of good behaviour (‘‘I won’t . . . unless’’), emotional rationalisation (‘‘. . . because you love me’’), and rationale linked to past behaviour (‘‘I’ve been really good’’). Each of these visual emotions were explained to the children and checks made when they selected a card that they understood the expression selected and that it was the one they had meant to provide. Six products were subsequently chosen from the children’s wider selection of preferred requests. Audio recordings of the children’s reflections upon their attempts to persuade their parents to buy these products were taken for each focus group. The products selected per focus group were as follows: B 3-4 year olds: Jelly Babies, Kinder Egg, Chocolate Lolly, Fruit Shoots, Frubes and Rice Krispies; B 5-6 year olds: Lunchables, Spider Man Chocolate Lolly, Ribena, Juicy Drops, Haribo and Cheese Strings; and B 7-8 year olds: Kinder Egg, Spider Man Chocolate Lolly, Coco Pops, Push Pops, Haribo and Cheese Strings. Each child was asked to hold up the relevant flash card after the count of three to minimise the risk of copying their neighbour (Owen, 1997). The focus group lasted 15 minutes to ensure that the children remained interested and concentrated on the task (Reinaerts et al., 2006). The different tasks within the session kept the children focused and intrigued so that valuable information could be gained (Owen, 1997). Information from the three focus groups was transcribed to allow the content to be scrutinised. Key phrases and words were analysed in terms of frequency and nature to allow comparisons to be made between the different age groups (Krippendorff, 2004). The content analysis considered the type of products requested and the reasons for this choice, to illustrate the main motives for selection. The results from each focus group were then compared to highlight the differences and similarities of food promotions to different age groups. The photograph of the final picture created by each focus group was also compared to highlight differences between the age groups and any inter-related themes. Finally, the PAGE 100 jYOUNG CONSUMERSj VOL. 12 NO. 2 2011 results from the flash cards were compared and conclusions drawn to illustrate any similarities or differences with the techniques used for the different age groups. 4.1.1 Focus group 1 (3-4 years old). Focus group 1 constituted of four 3-4-year-olds, all of whom shop for food with their parents on a regular basis. The children were given a large selection of products to reflect the amount of products that would be targeting them in a supermarket. Out of the selection available, only 21 products were selected by this group, 11 of those being sweets/chocolate (52 per cent), demonstrating the desire for these products within this age group. The children in this group were not fazed by this task and clearly ask for products when supermarket shopping, reinforcing the argument that children are requesting products from very young ages (Kanner, 2006), and that this is particularly true in relation to food products (Nicholls and Cullen, 2004). 4.1.2 Focus group 2 (5-6 years old). Focus group 2 was composed of four 5-6-year-olds, all of whom regularly shop for food with their parents. All of the children were keen to take part in the activity, and immediately started talking about which products they like. The children in this group were more tempted by sweets and chocolates, with 72.4 per cent (21 out of 29) of requests being made for these products. All the products that this group would ask for were mainly based on sweets, chocolates and other branded goods specifically aimed at children. 4.1.3 Focus group 3 (7-8 years old). The four members of focus group 3 were all aged 7–8 years and regularly help their parents with food shopping. In total, 38 products were selected from the assortment available, of which 24 were sweets or chocolate (63 per cent), showing that this was a popular range with this age group. However, a large amount of fruit, crisps and savoury snacks like cheese were also selected. This suggests that as children get older, their understanding of what is healthy develops and they become aware of what they like in relation to the promotional campaigns. 4.2 Phase 2: Interviews with children Individual interviews were conducted with six children (two children selected from each of the three focus groups) to obtain information on the type of food products that attract their attention. Each child was asked a series of questions in relation to their food choice. The ‘‘draw and write’’ technique was considered particularly useful when facilitating contributions from the children. This method allowed the children to express their views and feelings visually and allowed easier clarification of their ideas (Brackett-Milburn and McKie, 1999). The children were given a template of a lunch box. They were then asked to draw what they would like for lunch, to discuss reasons why they know about these products and, also, whether their parents buy the products in question. A structured interview approach was taken so that all children were answering identical questions, allowing comparisons to be made between the different age groups (Saunders et al., 2007). This allowed the children to develop and express their