Actions for Week 1 Discussion Topic 1

Have you ever worked with anyone like Jenny (in the opening case in Chapter 1), either in school or at a job?Discuss your experiences and how you handled working with this person. How could they have benefited from an understanding of human relations?Please interact with at least two of your classmates.

Actions for Week 1 Discussion Topic 2

What do you take away from the following quote and why,

"Have you learned lessons only of those who admired you, and were tender with you, and stood aside for you? Have you not learned great lessons from those who braced themselves against you, and disputed the passage with you?" (Walt Whitman)

Please remember that quality, substance, and content are also counted, not just the number of times you participate.

Please interact with at least two of your classmates.











WEEK 2


Actions for Week 2 Discussion Topic 1

Of the ways to handle stress listed in this chapter (Chapter 3), which ones do you already integrate in your life? Do you engage in other methods not listed here? Share your ideas for stress reduction with others in the class.

Please interact with at least two of your classmates.
	
	
	
Week 2 Discussion Topic 2
Actions for Week 2 Discussion Topic 2

Which communication style, the expresser, driver, relater, or analytical, do you typically use? How can you get better at understanding other people’s style and get comfortable communicating in their style?

Please interact with at least two of your classmates.
	
	1	
Week 2 Discussion Topic 3 - Optional
Actions for Week 2 Discussion Topic 3 - Optional

Stress Quiz: How Stressed Are You?

This is located in Chapter 3. Please take the quiz to determine how stressed you are. Then, share with your classmates what you can do to reduce your stress.

You don't need to interact with two otherclassmates.









Actions for Week 3 Discussion Topic 1



What are the types of conflicts that individuals may have at work? Which type have you experienced the most? And how has it been resolved?
What are some primary causes of conflict at your place of work? If you aren't currently working, what do you think are the primary causes of conflict in the workplace?Please interact with at least two of your classmates.		
	
Week 3 Discussion Topic 2
Actions for Week 3 Discussion Topic 2

What do you take away from this video?

Find a similar video and post the link for others as a response to this discussion topic. Why do you think it is a useful video? Why or Why not?

Please interact with at least two of your classmates.

Conflict and Negotiation



WEEK 3



There were some good remarks made by the individuals in the video. Enjoy! What do you think?

How do you react to the outside circumstances and to difficult people?

Difficult Situations and Difficult People

You don't need to interact with another student.









Actions for Week 4 Discussion Topic 1

Getting to Yes video - These presenters are from the famous bookGetting to Yes.It is a great presentation and if you haven't read the book and are interested in negotiations, I strongly recommend that you read it. Enjoy! What are your thoughts about the video?

Please interact with at least two of your classmates.

Getting to Yes
	
	
	
Week 4 Discussion Topic 2
Actions for Week 4 Discussion Topic 2

Research the Internet for an article on cultural differences in negotiation styles. Post the link here and a correct APA reference. Explain why you selected this particular article and what you learned from it.

Please interact with at least two of your classmates.








Actions for Week 5 Discussion Topic 1What do you see as the main difference between a successful and an unsuccessful negotiation?How much does luck versus skill have to do with it?How much time needs to pass to know if a negotiation is successful or not?Please interact with at least two of your classmates.	
	
	
Week 5 Discussion Topic 2
Actions for Week 5 Discussion Topic 2

Assignment 2 is due this Sunday night. Before Sunday night, use one of the references that you selected to support this assignment and explain why it is effective.

Provide a link and the correct APA reference format.

Please interact with at least two other classmates.






WEEK 6



Actions for Week 6 Discussion Topic 1

This particular video explains the difference between arbitration and mediation. It's an interesting video discussing the differences.

What is your take away from it? Why?

Please interact with at least two of your classmates.

Arbitration and Mediation
	
	
	
Week 6 Discussion Topic 2
Actions for Week 6 Discussion Topic 2What are some similarities and differences in conflict management preference and negotiation practices among different countries around the globe?Have you had any business interaction or experiences with individuals from other cultures? If so, how did it go? How might it have gone better, or could it have been worse?

















Actions for Week 7 Discussion Topic 1 - Bad Manager

I recently heard a manager say, "Handling employees isn't so difficult. All you do is tell the employee what to do. If he doesn't do it, it's an act of insubordination and the guy's out. It's that simple."

What do you say to this? Discuss this in relationship to workplace violence and reality.

Please interact with at least two of your classmates.
	
	
	
Week 7 Discussion Topic 2 - Workplace Violence
Actions for Week 7 Discussion Topic 2 - Workplace Violence

Which types of jobs are the most at risk for workplace violence? Why do you think that is? How could they be made safer?

