Background
Understanding the varied aspects of administering a public or private EMS or fire-EMS service organization requires that you be able to apply what you have learned in this class to the real world. Part of the science in the program involves your ability to observe an organization from an analytical sense and determine its course and potential success.
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Instructions
You are to select a public or private EMS department of your choice and arrange to interview someone from that organization. You can interview anyone from the department you like so long as it allows you to complete the assignment.
You should formulate your questions as you progress through the course to find out how the department is or is not utilizing the various topics we are discussing in this course. For instance, see a few suggestions below:
- Get a sense of where the department is going.
- How do they plan to get there?
- Do they have a strategic plan?
- Can they define their level of service to the community?
- Do they have a QI program — do they even know?
- How is the department managed?
- What services do they provide?
- Do they make a profit?
- Etc.
Using the course focus and outline will help you further identify and summarize relevant issues.
This case study encourages you to think carefully and systematically about information that was presented in this class. Don’t “borrow†materials verbatim from class materials or the book, rather, cite each reference and always restate and/or paraphrase relevant material. Relate class materials to what you find when you evaluate your selected EMS/fire-EMS.
You will turn in a white paper that addresses key issues associated with how your selected EMS department is run.
- Maximum: 10 content pages
- Use APA format. Follow this link for helpful guidelines on the APA format style — https://owl.english.purdue.edu/owl/resource/560/1/ (Links to an external site.)
- Provide the name of the EMS/fire-EMS department, and name & rank of the person you interviewed.
- Make sure your own name is on your paper and PowerPoint presentation.