ideas in a manner that was relevant to the study (Wilson and Wood, 2004). The drawing and the answers that were completed by the child were then shown to their parents at a later time and the parents were asked their opinion on their child’s work as discussed below. The general themes of each child interview were reviewed and analysed to provide the areas of key interest to investigate further (Krippendorff, 2004). The information received from the children was then used in conjunction with the data collected in the focus group to highlight the main reasons why children aged three to eight are attracted to particular products. The results were then used to develop the questions for the final stage of in-depth interviews with parents and, further, to highlight any areas that had not already been identified in the preceding literature search. 4.3 Phase 3: In-depth interviews with parents The remaining five interviews aimed to investigate how parents feel towards the food industry, particularly with regard to food promotions and children’s pestering. The face-to-face interviews with parents consisted of five short questions concerning the content of their child’s lunch box (evidenced from the child interviews concerning promotions noted above); balanced diets, and also children’s pestering. Interviews took place in the parents’ homes, typically in the evening. The issue of children’s pestering is potentially sensitive for VOL. 12 NO. 2 2011 jYOUNG CONSUMERSj PAGE 101 many parents as they may not wish to admit, for instance, that their child has a strong influence over purchasing decisions. To combat this issue, pestering is presumed to take place and the question of how it takes place is the focus (Lee, 1993). One main issue that needs to be considered when discussing sensitive topics is that many people feel uncomfortable revealing the truth and give ‘‘socially desirable’’ answers that do not accurately reflect what happens or how they feel (Frey and Oishi, 1995). This was overcome by reassuring parents that anonymity will be maintained throughout the process. The interviews were transcribed and key themes identified. This was followed by thematic analysis, which was used ‘‘as a method for identifying, analysing and reporting patterns within data’’ (Braun and Clarke, 2006, p. 79). 5. Findings and discussion 5.1 Cartoon characters 5.1.1 3-4-year-olds. Many of the children in this age group were attracted to the chocolate lollies that had a selection of cartoon characters on them, including Thomas the Tank Engine, Winnie the Pooh and Spider Man, all of which are programmes aimed at this age group. One child stated: I’d ask for Thomas the Tank Engine lollies, he’s my favourite, is there a Gordon and Percy one too? While children may be attracted to any chocolate, even non-branded lollies, the children were clearly influenced by this form of promotion as it linked the programmes that they watch to the type of food that they usually ask for (e.g. chocolate). The child noted above used the Thomas the Tank Engine branding to access other information he possessed regarding that brand and, hence, became more psychologically involved with that particular product. Previous research has identified cartoon characters as an irresponsible way of targeting children as these consumers may associate the programme with the product, resulting in constant reminders of the product when innocently watching the programme (Linn, 2004). Another common theme throughout this focus group was the fact that the children saw many of these products as treats for good behaviour or achievement of a goal. One child commented on the chocolate lollies, saying: Mummy bought me the Thomas the Tank Engine one because I was good at my swimming. This association between particular products and good behaviour is clearly evident at younger ages, with a number of children noting their similar experience and, hence, illustrating the link between desired products and behaviour. The main products asked for by this focus group are attractive because of the cartoon characters and the free toys, but the children are aware of the fact that they mainly receive these products when they have been good or have achieved something. 5.1.2 5-6-year-olds. One of the first products to be discussed was an Easter egg that had a cartoon character on its packaging. The issue of cartoon characters became a prominent theme throughout the focus group with nine different characters being mentioned. Children of this age were very aware of the different characters and picked up on this aspect of promotions more than the children in Focus group 1. The children in this age group tend to watch more television and films and, thus, may be more exposed to and subsequently aware of different cartoon characters. Also, due to the age and stage of the children, this group were more aware of a wider variety of characters and so asked for the products with these characters on the packaging, as indicated by the following child statements: I ask for lots of Easter eggs, there are lots in the shops at the moment. I want one with The Incredibles on it, they’re my favourite. My favourite is the Spider Man one, I have it on DVD. This age group was also attracted by the free toys in Kinder Eggs but took this a stage further