Have you ever experienced workplace violence and, if so, what happened and how was it solved?

If you are not currently working or you have not experienced it or witnessed it at work, discuss an act of workplace violence that has been in the news recently and indicate what could have been done to prevent it.

Please interact with at least two of your classmates.












Actions for Week 8 Discussion Topic 1

Since we are at the end of this class, this is the perfect time to reflect upon the achievement of Course Outcomes.

As the Syllabus states ....After completing this course, you should be able to:

    Apply best practices to support a safe and productive working environment that enhances an organization’s competitive advantage
    Analyze and apply appropriate strategies for addressing and managing workplace conflict
    Apply knowledge of traditional systems of conflict management as well as alternative dispute resolutions to select the best approach

Considering the activities, assignments, etc.

What has been most useful ?

What is one of the most surprising and/or valuable thing(s) you learned from this course that you did not know before you took it? How will it help you in the future?

You don't need to respond to another student.
	
	
	
Week 8 Discussion Topic 2
Actions for Week 8 Discussion Topic 2

There is a lot of conflict in the world - political, personal, and workplace. What do you think has had the greatest impact on youin the past year? How have you resolved it?

How do you think this course will help you in the future?

You don't need to interact with another student.
















FolderWritten Assignment 1Instructions

Instructions: Locate an article describing the resolution of a recent business conflict. This article must be from a newspaper, academic journal, or credible online news source.

    Cite the complete and proper APA reference for the article(s).
    Use proper APA citations within the text as well as on a References page.
    Explain what is meant by "the costs of conflict"?
    From the viewpoint of the participants, what were the costs of this specific conflict?
    If resolved, what strategies were used in the resolution?
    If not resolved, what strategies would you recommend?

In responding, you must cite a minimum of three sources, one of which you identify as your key source for this recent business conflict. The other two sources support your discussion and responses to the assignment requirement

s. The sources must be a scholarly journal or credible news sources within the past 36 months.










Written Assignment 2
Instructions	

Instructions: You have been hired by the XYZ Company as a conflict-resolution consultant. The company has just taken on a global flavor through a merger with a foreign firm. In addition, they are experiencing an unusual number of employee grievances. HR has also noted an unusual number of interpersonal squabbles between co-workers, and a recent employee survey showed that many workers felt that there was inequitable treatment among the employees in their departments.

    What are the underlying sources of this conflict?
    What cultural or diversity issues may be contributing to the conflict?
    What additional information would you want to have to thoroughly address these problems?
    What method or system would you recommend to address these problems and why?

In responding, you must cite a minimum of three sources, one of which may be your course textbook. The others must be a scholarly journal or credible news source within the past 24 months.










HRMN 365: Final Written Project

In 2014, business and management professionals are concerned with the conflict that takes place in their organizations and its destructive potential - even though conflict can be positive and useful in some situations. There are numerous conflict issues in today's global workplace, especially with the current international economic situation. As a new business and/or HR Director, you have decided to start a new professional development and learning program for employees. You will be presenting different topics during noon lectures on issues that are relevant to your company or organization.

For the first lecture, you should select one of these topics and prepare a written report that will be distributed to everyone (25%).

Select any one of these topics for your Current Issues Report (CIR):

    Conflict management system design (also known as resolution system design) - approaches to the design of complaint-handling (grievance) systems that emphasize interest-based over rights-based dispute resolution.
    Managing conflict in healthcare organizations - the impact and forms of conflict in hospitals and other health care institutions.
    Conflict and disability management - management of conflicts that arise from employee disabilities and reasonable accommodation disputes.
    Conflict and its resolution in the construction industry - the impact of conflict and the role of mediation and other forms of dispute resolution among owners, contractors, subcontractors, architects, suppliers, lenders, insurance carriers, and bonding companies.
    Conflict and its resolution in the religious organizations - conflict within congregations and within church hierarchy.
    Conflict and its resolution in the real estate industry - the impact of conflict and methods of resolution of disputes among buyers, sellers, and agents.
    Conflict and its resolution in government organizations - the forms of conflict and methods of resolution in government organizations. Government organizations include DOD, military, and federal and state government.
    Conflict and its resolution in the financial industry - the forms of conflict and methods of resolution in financial organizations - the impact of conflict and methods of resolution of disputes among all parties.
    Other Conflict Issues - could be as applied to a particular situation, concern, or issue. (Ask permissions first)
    Conflict and its resolution in "my" particular company/industry - the forms and impact of conflict between managers and employees and among employees. Think about an organization with which you are currently associated. This company or organization can be the place where you work or any other organization such as a team, club, volunteer organization, etc. It must be an organization in which your involvement is significant enough to enable you to address the issues.