by linking the toy to a cartoon character: I would like a Kinder Egg . . . they have toys in them. I am collecting the Shrek toys just now, I only need Princess Fiona. PAGE 102 jYOUNG CONSUMERSj VOL. 12 NO. 2 2011 5.1.3 7-8-year-olds. This group did not seem to be as influenced by the cartoon characters that were on the packaging. Rather, they enjoyed products that provided entertainment, such as Kinder Eggs and Pez sweetie dispensers, where the product design encourages/requires deliberate and considered interaction with the child: I would ask for the sweetie holder with Shrek too, I like holding the sweeties in it. You lift the head and then one pops out, it’s really cool. 5.2 Toys 5.2.1 3-4-year-olds. The group agreed that they all like Kinder Eggs because of the toys inside, demonstrating the success of this promotional tool on children aged 3-4. However, Kinder Egg was the only food product that used this technique out of the chosen products, suggesting that it is only this brand that has successfully promoted the free toy to this age group. Other food manufactures, like Kellogg’s, frequently use this technique when promoting their breakfast cereals, but this has not been identified by this group. This also suggests that the core product of Kinder Egg, i.e. the chocolate, is also an attractive quality to this group. 5.2.2 5-6-year-olds. The children in this group were attracted to the Kinder Egg because of the toy and this attraction was heightened by the knowledge that a particular character would be inside. A new issue was highlighted for this group, however, through their predilection for collections of toys. This is another promotional tool that is commonly used to lure children to certain food products as it encourages children to request products until the collection is complete. Indeed, Linn (2004) considered ‘‘collector schemes’’ to be a facilitator of pestering. The desire to complete the collection may ultimately move the definition of the core offering of products – for example, away from chocolate and on to toys, with the chocolate consumed as a by-product. This focus group also discussed the fact that they see Kinder Eggs and Shrek within their programmes and, also, on the display boxes in shops. They claim, therefore, to be well aware of what the toy is going to be like inside the packaging. The children were aware of how they know about certain products and why they are attracted to them, the main reasons being the chance to obtain ‘‘free’’ toys and their affiliation with those cartoon characters that endorse the products. 5.2.3 7-8-year-olds. The children in this age group were attracted to products that had free toys, like the Kinder Eggs, and products that encouraged interaction, like the Pez sweetie dispenser. All of the children agreed they would like this product because it involves the child and is a completely different way of consuming sweeties. This interaction with products is becoming a key selling point for many food companies, as children want to be entertained by the food that they are consuming. The children in this age group were more aware of what was seen to be ‘‘cool’’, and this perceived image of the product influenced whether they would ask for it. For example, products like Jelly Babies were seen as ‘‘babyish’’, so this age group would ask for a product with a ‘‘cooler’’ or ‘‘grown up’’ image (Dammler, 2002). All of the children knew the limits to which they could push their parents when demanding food products and saw many of the products as rewards for good behaviour: I would ask my mum for a Push Pop, they are really cool . . . but I would have to be really good for mum to buy me one, or I would buy it with my own money. All of the children in this group were influenced by the perceived image of a product and by how this would reflect on their personal image within their peer groups. 5.3 Methods of persuasion 5.3.1 3-4-year-olds. The children were also asked which methods they use to persuade their parents to purchase the demanded products, using the series of flash cards to convey their emotions. The results can be seen in Figure 1 and illustrate that the main techniques used by children aged three to four years old are ‘‘crying’’, ‘‘I WANT IT NOW’’ and ‘‘I’ve been really good’’. This suggests that children of this age use basic pester power techniques when trying to get the food products that they want. This being said, prior studies have stated that children of this age do not posses the capabilities to pester their parents (Petterson et al., 2004). Our findings, however, suggest that they are indeed aware of how to persuade their VOL. 12 NO. 2 2011 jYOUNG CONSUMERSj PAGE 103 parents to buy the products they want, even though they may be using basic behavioural techniques like crying and temper tantrums. 5.3.2 5-6-year-olds. The children were also asked to discuss how they managed to convince their parents to buy them the food products that they want when they are food shopping. The six flash cards containing the different emotions were used to discuss six products; the results can be seen in Figure 1, and illustrate that children aged between five and six tend to use a variety of techniques when pestering their parents for particular food products. However, showing anger and telling parents that they have been good are popular methods used by this age group. The range of pestering techniques used also highlights that this group are aware of a wider variety of ways to get what they want and are willing to attempt a number of approaches to achieve the desired outcome. 5.3.3 7-8-year-olds. As with the other focus groups, Focus group 3 was asked about how they manage to convince their parents to buy them the food products that they ask for. The children were all given the six flash cards which contained the different emotions and asked how they would get their parents to buy certain products. The results presented in Figure 1 clearly show that children aged seven to eight have developed an understanding of the methods that work when asking for a product that the parent would not usually buy and, moreover, tend to stick to these. This age group does not tend to cry or get angry over a food product that they want but will instead find a reason why they deserve the product and justify a purchase to their parents. In summary, there are distinct differences between these age groups in relation to the promotional techniques that attract their attention, suggesting that the food promotions are successful when targeting children aged three to eight years old: B children aged 3-4 years are attracted by cartoon characters and free toys; B children aged 5-6 years are attracted by a wider range of cartoons and free toys that are part of running collections; and B children aged 7-8 years are attracted by products that entertain or that are seen as ‘‘cool’’ by their peers. Evidently there are distinct differences between promotional tools in terms of effectiveness across these different younger age groups and marketers need to consider this when promoting their products at children aged three to eight years. The methods that the children use to persuade their parents to buy the demanded products differ greatly between the ages, and Figure 1 illustrates this. The main differences are between the youngest and oldest groups, as the 3-4 year olds clearly lack the cognitive capability to negotiate with their parents and instead demand the product through behavioural and emotional means, such as temper tantrums. The 7-8 year olds, on the other hand, use their more developed powers of persuasion to rationalise their parents’ choices – Figure 1 The pestering methods used by children aged three to eight to get desired food products PAGE 104 jYOUNG CONSUMERSj VOL. 12 NO. 2 2011 for instance, by explaining that they have been good and deserve the product. The literature clearly states that children under the age of eight years old do not possess the tools to convince their parents to buy the products that they want (Petterson et al., 2004) and if they do, then it is usually for toys and TV time (Bhattacharyya and Kohli, 2007), not for food products. Our research indicates, however, that not only are children as young as three able to successfully pester their parents but, also, that eight-year-olds are aware of and readily implement those techniques that they find work best when pestering their parents for a food product. For example, each parent was asked: ‘‘In what ways does your child convince you to buy certain products?’’: He says ‘‘I’ve been a good boy’’ and usually goes on and on. If I really disagree then I say a firm no (Parent interview 2 for boy aged four). Pleading and hounding. He doesn’t do it very often though. Occasionally he asks for things that have cartoons on them but he knows that ‘‘no’’ means no! (Parent interview 3 for boy aged five). He finds something that he has done well in that day and uses that to negotiate with me (Parent interview 4 for boy aged 6). When the parents were expressly asked what areas of household buying their children have an influence over, four out of five said that food was a major issue that the children had an impact on, supporting Nicholls and Cullen’s (2004) argument that children have more of an influence over food than toys or clothes. The children were aware that they receive food products for good behaviour or achievement of a goal. The issue of seeing products in the shops, clearly at their level, was an issue that children deal with on a regular basis, as each child recalled seeing the products that they want in this environment. The issue of seeing products at school was also prominent, suggesting that as children get older they are increasingly influenced by their social group. Mentioned by every parent was the issue of peer pressure, particularly regarding their children’s possession of the latest products. This issue occurred 15 times within the five interviews and suggested families’ acute awareness of the need for children to fit in at school. Comments from different parents highlighted this motivation: My six-year-old is very keen to keep up with her peers and that process of keeping up depends more and more on having the right products, so at the moment, she would dearly love to have a High School Musical video. The ‘‘everybody’s got it appeal’’, they appeal to the fact that if they do this, then they will be more accepted within their peer group. This would seem to offer further support to the notion of other children’s indirect influence upon parents’ decisions (Hughner and Mahner, 2006). When discussing the reasons why food promotions are successful when targeting their children, a number of issues became evident with cartoon characters, toys and TV adverts as dominant themes. Cartoons were mentioned nine times by three different parents, illustrating the fact that this is a useful technique when targeting children under eight years old. One parent commented on the wide use of cartoons in a variety of products that are not necessarily aimed at children: There is far too much use of cartoons in food and non-food products, all companies try to use cartoons, like in bread and insurance adverts, and you definitely notice it. They are really focusing on youngsters nowadays. It was noticeable that the parents had a fairly negative attitude to the food industry. This manifested as a perception of a manipulative and exploitative industry, particularly with regard to the manner in which they target their children – especially those under eight – with parents stating: I think that many parents find it hard enough to give children a varied and nutritional diet but the food industry constantly provides a battle for parents to do so. I think it makes me very conscious all the time of controlling the kinds of products that they have access to and that becomes so much harder as they get older as in my mind so many of the products are sexualised and exploitative of a particular style and sexual identity which I am not VOL. 12 NO. 2 2011 jYOUNG CONSUMERSj PAGE 105 very approving of. I am more cautious than what I would like to be and the kind of products that my kids are exposed too are like the ones I will buy them. Bhattacharyya and Kohli (2007) identified that children aged 11 to 14.5 years are able to influence the household purchases in terms of electrical goods, family holidays, etc., but the increased usage of cartoons in many adverts might suggest that marketers believe that younger children are becoming more involved in these types of decisions. Other techniques highlighted included the use of TV adverts as a means of promoting to children – this received six mentions. Conversely, most of the parents stated, however, that their children do not watch commercialised television and so are not exposed to the adverts. Further, with the introduction of the UK food advertising ban in January 2008, many food adverts have been removed. This may suggest that, for some children at least, the range of marketing contacts is away from mainstream television advertising and towards alternative media and/or packaging. One parent said: They never ask me for something that’s been on the television, so either those adverts are not seen by them or it doesn’t affect them. When asked about pester power, all of the parents could relate to this issue, suggesting that pester power frequently occurs with children under the age of eight years. One of the parents noted: He identifies something as soon as we walk into the supermarket and then would basically follow me around the aisles for ten minutes, driving me insane, until he is either given a row or he gets his own way. This admission clearly contradicts earlier research from Ogba and Johnson (2010), whose sample of parents steadfastly denied that they succumbed to children’s pressure. Of course, whilst children’s influence may well be overstated in research (often by the children themselves) (see Foxman et al., 1989), it may also be the case that parental control is also overstated by virtue of similar desires within respondent samples. The present research concurs with the notion of a complex and varied environment of interpersonal influence noted earlier in the paper. What is clear from this study, however, is that this process of influence seems to be rooted much earlier in the socialisation of children than has been acknowledged to date. 6. Limitations We primarily used visual scales over verbal scales in our research methodology. We were aware that children of these age groups may not perhaps be consistently proficient at reading and comprehension of words on flash cards. We took time therefore to ensure that the children understood the meaning of each card from outset and, as a further control, confirmed their choice of card and confirmed their understanding of its meaning when each card was presented.We also acknowledge, however, that these visual aids could have been subject to further testing and validation. Our research did not observe children actually shopping with their parents in real-time, real-world environments. Rather, we relied upon reflections of this process. It would be interesting and beneficial for future research to observe children while shopping with their parents, to confirm that children do ask for these items when shopping and to further validate and explore the approaches taken. 7. Conclusion and future research Our findings indicate that there are distinct differences between the age groups in relation the promotional techniques that attract their attention, suggesting that the food promotions are successful when targeting children aged three to eight years old. Our research indicates that not only are children as young as three able to successfully pester their parents, but that children of eight years old are able to differentiate between more or less effective techniques when pestering their parent for a food product that may not normally be purchased. Our research therefore appears to contradict some of the existing PAGE 106 jYOUNG CONSUMERSj VOL. 12 NO. 2 2011 research which states that children under the age of eight tend not to ask for food products but instead ask for toys, gizmos and TV time. At a fundamental level, our research adds to the debate regarding the capabilities of younger children both in their practice of more sophisticated cognitive strategies and, also, in their ability to articulate these capabilities under questioning. Importantly for this study, a child’s understanding is known to become challenged where the child is faced with conflicting desires – that is, where others have different desires to their own (Moore et al., 1995). Our study demonstrates clear tactics utilised by 3-4-year-olds to reconcile this conflict and suggests that research value may be derived from further investigation of the food centred requests of younger children in particular and their consumption requests in general. Perhaps more importantly, our exploratory findings would underpin an argument that much greater debate should be occurring, with regard to the ethics and practice of food promotion to the under-8’s in the UK. Future research would also, we believe, benefit from an extension of the current methodology. Greater involvement of parents and carers within this process will support a richer and more rigorous understanding. Further, by contextualising the impact of such behaviour, through personal accounts from a variety of samples, research may be able to establish the moderating effect of a number of core variables. For instance, such requests for food and food brands may be moderated across a number of core variables from socio-economic status and geo-demographics, to intelligence and gender. Further research could also be conducted into the newer forms of promotions used to target children (e.g. internet sites and text messages) and to explore the effectiveness of these methods when targeting the younger, under-8s market. 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About the authors Shaun Powell is a Senior Lecturer in Marketing and Associate Head of School in Management and Marketing at the University of Wollongong, New South Wales, Australia. Prior to this he worked in various universities in the UK and as a Visiting Lecturer in other parts of Europe, following a number of years in industry. His teaching and research are focused on corporate marketing, corporate branding and corporate social responsibility (CSR). He is a member of various journal editorial boards and an experienced journal editor, and has published in a number of international journals, books and conference proceedings. Shaun Powell is the corresponding author and can be contacted at: spowell@uow.edu.au Stephanie Langlands is a Teacher at Murrayburn Primary School in Edinburgh and was a finalist for Probationary Teacher of the Year in the Scottish Education Awards 2010. Chris Dodd is a Consumer Psychologist with a particular interest in the social, psychological and experiential aspects of consumption. His academic background within social and developmental psychology allows his teaching and research to be informed by a focus on people and their relationships with social and physical environments. He is a Chartered Psychologist and Associate Fellow of the British Psychological Society. VOL. 12 NO. 2 2011 jYOUNG CONSUMERSj PAGE 109 To purchase reprints of this article please e-mail: reprints@emeraldinsight.com Or visit our web site for further details: www.emeraldinsight.com/reprints Tween girls’ perception of gender roles and gender identities: a qualitative study Kara Chan, Birgitte Tufte, Gianna Cappello and Russell B. Williams Abstract Purpose – The present study aims to examine girls’ perception of gender roles and gender identities in Hong Kong. Design/methodology/approach – A total of 16 girls aged 10 to 12 were asked to take pictures from the media that could illustrate ‘‘what girls or women should or should not be; and what girls or women should or should not do’’. Qualitative interviews were conducted. Findings – Analysis of interviews and images captured found that tween girls’ perceived gender roles for females were based on a mixture of traditional and contemporary role models. Girls in Hong Kong demonstrated conservatism in sexuality. Sexy outlook and pre-marital sexual relations were considered inappropriate. Tween girls showed concern about global as well as domestic social agendas. They used a variety of media and showed interest in contents primarily for adults. Research limitations/implications – The study was based on a convenience sample. The interviewees came from middle to lower income families, limiting the validity for generalization. Further quantitative study is needed to establish benchmarks. Practical implications – This study will help in understanding the kinds of media images that attract the attention of female tweens and what those images mean to them. The study can serve as a guideline for marketing communication aimed at this target group, particularly for skincare, beauty, and cosmetic marketers. Originality/value – The first novel idea that is being used in this research is the combination of visual method and the application of qualitative methodology to the study of media effects. The second novel idea is the use of interviewees as data-collectors. The methodology enables contextually relevant questions and to understand the meaning of the images captured. Keywords Mass media, Influence, Socialization, Hong Kong, Girls, Sex and gender issues Paper type Research paper Introduction Hong Kong has a media saturated environment. Television is an obvious source of commercial, social and entertainment messages. In Hong Kong televised messages can be found at home, in various forms of public transportation, inside lifts and lift lobbies, in large public areas such as shopping centers, and on the Internet. Newspapers and magazines are traditional sources of editorial and advertising content and Hong Kong is a city with a rich diversity of print-based media outlets. Posters and other forms of discrete printed advertisements are nearly ubiquitous in Hong Kong from billboards along side the road to single sheets in train stations and from inside train cars to the sides of double-deck buses. Finally, the internet has become a staple of life and provides a wealth of text and image driven content from traditionally formulated and produced commercial messages to user-generated content of every imaginable type and configuration. People in Hong Kong are exposed to images, ideas and stereotypes and the sources go well beyond the perceived singular dominance of television that is found in media effects and content analysis research. Young people, and particularly young women, adolescent girls PAGE 66 j YOUNG CONSUMERS j VOL. 12 NO. 1 2011, pp. 66-81, Q Emerald Group Publishing Limited, ISSN 1747-3616 DOI 10.1108/17473611111114795 Kara Chan is a Professor in the Department of Communication Studies, Hong Kong Baptist University, Kowloon Tong, Hong Kong. Birgitte Tufte is a Professor in the Department of Marketing, Copenhagen Business School, Frederiksberg, Denmark. Gianna Cappello is an Assistant Professor in the Social Sciences Department, University of Palermo, Edificio, Italy. Russell B. Williams is an Assistant Professor in the Department of Communication Studies, Hong Kong Baptist University, Kowloon Tong, Hong Kong. This study was fully supported by the Centre for Media and Communication Research of Hong Kong Baptist University. Received: February 2010 Revised: August 2010 Accepted: November 2010 and tween girls (10-12 years olds who are not quite teens but have different interests than younger children), are exposed to messages that tell them how they should act, how they should look, who they should idolize and the limits of their aspirations. Primary among these messages are advertising, and content analysis research tells us that advertising is filled with gender-based stereotypes and role definitions that may or may not be consistent with social or cultural norms and the development of the woman or girl according to her potential (Moon and Chan, 2002). Media learning research, including Bandura’s (1986) social learning theory and Gerbner et al.’ (1994) cultivation theory, tell us that these messages have an effect on the individual’s sense of self and behavior. What is missing is an understanding of the process from the message to cognition and behavior through the individual’s exposure, attention and perception. This is particularly true in the multi-channel media environment that currently exists globally and is expressed fully in Hong Kong. Chan and McNeal (2002), and Williams and Williams (2000) discovered a limited literature to build a program of research focused on the consumption, attention and cognition of the media messages. Consumers and advertisers are growing-up in a visual age, and are accustomed to using the computer as a portal into the worlds of information, entertainment, buying, selling, working, and communicating. Images place an important role in each of these spheres of activity (Belk and Kozinets, 2005). The current study introduces an innovative visual method by asking interviewees to collect images and discuss their interpretation of these images. Using a qualitative approach, the identifies how processes such as social learning occur in the real world and discover ways to more effectively study these processes on a large scale. Researchers such as Bandura (1986) have shown that attention and processing are important parts of the theoretical process of social learning. The current study will examine these processes in context in order to more fully develop and explicate the theory in realm terms that are globally relevant. Literature review The tween market segment Tweens is a sub-teen consumer segment (Lindstrom and Seybold, 2003; Siegel et al., 2004). The segment is defined by age and the concept is based on the idea that these children are ‘‘in-be-tween’’ childhood and teen-hood (Cook and Kaiser, 2004; Siegel et al., 2004). Most commonly tweens are defined as 8-12-year-olds (Siegel et al., 2004). In the present article, we focus on the 10-12-year-olds, which we consider to be the older part of the tween segment. This phase of life is of particular interest because of the salience of sexuality during this phase, not just for the young